Alcatel-Lucent 8028 User Manual

Alcatel-Lucent 8028 User Manual

Bluetooth premium deskphone/premium deskphone
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User Guide
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8038 handset
8068 Bluetooth
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Summary of Contents for Alcatel-Lucent 8028

  • Page 1 User Guide 8028 handset 8038 handset 8068 Bluetooth handsets...
  • Page 2 Introduction Thank you for choosing an Alcatel-Lucent phone. This model offers enhanced ergonomical features for more effective communication. This document describes the services offered by the following sets: Alcatel-Lucent 8068 Bluetooth® Premium Deskphone (8068) Alcatel-Lucent 8038 Premium Deskphone Alcatel-Lucent 8028 Premium Deskphone The label and icons displayed on the phone depends on the type of the set.
  • Page 3: Table Of Contents

    Contents 1.1 8068 Bluetooth Premium Deskphone ..............................5 8038 Premium Deskphone ................................... 5 8028 Premium Deskphone ................................... 6 Connectivities ..................................... 6 Welcome screens ....................................7 Navigation ......................................7 Status icons / Call icons ..................................8 Permanent features keys ..................................8 Add-on module ....................................
  • Page 4 Modify the password for your phone set ............................28 Modify the password for your voice mailbox ............................. 29 Adjusting the audio functions ................................29 Adjusting the contrast of the display (8028/8038) ..........................30 Selecting the welcome page ................................30 Selecting language..................................... 30 Program the keys for the Perso page or the add-on module ......................
  • Page 5: 8068 Bluetooth Premium Deskphone

    Getting to know your telephone 1.1 8068 Bluetooth Premium Deskphone A Bluetooth® handset for optimized Flashing blue: incoming call Arrival of a new call communication. A wired handset is also available and can replace the Color screen Bluetooth® handset 10 dedicated functions keys Navigation 3.5 mm headset jack...
  • Page 6: 8028 Premium Deskphone

    1.3 8028 Premium Deskphone Flashing blue: incoming call Arrival of a new call Flashing orange: alarm Handset Monochrome screen 6 dedicated functions keys 4 programmable keys with Led and paper label 3.5 mm headset Navigation jack Permanent feature keys: quick Alphabetic access to the phone’s main features...
  • Page 7: Welcome Screens

    Perso o Info 8038 8068 8028 Menu page: Contains all features and applications accessible by pressing the label of the desired feature or application From this page, it is possible to adjust the ringer volume, program the time of an appointment, lock the terminal, define the default page displayed, configure voice mail, and access telephone functions such as calling back one of the last numbers or intercepting calls.
  • Page 8: Status Icons / Call Icons

    1.7 Status icons / Call icons Icons giving information about some specific configurations of the phone or about call status are displayed in the top bar of the screen. Headset connected Telephone locked Appointment programmed Incoming call icon Call in progress icon Call holding icon 1.8 Permanent features keys They are located just above the loudspeaker...
  • Page 9 Your set is provided with QWERTY Keyboard. Use the keyboard to enter names while configuring the phone. Directly access the dial by name feature by entering the name of your correspondent on the keyboard. Below is a list of the function keys that allow you to access all the symbols Cursor moving keys (left, right, up and down).
  • Page 10: Add-On Module

    1.9 Add-on module Phone capabilities can be extended with Premium Add-on 10 and 40 key modules or Premium Smart Display 14 key module. Installation Premium Add-on 10 keys modules 1. Remove the protection of the dedicated compartment behind the set 2.
  • Page 11: Call Management Screen

    1.10 Call Management Screen Incoming call icon , Call in progress , Call on hold , … Incoming call and conversation presentation screen 8068 8038 Soft keys: actions available depending on the call status Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, held, arrival of new call).
  • Page 12: Bluetooth® Wireless Handset

    1.11 Bluetooth® Wireless handset Off-hook/On-hook: press this key to take or terminate a call Volume/Mute: Short successive presses to change the handset volume level (3 levels) Long press to activate or deactivate mute mode Location of the battery If the Bluetooth® handset is on its base, you do not need to press the Off-hook/On-hook key to take or terminate the call.
  • Page 13: Using Your Telephone

    2 Using your telephone 2.1 Making a call Use one of the following: Dial directly the number for your call Lift the receiver Enter the destination number Press the on-hook/off-hook key of the Bluetooth® device (Bluetooth® Wireless handset ) Dial the destination number Hands free Dial the destination number Programmed line key...
  • Page 14: Using The Telephone In "Hands Free" Mode

    2.3 Using the telephone in "Hands free" mode Terminal idle: Press and release You are in hands free mode Terminate your call Call in progress: During a conversation Press and release You are in hands free mode During a conversation, you can lift the receiver without terminating the call. 2.4 Activating the loudspeaker during a conversation (receiver lifted) - Loudspeaker.
  • Page 15: Redialing

    2.7 Redialing Redialing the last number dialed (redial) Last number redial Call back one of the last 8 numbers dialed Reach the "Menu" page Redial list Select the number to redial from the last 50 dialed numbers 2.8 Call back an unanswered call Call back the last caller Reach the "Menu"...
  • Page 16: Mute, So That Your Correspondent Cannot Hear You

    2.10 Mute, so that your correspondent cannot hear you You can hear your correspondent but he/she cannot hear you: From the set During a conversation Disable microphone The key lights up Resume the conversation The key is no longer lit From the Bluetooth®...
  • Page 17: During A Conversation

    3 During a conversation 3.1 Making a second call during a conversation During a conversation New call Number of second correspondent The first call is on hold To cancel your second call and recover the first: You are in conversation with the second correspondent and the first one is on hold. Use one of the following: : Enquiry off Hang up...
  • Page 18: Switching Between Calls (Broker Call)

    3.3 Switching between calls (Broker call) During a conversation, a second call is on hold. Select the contact on hold by pressing the line key at the top right or left of the screen. This will be displayed by a pause button or a music symbol You are in conversation with the second correspondent and the first one is on hold.
  • Page 19: Placing A Call On Hold (Hold)

    3.7 Placing a call on hold (hold) Exclusive hold: During a conversation, you wish to place the call on hold and recover it later, on the same telephone. During a conversation Put on hold Your call is placed on hold Recover the call on hold: Select the call on hold Common hold:...
  • Page 20: Signal Malicious Calls

    3.10 Signal malicious calls This key lets you signal a malicious call. If this call has an internal source, it is signalled to the system by a special message. You receive a malicious call Malicious...
  • Page 21: Sharing

    4 Sharing 4.1 Answering the general bell When the operator is absent, outside calls to the operator are indicated by a general bell. To answer: Reach the "Menu" page Settings Services Consultation Call pick up services Night service call pick up 4.2 Manager/Assistant filtering System configuration allows "Manager/Assistant"...
  • Page 22: Hunting Groups

    4.4 Hunting groups Hunting group call: Certain numbers can form a hunting group and can be called by dialling the group number. Temporary exit from your hunting group: Reach the "Menu" page Settings Services Consultation Additional services Out hunting grp Enter your group number Return into your group: Reach the "Menu"...
  • Page 23: Calling A Correspondent On His/Her Loudspeaker

    4.7 Calling a correspondent on his/her loudspeaker Your internal correspondent does not answer. If authorised, you can remotely activate your correspondent\'s phone: Your correspondent does not reply LS announce You are connected to the loudspeaker on your correspondent\'s phone (if he/she has the hands free function) 4.8 Sending a written message to an internal correspondent Text Mail...
  • Page 24: Keep In Touch

    5 Keep in touch 5.1 Forwarding calls to another number (immediate forward) The number can be your home, mobile or car phone, voice mailbox or an internal extension (operator, etc.). Select the transfer icon (the icon depends on your phone: Immediate forward Number to be called Forward is acknowledged...
  • Page 25: Forwarding Calls To Your

    5.4 Forwarding calls to your pager Callers will thus be able to contact you while you are moving around the company: Press programmed key ( The programmed key has to be configured by the system ) Forward is acknowledged 5.5 Forwarding your calls from the receiving terminal ("Follow me") You wish to receive your calls in your present location: Use the "Follow me"...
  • Page 26: Forwarding Calls

    5.9 Forwarding calls Callers will thus be able to contact you while you are moving around the company: Use one of the following: o Select the transfer icon (the icon depends on your phone: o Reach the "Menu" page Forward Other fwd Select the forward type to program Forward on busy...
  • Page 27: Consulting Written Messages

    b) Sending a message to complete To complete Select a predefined message to complete Complete your message Apply c) Sending a new message Msg to create Write your message Apply To deactivate the forward to text feature : Text Mail Deact fwd text The text message is displayed Deactivate...
  • Page 28: Programming Your Telephone

    6 Programming your telephone 7.1 Initializing your voice mailbox Light flashes Enter your personal code then record your name according to voice guide instructions Your personal code is used to access your voice mailbox and to lock your telephone. Your personal code is composed by 4 digits. A weak personal code will be rejected by the system: -Identical 4 digits (0000, 1111, ) -A simple sequence of 4 digits (0123, 1234, ) 7.2 Customizing your voice greeting...
  • Page 29: Modify The Password For Your Voice Mailbox

    7.4 Modify the password for your voice mailbox Voice mail Enter your personal code Perso options Admin options Password My password New code (4 digits) Apply As long as your voice mailbox has not been initialized, personal code is 0000. 7.5 Adjusting the audio functions Reach the "Menu"...
  • Page 30: Adjusting The Contrast Of The Display (8028/8038)

    To deactivate To adjust other audio features Adjust ringer volume while a call arrives Your telephone rings Adjusting the ringer volume 7.6 Adjusting the contrast of the display (8028/8038) Reach the "Menu" page Settings Phone Contrast Decrease or increase the contrast of the display 7.7 Selecting the welcome page...
  • Page 31: Program The Keys For The Perso Page Or The Add-On Module

    Select the key to delete Press a programmable key (F1 or F2) Delete 7.12 Programming direct call keys (8028) These phones provide four programmable keys with Led and paper label. If the key is not programmed yet: Select the key to program Enter the name and number to associate to the key Validate the name and number.
  • Page 32: Deleting Direct Call Keys (8028)

    Validate the name and number. 7.13 Deleting direct call keys (8028) Select the key to delete Clear 7.14 Programming an appointment reminder You can define the time of a temporary reminder (one in 24 hours). Reach the "Menu" page Appointment Enter time of appointment The "Appointment programmed"...
  • Page 33: Configuring The Audio Jack Of Your Telephone

    7.17 Configuring the audio jack of your telephone By default, the audio jack of your telephone can be used to connect a headset, hands-free kit or loudspeaker. A wideband headset can also be installed for optimized sound quality. Reach the "Menu" page Settings Phone Jack plug...
  • Page 34: Modify The Associated Number

    7.20 Modify the associated number The associated number can be a phone set number, the voice mail number or the pager number. Reach the "Menu" page Settings Services Associate Enter your password Apply Modify Select the new associated number Enter the new associated number Acceptance of the programming is displayed Voice mail Speed dial Acceptance of the programming is displayed...
  • Page 35: Use Of The Bluetooth® Handset

    Just off-hook/on-hook the Bluetooth® handset 7.25 Installing a Bluetooth® Wireless Technology headset (matching) A multi-point Bluetooth headset can be provided by Alcatel-Lucent. This headset can be matched to your mobile phone and other communication devices at the same time.
  • Page 36: Using A Bluetooth® Wireless Technology Headset

    Searching for Bluetooth® equipment. Wait for the detected equipment type and address to be displayed Select the relevant equipment Validate your choice Enter the PIN code of the headset * Acknowledgement message and display of the headset icon on the terminal screen *Refer to the user documentation supplied with the headset.
  • Page 37: Guarantee And Clauses

    8 Guarantee and clauses 8.1 Safety Instructions Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user\'s authority to operate the equipment. Magnets could affect the functioning of pacemakers and implanted heart defibrillators. Keep a safe distance between your pacemaker or implant defibrillator and the handset which includes magnetic elements: 4 centimeters (1,6 inches) at least To limit the risk of interference, people with pacemakers must keep the wireless telephone away...
  • Page 38: Regulatory Statements

    This equipment is in compliance with the essential requirements of R&TTE Directive 1999/5/EC and with Directive 2011/65/UE (ROHS). The Declaration of Conformity may be obtained from: Alcatel-Lucent 3 avenue Octave Gréard 75007 Paris, France ebg_global_supportcenter@Alcatel- Lucent.com. USA and Canada This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is...
  • Page 39: Related Documentation

    The labels and icons presented in this document are not contractually binding and may be modified without prior warning. Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice.

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