Troubleshooting; Helpline - Kärcher K 2.100 Operating Instructions Manual

Troubleshooting

You can rectify minor faults yourself with
the help of the following overview.
If in doubt, please consult the authorized
customer service.
Danger
Turn off the appliance and remove the
mains plug prior to any care and mainte-
nance work.
Repair works may only be performed by the
authorized customer service.
Appliance is not running
 Pull on the lever of the trigger gun; the
device will switch on.
 Check whether the voltage indicated on
the type plate corresponds to the volt-
age of the mains supply.
 Check the mains connection cable for
damages.
Pressure does not build up in the appliance
 Appliance ventilation: Switch the appli-
ance on with the high-pressure hose de-
tached and operate (max. 2 minutes) until
the water exits the high-pressure connec-
tion without bubbles. Switch off appliance
and reconnect high-pressure hose.
 Check the water supply.
 Pull out the sieve in the water connec-
tion using flat-nose pliers and clean un-
der running water.
Strong pressure fluctuations
 Clean high-pressure nozzle: Remove
dirt and debris from the nozzle bore, us-
ing a needle and rinse through with wa-
ter from the front.
 Check water flow quantity.
Appliance is leaking
 Slight leakage from the appliance pump
is normal. If the leakage increases con-
tact the authorized customer service.
No detergent infeed
 Remove the spray lance from the hand
spray gun and work with the hand spray
gun only or use the spray lance with
pressure regulation and turn to "Mix".
 Clean the detergent suction hose filter.
 Check the detergent suction hose for
kinks.

Helpline

KÄRCHER UK Limited operates a helpline
allowing customers to discuss any prob-
lems experienced with our products.
The helpline operates during normal busi-
ness hours and may be busy at peak peri-
ods.If you have difficulty getting through we
would ask that you try to contact us again
later in the day.
The helpline number is 01295 752200,
open from 8.30 am to 5.00 pm
Monday to Friday.
It helps us if you have the model number
and data plate details to hand before mak-
ing your call so that we can assist you with
your query more effectively.
Alternatively you may write to us at the
address below:
KÄRCHER UK Ltd
Kärcher House
Beaumont Road
Banbury
Oxon, OX16 1TB
or E-mail us:
info@karcher.co.uk
English 9