Before You Call - Maytag Jetclean 9962 Manual

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BEFORE YOU CALL...
Cheek these points to help save yon time and money:
Won't Fill
• Be sure door is latched securely.
• Be sure the water is turned on.
• Check that the dial/pad is properly selected for a cycle.
• Allow time for select models to drain/pause before filling.
• Check your home's circuit breaker or fuse box.
• If LOCKED appears in the display, press the Lock Pad 3 times within 3 seconds
to unlock.
• Cheek inlet hose for a kink.
• Check water valve inlet for sediment and dean if necessary.
Won't Drain/Water
in
• If hooked up to a food waste disposer, be sure the knock--out is removed from
Tub Bottom
the disposer inlet.
• Be sure the drain hose is elevated at least 32" so water cannot siphon back into
the tub,
• Check drain hose for a kink.
• Check your home's circuit breaker or fuse box.
• Cheek that the cycle is completed.
Detergent
Cup Not Empty
• Check that the cycle is completed.
• Be sure dispenser is not blocked.
• Use fresh detergent stored in a cool, dry place.
Seems Noisy
• A water valve hiss during fill is normal.
• Water eirculataion sounds are normal.
• A thumping sound may be a wash arm bumping an item that is extending beyond
the racks.
• Chopping or grinding sounds may be heard during drain as the internal food dis-
poser chops hard items like fruit seeds, nuts, etc.
• Humming during drain is normal.
• A snap noise is the detergent cup lid hitting the door liner when the dishwasher
door is opened at the end of the cycle. This is normal.
• Proper installation affects the noise level.
Cycle Takes Too Long
• Check to see that the incoming water temperature is at least 120-140°F.
Has An Odor
• Dishes being held for a full load may need to be run through a Rinse & Hold
cycle while waiting. (Select models)
• Many dishwashers have a "new" smell when first installed. It disipates with use.
• A ehemical odor is usually the ehlorine bleach in dishwashing detergents. Yon
may want to try another brand.
• Dishwasher not draining properly. (See "%Von'tDrain" section.)
Leaks
• Cheek that the dishwasher is level. (Refer to the Installation Instructions.)
• Suds can cause the dishwasher to overflow. Measure the detergent carefully and
use only detergents designed for use in a dishwasher. Less detergent is needed in
soft water. Try another brand ff sudsing continues.
• Follow directions closely on how to add a forgotten item. (See pg. 9)
• To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached.
Displays WASH ARM
• The lower wash arm is turning too slow due to excessive sudsing. Try another
brand of detergent and use recommended amounts.
Displays BLOCKED
DRAIN
• Make sure _e food w_te disposer is empty"to allow proper draining.
and beeps
• If thediqx_ser is em_pty, t he drain h0se may be bloekekl madservice iSneeded.
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