Alcatel-Lucent 8068 Premium User Manual page 5

7.11. DELETE A PROGRAMMED KEY
7.12. PROGRAMMING DIRECT CALL KEYS (8028/8029)
7.13. DELETING DIRECT CALL KEYS (8028 / 8029)
7.14. PROGRAMMING AN APPOINTMENT REMINDER
7.15. IDENTIFY THE TERMINAL YOU ARE ON
7.16. LOCK / UNLOCK YOUR TELEPHONE
7.17. CONFIGURING THE AUDIO JACK OF YOUR TELEPHONE
7.18. CALL THE ASSOCIATED SET
7.19. FORWARD YOUR CALLS TO THE ASSOCIATED NUMBER
7.20. MODIFY THE ASSOCIATED NUMBER
7.21. THE TANDEM CONFIGURATION
7.22. CREATE, MODIFY OR CONSULT YOUR INTERCOM LIST (MAX. 10 NUMBERS)
7.23. INSTALLING A BLUETOOTH® WIRELESS TECHNOLOGY HANDSET (MATCHING)
7.24. USE OF THE BLUETOOTH® HANDSET
7.25. INSTALLING A BLUETOOTH® WIRELESS TECHNOLOGY HEADSET (MATCHING)
7.26. USING A BLUETOOTH® WIRELESS TECHNOLOGY HEADSET
7.27. DELETING AN ACCESSORY (HEADSET, HANDSET, ETC.): BLUETOOTH® WIRELESS
TECHNOLOGY
7.28. CONTACTING YOUR ADMINISTRATOR
8. ACD: AGENT SET / SUPERVISOR STATION
8.1. AGENT SET
8.2. OPEN AN AGENT SESSION (LOGON) - AGENT SET
8.3. ACD APPLICATION WELCOME SCREEN - AGENT SET
8.4. CLOSE AN AGENT SESSION (LOGOFF)
8.5. SUPERVISOR STATION
8.6. OPEN A SUPERVISOR SESSION (LOGON)
8.7. PROCESSING GROUP- SUPERVISOR ENTRY/WITHDRAWAL
8.8. SUPERVISION OR ACCEPTANCE OF AN ASSISTANCE REQUEST
8.9. CLOSE A SUPERVISOR SESSION
9. USE THE TELEPHONE IN SIP OR "SAFE " MODE
9.1. MAKING A CALL
9.2. MAKE A CALL USING THE PERSONAL PHONE BOOK
9.3. REDIALING THE LAST NUMBER DIALED
9.4. RECEIVING A CALL
9.5. MAKING A SECOND CALL DURING A CONVERSATION
9.6. ANSWERING A SECOND CALL DURING A CONVERSATION
9.7. PLACING A CALL ON HOLD (HOLD)
9.8. SWITCHING BETWEEN CALLS (BROKER CALL)
9.9. TRANSFERRING A CALL
9.10. THREE-WAY CONFERENCE WITH INTERNAL AND/OR EXTERNAL CALLERS (CONFERENCE)
9.11. MUTE, SO THAT YOUR CALLER CANNOT HEAR YOU
9.12. ADJUST AUDIO VOLUME
9.13. FORWARDING CALLS TO ANOTHER NUMBER (IMMEDIATE FORWARD)
9.14. ADJUSTING THE AUDIO FUNCTIONS
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