Philips SAVVY VOGUE Service Manual
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Philips SAVVY VOGUE Service Manual

Cellular phone philips savvy vogue dual band
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Philips Consumer Communications
CUSTOMER SERVICES
Author
: Fabrice Tant
Approval : Jean Pierre Hollande
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
Service Manual
Repair for Cellular Telephone
SAVVY VOGUE DUAL BAND
Level 1 & Level 2
- 1 -
PHILIPS
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 1 of 30
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD

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Summary of Contents for Philips SAVVY VOGUE

  • Page 1 PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 1 of 30 Service Manual Repair for Cellular Telephone SAVVY VOGUE DUAL BAND Level 1 & Level 2 - 1 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD...
  • Page 2 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 2 of 30 Service Manual Updated dates: DATE MODIFICATION PAGE 27/06/2000 CREATION...

  • Page 3: Table Of Contents

    OMMUNICATIONS PROBLEMS 10.8 ............................26 EFECTIVE ANTENNA 10.9 ............................ 26 EYBOARD PROBLEMS 10.10 C ’ .......................... 26 T SEND MESSAGES 1.0 PURPOSE This document establishes the functional test procedures for service repair of SAVVY VOGUE transceiver. - 3 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD...

  • Page 4: Scope

    - Part No. : 941-555-1 (AMP) • Digital Multimeter - Recommended Model : Fluke Specification with current reading in mA 6.0 TEST & INSPECTION PLAN The following test & inspection plan is derived from the Product Test Reference for SAVVY VOGUE. - 4 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD...

  • Page 5: User Interface Test

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 5 of 30 6.1 User Interface Test Using of TEST SIM Card “SP” / Production to test DUT as follow: ♦...
  • Page 6 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 6 of 30 - 6 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD...

  • Page 7: The Display

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 7 of 30 The display - 7 - PCC/VY/691/E/TCD188LVL2/0026/TF/MLD...

  • Page 8: Inserting The Sim Card (Micro)

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 8 of 30 Inserting the SIM card (Micro). 7.3.1 Remove the SIM card from its support and slide the card into the appropriate slot in the battery compartment (the chip must be facing inwards and towards the bottom of the transceiver).

  • Page 9: Removing The Battery Cover And Battery

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 9 of 30 Removing the Battery Cover and Battery. 7.5.1 Press on the latch on the back of the transceiver and lift off the battery cover.

  • Page 10: Test Procedures

    Page : 10 of 30 8.0 Test Procedures 8.1 Initial Functional Check for TCD188 Savvy Vogue 8.1.1 Insert the Test Production Card into the SIM Reader at the back of the cellular phone and clip on charged battery on to the phone.
  • Page 11 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 11 of 30 Press Key 7 (Inverted Checkerboard 2 pixel on Checkerboard)
  • Page 12 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 12 of 30 "LocalEffect" Press (Left " xx xx xx xx “...

  • Page 13: Rf Test

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 13 of 30 All the NFF products must be directly returned to the customer.
  • Page 14 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 14 of 30 8.2.6 GSM Specification (900 Mhz) Test Parameters Channel Level...
  • Page 15 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 15 of 30 FER at –102dbm 1, 62, 124 8.2.7 PCN Specification (1800 Mhz)

  • Page 16: Charging Ign (Ignition) - Battery

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 16 of 30 8.3 Charging IGN (Ignition) - Battery 8.3.1 Plug the connector of the charger into the right socket at the base of the PRODUCT.

  • Page 17: Assembly / Dismantlement Procedures

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 17 of 30 9.0 Assembly / Dismantlement procedures During dismantlement and assembly operations, an antistatic bracelet must be used.

  • Page 18: Assembly

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 18 of 30 9.2 Assembly 9.2.1 Take set down the REAR SHIELDING on the antistatic tablecloth.
  • Page 19 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 19 of 30 9.2.6 Take and screw down a M1,6x9mm white screw on the SHIELDING 9.2.7...
  • Page 20 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 20 of 30 9.2.8 Take and fix the LCD on the BOARD 9.2.9...
  • Page 21 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 21 of 30 9.2.12 Take, turn around the FRONT CABINET on the antistatic tablecloth 9.2.13 Check the presence of the 6 inserts and the window’s film protection...
  • Page 22 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 22 of 30 9.2.21 Take, put the REAR HOUSING on the product...

  • Page 23: Overview

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 23 of 30 9.3 Overview L C D G A S K E T...

  • Page 24: Defaults Settings

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 24 of 30 10.0 Defaults Settings 10.1 Reset customer parameters. To reset customer parameters, it must use a GSM String. This Gsm String is *#RSAV*# or *#7728*#.

  • Page 25: Solutions In Case Of Problem During Tests

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 25 of 30 11.0 Solutions in case of problem during tests If for any reason the phone needs to be disassembled to fix a defect detected during the test procedure, a complete functional test and a RF test must be done.

  • Page 26: Buzzer Problems

    PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 26 of 30 11.5 Buzzer problems Buzzer tone can be checked with the test SIM card by pressing keys 1 and - If it does not sound properly, change the buzzer.
  • Page 27 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 27 of 30 ANNEX 1 Each returned product must have an IRIS code to identify the failure...
  • Page 28 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 28 of 30 ANNEX 2 : Recommended Part List – TCD188 COMMON PARTS - Out of Warranty...
  • Page 29 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 29 of 30 France OPERATOR REFERENCE DESIGNATION POSITION LEVEL 4311 254 34852...
  • Page 30 PHILIPS Philips Consumer Communications CUSTOMER SERVICES PCC/VY/691/E/TCD188LVL2/0026/TF/MLD SERVICE REPAIR SUPPORT PROCEDURE Creation Author : Fabrice Tant Approval : Jean Pierre Hollande Date : 26/06/2000 Operational Manager Page : 30 of 30 Germany OPERATOR REFERENCE DESIGNATION POSITION LEVEL E-PLUS 4311 254 34852...

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