6.9
antenna originally supplied with the phone) is
maliciously or accidentally damaged so that it is
no longer operable then you will be entitled to have
the phone re p a i red or replaced free of charge if
you comply in all respects with these terms and
conditions and pro v i d e d :
it has been used in accordance with the
a
operating instructions
any repairs which may have been, or are to be
b
undertaken have been arranged by Orange
any damage caused maliciously or by vandalism
c
must be reported to the police and a crime
re f e rence supplied to Orange as soon as possible
but in any event within 8 hours of occurre n c e
w h e re damage is sustained, the customer must
d
supply details of the event giving rise to the
d a m a g e
damaged antennae will be re p a i red or re p l a c e d
e
f ree of charge once only.
3 warranty – defective materials or
workmanship
If your phone (including the battery charger and
3 . 1
antenna originally supplied with the phone)
becomes defective due to faulty materials or
workmanship Orange will (at its option) repair
or replace it at no charge provided that:
Talk Plan and Everyday 50
it has been used in accordance with the
a
operating instructions
any repairs which may have been, or are to be
b
undertaken have been arranged by Orange
you have complied with the foregoing terms
c
and conditions
This Warranty is an extra benefit and is additional
d
to your statutory rights.
Batteries only have a 12 month warranty.
3 . 2
4 term and payments – service packages
inclusive of Orange Care
W h e re you are connected to a service package
4 . 1
which includes Orange Care the Insurance and
Warranty will come into force when you re g i s t e r
the phone on the Orange Network. The Insurance
will remain in effect for a period of 12 months and
(subject to clause 3c) the Warranty for a period of
3 years, unless you switch to a diff e rent service
package as indicated in clause 7b.
Insurance cover may be purchased separately
4 . 2
once the initial period of 12 months has expire d .
W h e re phones share a Talk Plan then each phone
4 . 3
will be covered separately.
customers