Philips Savvy User Manual page 79

Deposit with us before we Connect you. If you
believe our assessment of you is incorrect, we will
review your eligibility. However, we cannot accept
responsibility for the accuracy of information
provided from the databases of credit reference
agencies. Nor can we accept any liability for the
consequences of our declining to Connect you.
11 deposits
deposits are held for 12 months
We may request a Deposit from you:
11.1
a) before Connection
b) before making Orange Additional Services
available to you; or
c) before reinstating the Services after Suspension.
Deposits will be held for 12 months from the date of
receipt and then refunded. We do not pay interest
on Deposits. If you owe us money, we may set off
Deposits against the amount due to us. If there is a
balance left over in such cases, we will remit this to
you either by cheque or by crediting your Account.
12 SIM Card
it's your responsibility to keep your SIM Card safe
Any SIM Card we supply to you remains our
12.1
property, but it is your responsibility to keep it safe.
SIM Cards are easily damaged and should be
handled with care. We will replace free of charge
any SIM Card found to be defective through faulty
design or workmanship. In any other circumstances,
however, we may charge for replacing it. We reserve
the right to recall any SIM Card from you at any
time to enhance or maintain the quality of the
Services.
what to do if your SIM Card is lost, stolen or
damaged
You must inform us immediately if the SIM Card
12.2
supplied to you is lost, stolen or damaged. You will
remain liable for all Charges incurred until you do
so. We will send you a replacement SIM Card as
soon as reasonably practicable, but we reserve the
right to charge you for doing so.
your SIM Card and other networks
The SIM Card supplied with your Phone enables the
12.3
Phone to work on our Network only - with the
exception of Phones which can access Roaming
Services. However, after the Minimum Term we will
lift this restriction at your request, provided all your
payments of Charges are up to date and you pay
the current administration charge. The software in
the SIM Card and the Phone is either owned by or
licensed to Orange which grants you a non-
exclusive license to use it for accessing the Services
for the duration of your Contract and not otherwise.
terms and conditions 6.30