Maytag JDB4000AW Service Manual
Maytag JDB4000AW Service Manual

Maytag JDB4000AW Service Manual

Jetclean ii
Table of Contents

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Service
Jetclean II™
Dishwashers
This manual is to be used by qualified appliance
technicians only. Maytag does not assume any
responsibility for property damage or personal
injury for improper service procedures done by
an unqualified person.
Base manual covers general infomation.
Refer to individual Technical Sheet for
information on specific models.
This manual includes, but is not limited to
the following:
JDB4000AW
MDB5600AW
MDB6600AW
MDB7600AW
MDB8600AW
MDB9600AW
MDBF550AW
MDBF750AW
MDBH950AW
MDBH970AW
MDBL540AW
MDBL740AW
16021814
Revison 0
August 2002

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Summary of Contents for Maytag JDB4000AW

  • Page 1 MDBF750AW MDBH950AW MDBH970AW MDBL540AW MDBL740AW This manual is to be used by qualified appliance technicians only. Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person. 16021814 Revison 0...
  • Page 2: Important Information

    (such as exposure to electrical shock) may result. CAUTION Maytag will not be responsible for any injury or property damage from improper service procedures. If performing service on your own product, assume responsibility for any personal injury or property damage which may result.
  • Page 3: Table Of Contents

    Wash Motor Assembly ........5-34 Appendix A Installation Instructions ........A-2 Appendix B Jenn-Air User’s Guide ......... B-2 Appendix C MDB-3 User’s Guide ........... B-2 Appendix D MDB-4 User’s Guide ........... D-2 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 4: Section 1. Important Safety Information

    General Information component is to be removed and replaced. This Service Manual describes the operation, • Replace all removed grounding wires before disassembly, troubleshooting, and repair of Maytag ® completing service. Dishwashers. It is intended for use by authorized servicer’s who troubleshoot and repair these units.
  • Page 5: Important Safety Information

    El no seguir estas blessures graves, l'incendie ou l'électrocution. death, serious injury, fire, or electrical instrucciones podría causar la muerte, lesiones shock. graves, incendios o descargas eléctricas. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 6 à moins que l'appareil ne soit débranché. Les condensateurs de la commande peuvent rester sous tension une fois l'appareil débranché. Le non-respect de ces consignes peut entraîner la mort, des blessures graves, l'incendie ou l' électrocution. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 7: Section 2. Electrical Equipment & Testing

    NOTE: When checking components or circuit paths for continuity, external wiring should be disconnected to eliminate false readings through external paths. Isolate what you want to test. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 8: Voltage Checks

    The receptacle used for all Maytag products operating on 120 VAC must be properly grounded and polarized. The power cord used on the appliances should be equipped with a three (3) prong polarized grounding plug 16021814 Rev.
  • Page 9: Electrical Tests

    WATER VALVE TEST The Water Valve may be checked without removing it from the Dishwasher. To check the Water Valve for operation, hook up the test cord as follows: 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 10 Vent Flap tight against the vent opening in approximately 45-60 seconds. When power is removed from the Wax Motor, the plunger should retract along with the Vent Flap, opening the vent. 2-10 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 11: Section 3. Cycles & Options

    Rinse Only Rinses dishes being held until the dishwasher is full, and another cycle is selected. This cycle helps reduce the potential for development of odors. Water usage is 2 gallons. 16021814 Rev. 0 3-11 ©2002 Maytag Appliance Sales Company...
  • Page 12 Delay Delays the start of the dishwasher based on user input. Control Lock Lock's the control touch pads from unwanted usage. This option does not lock the door. 3-12 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 13: Display

    30 seconds. Delay The "Delay" light will illuminate whenever a delay count down is in progress, or until the "Delay" pad is pressed again. 16021814 Rev. 0 3-13 ©2002 Maytag Appliance Sales Company...
  • Page 14 QuietSer i es 300 Washing Options Cycles Drying Heating Delay Clean Sanitized Heavy Extra Normal Wash Tough Rinse Light Auto Rinse DELAY Heated START/ Wash Scrub Sanitize Wash Clean Only Cancel MDB7600 MDB8600 3-14 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 15 Tough Heavy Light Auto Normal Rinse Quick Heated 160° Extra Sanitize Scrub Sanitized Wash Wash Clean Wash Only Wash Rinse Wash Plus START/ DELAY Cancel Qui etSer i es 300 MDB9600 16021814 Rev. 0 3-15 ©2002 Maytag Appliance Sales Company...
  • Page 16: Will Not Fill

    Check that water continues to flow when electrical power Check assembly for obstructions or restricted movement is turned off. If the water continues to flow without of parts. Repair and/or replace parts as necessary. electrical power, replace Water Valve. 4-16 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 17: Poor Washability

    Heating Element Check load readings listed on Technical Sheet located Drain Hose behind Toe Panel. Check drain hose for kink or restrictions. Reroute or remove any restriction of drain hose as needed. 16021814 Rev. 0 4-17 ©2002 Maytag Appliance Sales Company...
  • Page 18: Water Leaks

    Check Water Valve circuit. See Technical Sheet for water Pump "O" ring for leaks. valve data located behind toe panel. NOTE: Make sure the pin connectors are making proper contact with pins on the Control Board. 4-18 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 19: Will Not Wash

    Check Heating Element circuit. See data listed on the Technical Sheet, located behind Toe Panel. Manual Function Test See Technical Sheet, located behind Toe Panel. Field Service Test See Technical Sheet, located behind Toe Panel. 16021814 Rev. 0 4-19 ©2002 Maytag Appliance Sales Company...
  • Page 20: Section 5. Service And Disassembly Procedures

    1. Disconnect power to the machine. 2. The Front Support Panel is held by 2 screws, one each side. Remove both screws. 3. The Toe Panel is held by 2 screws, one each side. 5-20 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 21: Inner Door Panel Removal

    5. Disconnect wires from the Vent and Dispenser Wax Aid Plunger. Motors before pulling the Inner Door Panel away from the Dishwasher. IMPORTANT: When replacing Inner Door Panel, remove Inner Door reinforcement, Bottom Seal and install on new panel. 16021814 Rev. 0 5-21 ©2002 Maytag Appliance Sales Company...
  • Page 22: Vent

    2. Remove Front Support and Toe Panel. (See paragraph Front Support and Toe Panel removal). 3. Remove 2 screws securing Wire Cover to bottom of Tub. 4. Feed Wire Harness out of bracket. 5-22 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 23: Door Latch & Switch Holder Assembly

    Door Latch mechanism. Each switch is in series with respect to L1 and neutral line operations. Failure of either or both switches will result in rendering the Dishwasher inoperative. Door Switches require no field adjustment. NOTE: 16021814 Rev. 0 5-23 ©2002 Maytag Appliance Sales Company...
  • Page 24: Pc Board

    NOTE: Facia is susceptible to damage during reinstallation. DOOR LATCH STRIKE The Door Latch serves as a mechanical actuator for Door Switch operation and provides door tension for proper door seal. 5-24 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 25: Door Gasket

    3. With other end, place gasket flush with the Tub in lower left corner. 4. Gently work gasket in to the recess of the Tub, up the left side, and across the top. 16021814 Rev. 0 5-25 ©2002 Maytag Appliance Sales Company...
  • Page 26: Door Hinge And Support

    2. Remove the Outer Door Panel. (See paragraph Outer spring in the slots provided. The higher position increases Door Panel removal). spring tension. 3. Remove Dishwasher from cabinets. NOTE: Always point spring hooks toward the Dishwasher. 5-26 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 27: Door Spring And Component Replacement

    1. Spread locking tabs and remove Wash Arm Retainer. Bracket in proper location. NOTE: To replace Cable Bracket, remove 2 Torx™ screws securing bracket to frame. See procedure above for reassembly of Spring and Cable. 16021814 Rev. 0 5-27 ©2002 Maytag Appliance Sales Company...
  • Page 28: Manifold

    Water is supplied to the Lower Wash Arm via the Pump Assembly. Removal 1. Disconnect power to the machine. 2. Remove lower Rack Assembly. 3. Loosen Wash Arm Hub and Pivot. 4. Lift Wash Arm out of Dishwasher. 5-28 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 29: Float

    Water Valve is opened, causing the Water Valve to shut off. A normal fill is when water makes contact with heating element in bottom of dishwasher. To Check Float Switch 1. Disconnect power to the machine. 16021814 Rev. 0 5-29 ©2002 Maytag Appliance Sales Company...
  • Page 30: Heating Element

    4. Remove mounting nuts securing Heating Element to Tub. 5. Release Heating Element by tipping Heater Support Brackets towards the Tub front corners and rotating until bracket unlocks. 6. Lift element out of Tub. 5-30 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 31: Thermostats

    4. Remove wires from thermostat. 5. Remove 2 1/4" screws securing Water Valve to Water NOTE: When reinstalling, proper location and wiring of Valve Bracket. thermostat(s) is critical. 6. Disconnect injector hose at valve outlet. 16021814 Rev. 0 5-31 ©2002 Maytag Appliance Sales Company...
  • Page 32: Air Water Inlet

    2. Remove Water Valve from the Dishwasher (See Water Valve Removal). 3. Remove 4 screws securing valve body to Water Inlet Mounting Bracket. 4. Clean screen. NOTE: Make sure to reattach the ground wire to the mounting bracket. 5-32 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 33: Upper Rack Removal

    NOTE: When installing sensor, examine the "O" ring seal by moving as shown in direction of arrow toward center of and replace if necessary. The sensor has Tub. alignment ribs to aid in installation. 16021814 Rev. 0 5-33 ©2002 Maytag Appliance Sales Company...
  • Page 34: Drain Pump

    12. Lift off Filter/Flowplate Assembly to access Chopper for the dishwasher cycles. Plate. Removal 13. Remove 3 Torx™ screws to remove Chopper Plate. 1. Disconnect power to the machine. 14. Lift off Chopper 2. Remove racks. 5-34 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 35 Ensure all ground wires are connected before certifying unit as repaired and/or operational. 15. Remove Chopper Sleeve by using Impeller as a wrench. Lock motor rotation using the access hole provided in back of motor. 16. Lift off Seal Seat Assembly. 16021814 Rev. 0 5-35 ©2002 Maytag Appliance Sales Company...
  • Page 36 Appendix A...
  • Page 37 Built-In Dishwasher Lavavajillas Empotrado/Lave-vaisselle encastré Installation Instructions/Instrucciones de Instalación/Instructions d’installation 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 38: Installation Instructions

    PROCEDURES AND ACCESSORIES. power to dishwasher before you start! ALL PLUMBING SHOULD BE DONE Failure to follow this warning could IN ACCORDANCE WITH NATIONAL result in death or serious injury. AND LOCAL CODES. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 39 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 40 X= Opening Height Minus 1/4”/X = Altura de apertura menos 0.6 cm (1/4 pulg.)/ X = Hauteur d’ouverture moins 1/4 po. Refer to local plumbing codes / Consulte los códigos locales de plomería / Reportez-vous aux codes locaux de la plomberie 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 41 Go To/Vaya a/ Go To/Vaya a/ Se référer à Se référer à Optional/Opcional/Optionnel Panel damage may occur/Puede dañarse el panel/ Endommagement du panneau possible OFF / APAGADO / ARRÊT 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 42 à niveau à droite et à gauche, à l’avant et à l’arrière 3/16 3/16 If not level repeat 24/Si no está nivelado, repita el paso 24./ En cas de non-nivellement, voir l’étape 24 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 43 Check for leaks, turn off machine/Verifique si hay fugas, apague el aparato/Vérifier l’ab- da el aparato / Ouvrir le robinet d’eau, l’alimentation et mettre en marche sence de fuites, mettre à l’arrêt 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 44 On some models / En algunos modelos / S’applique à certains modèles 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 45 Appendix B...
  • Page 46 Care & Cleaning..............8 Before You Call for Service ........9-10 Warranty ................11 Guide de L’utilisateur............12 Guía del Usuario.............. 26 6 917456 B MCS 99002564 ©2002 Maytag Appliances Sales Co. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 47 CAUTION - Hazards or unsafe practices which COULD 16. Certified residential dishwashers are not intended for result in minor personal injury. licensed food establishments. HESE NSTRUCTIONS FOR UTURE EFERENCE 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 48 The cup clips (select models) located in the center of the upper rack can be used to hold light weight plastic items, cooking utensils, knives, etc. in place. Clip the item between the tine and the clip. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 49 Flip tines up for narrow spacing or bowls. down for wider spacing. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 50 • Roll the upper rack 1/3 to 1/2 of the way the upper rack into the dishwasher. out. Rack Stop • Remove the plastic rack stop from the end of each track.To remove each plastic 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 51 “3”. Adjust it up to When the level of rinse aid is below the 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 52 The light will remain lit until the door has been designed to meet NSF of the cycle. been open for 30 seconds continuously. requirements: Auto Clean Cycle, Heavy Cycle, Normal Cycle and Light Cycle. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 53 START/Cancel pad. • Extended interruption of the wash 1. Grasp door handle and unlatch door cycle is not recommended. 5. To prevent unplanned cycle or option without opening completely. All lights 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 54 When turning the water supply to the home use a dishwasher detergent that contains follow with Stainless Steel Magic Spray*. off, the water shut off at the dishwasher must chlorine to better fight staining. be turned off also. B-10 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 55 Dishwasher Door Will Not Close: • Be sure upper rack is properly adjusted to upper or lower position (select models) (pg. 3). Continued *Brand names are the trademarks of the respective manufacturer. 16021814 Rev. 0 B-11 ©2002 Maytag Appliance Sales Company...
  • Page 56 • Sanitization can only be achieved with the Auto Clean (select models), Heavy, Normal or Light wash cycles. • Sanitization may not be achieved if there is an interruption of the cycle, power failure or if incoming water temperature is below 120° F (49° C). B-12 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 57 To locate an authorized service company in your area contact the Jenn-Air deal- Full Twenty-Year Warranty er from whom your appliance was purchased or call Maytag Appliances Sales First through the twentieth year: From the date of Company, Jenn-Air Customer Assistance at the number listed below. Should you...
  • Page 58 Appendix C...
  • Page 59: Safety Instructions

    Part No. 6 917283 B h t t p : / / w w w . m a y t a g . c o m 99002562 Litho U.S.A . ©2002 Maytag Appliances Sales Co. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 60 16. Certified residential dishwashers are not intended for play in, with, or around this dishwasher. licensed food establishments. 7. To reduce the risk of injury when loading items to be Save These Instructions for Future Reference 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 61: Before You Start

    The cup clips (select models) located in loading flexibility. Fold it down to hold long- the center of the upper rack can be used to 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 62: Lower Rack

    Flip tines up for narrow mixing bowls. spacing or down for wider spacing. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 63: Removing The Upper Rack

    Rack Stop ➢ Remove the plastic rack stop from the dishwasher. end of each track. To remove each plastic rack stop, push inward (towards the rack) on the ridged area 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 64: Dishwashing Essentials

    When the level of manufacturers recommended setting of 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 65: Controls At A Glance

    Light Cycle. illuminates during the entire dry period and sanitization. The light will remain lit until the goes out when the cycle is completed. door has been open for 30 seconds continuously. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 66: Operating Tips

    ❚ Extended interruption of the wash again. To cancel a running cycle, For best cleaning, the forgotten item press the START/Cancel pad. cycle is not recommended. should be added early in the cycle. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 67: Special Care Items

    Bon Ami*, using a soft cloth or damp sure to use a dishwasher detergent that sponge. Rinse and dry. To restore luster contains chlorine to better fight staining. and to remove streaks, follow with Stainless Steel Magic Spray*. 16021814 Rev. 0 C-10 ©2002 Maytag Appliance Sales Company...
  • Page 68 • The currently selected cycle flashes if the consumer attempts to change the cycle after cycle “lock-in”. • The lock indicator flashes and the countdown display (selected models) flashes an “L” if a pad is pressed while the control lock is enabled. C-11 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 69 • Sanitization may not be achieved if there is an interruption of the cycle, power failure or if incoming water temperature is below 120° F (49° C). Dishwasher Door Will Not Close : • Be sure upper rack is properly adjusted to upper or lower position (pg. 3). 16021814 Rev. 0 C-12 ©2002 Maytag Appliance Sales Company...
  • Page 70: Warranty

    DuraGuard ® coated racks To locate an authorized service company in your area contact the Maytag dealer (available on select models). from whom your appliance was purchased or call Maytag Appliances Sales Company, Maytag Customer Assistance at the number listed below. Should you...
  • Page 71 Appendix D...
  • Page 72: Guía Del Usuario

    Part No. 6 917455 B h t t p : / / w w w . m a y t a g . c o m 99002563 Litho U.S.A . ©2002 Maytag Appliances Sales Co. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 73 6. Children should never be permitted to operate, or 16. Certified residential dishwashers are not intended for play in, with, or around this dishwasher. licensed food establishments. Save These Instructions for Future Reference 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 74: General Recommendations

    The cup clips (select models) located in the center of the upper rack can be used to hold light weight plastic items, cooking utensils, knives, etc. in place. Clip the item between the tine and the clip. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 75 Be sure that thin, finely pointed items do not extend through the basket. This could block the wash arm. When covers are not in use, place flatware in basket some handles up and some 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 76 ➢ Roll the rack 1/3 to 1/2 of the way out. ➢ Remove the plastic rack stop from the end of each track. To remove each plastic rack stop, push inward 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 77 When the level of manufacturer recommended setting of “2”. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 78 The light will remain lit until Light Cycle. goes out when the cycle is completed. the door has been open for 30 seconds continuously. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 79 3. To cancel a running cycle, press the For best cleaning, the forgotten item ❚ Extended interruption of the wash START/Cancel pad. should be added early in the cycle. cycle is not recommended. 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 80 Ami*, using a soft cloth or damp sponge. Rinse contains chlorine to better fight staining. and dry. To restore luster and to remove streaks, follow with Stainless Steel Magic Spray*. D-10 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 81: Dishwasher Has An Odor

    • The currently selected cycle flashes if the consumer attempts to change the cycle after cycle “lock-in”. • The lock indicator flashes and the countdown display (selected models) flashes an “L” if a pad is pressed while the control lock is enabled. 16021814 Rev. 0 D-11 ©2002 Maytag Appliance Sales Company...
  • Page 82 • Sanitization may not be achieved if there is an interruption of the cycle, power failure or if incoming water temperature is below 120° F (49° C). Dishwasher Door Will Not Close : • Be sure adjustable racks (select models) are properly adjusted to upper or lower position (pg. 4). D-12 16021814 Rev. 0 ©2002 Maytag Appliance Sales Company...
  • Page 83 DuraGuard ® To locate an authorized service company in your area contact the Maytag dealer (available on select models). from whom your appliance was purchased or call Maytag Appliances Sales Company, Maytag Customer Assistance at the number listed below. Should you...

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