Introduction; Hewlett-Packard Support; Repair Philosophy - HP 330 Service Handbook

Product Information
1
Introduction
Information in this handbook refers to the HP 9000 Series 300
~1odel
330
and 350
~omputers.
These computers are product numbers HP 98562A
and HP 98562B, respectively
Where applicable, the information also applies to the HP 98568A Opt.
132 and HP 98570A Direct-Connect System/DIO Slot Expanders.
Hewlett-Packard Support
Support services and policies mentioned in this section are subject to
change. Please consult your local Hewlett-Packard Sales and Service
Office for the current support policies.
Repair Philosophy
Field Repair Philosophy for the Model 330/350 Computers and the HP
98568A Opt. 132 and 98570A Expanders is assembly, or board level.
This means that when a failure occurs, the problem is diagnosed to
the assembly having the failed part. That assembly is then replaced.
Replacement assemblies are available through local HP Sales and Service
Offices.
Some assemblies may be exchanged for rebuilt ones. Other assemblies
are only available as new ones. Refer to Chapter 6, or the Service Hand-
book, Chapter 8, for information on replacement parts.
Schematics
In support of the repair philosophy, this manual contains information to
the assembly level. Schematics are not available for these products.
Product Information 1