Philips Savvy User Manual page 73

2 your contract and the Minimum Term
your Contract runs for at least 12 months
For each Phone you own, your Contract starts on
2.1
the date of Registration and has a Minimum Term of
12 months.
what happens when the Minimum Term ends
After the Minimum Term ends, we will continue to
2.2
supply you with Services as normal until your
Contract is terminated in any of the ways described
in Section 4.
3 provision of Services
what we aim to provide in the UK
We will take all reasonable steps to make all
3.1
Services available to you at all times. The Services
are only available within the range of the base
stations that make up our Network. However,
please note that:
the quality and availability of Services may
3.1.1
sometimes be affected by factors outside our
control - such as local physical obstructions,
atmospheric conditions, other causes of radio
interference, and faults in other telecommunication
networks to which the Network is connected
the quality of our Services may not be at its best
3.1.2
inside buildings or below ground.
Services may sometimes be affected by maintenance
and upgrading
The Network and the Services may from time to
3.2
time require upgrading, modification, maintenance
or other works. These may result in some or all of
the Services becoming temporarily unavailable. In
such cases, we'll do everything we can to provide
alternative Services and to keep the period of non-
availability to a minimum. However, some
interruption may be inevitable.
suspension of Services if you break your Contract
We may suspend some or all of the Services you
3.3
use, without giving you notice, if we have good
reason to believe that you haven't complied with
one or more of the terms of your Contract
if you don't pay your bill within the time stipulated in
3.3.1
Condition 6.1, we reserve the right to place a Bar
on all outgoing calls from your Phone (with the
exception of calls to the emergency services). This
Bar will remain in force until you've paid everything
you owe us. At our discretion, we may charge you
for Re-connection and removal of the Bar
we also reserve the right to Suspend Services if a
3.3.2
complaint has been made against you. The
complaint will be thoroughly investigated, and
Services will remain suspended until we know the
results of that investigation. Any complaint you
make will similarly be thoroughly investigated.
6.24
terms and conditions