HP Compaq Presario,Presario 6000 Support Manual
Hp compaq presario,presario 6000: warranty
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Also See for Compaq Presario,Presario 6000:
- Maintenance and service manual (278 pages) ,
- User manual (239 pages) ,
- Hardware and software manual (223 pages)
Table of Contents
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Compaq Presario Desktop Products
Warranty and
Support Guide
1 Year Parts and Labor
1 Year Technical Telephone Support
1 Year Express Parts Replacement
with Compaq's award-winning
Easy Access Design
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER
TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We
are available 24 hours a day, 7 days a week. We have specialists available to help you
with your technical support questions as they arise via the Web or phone (see Contact
Numbers chart within this document). As our valued customer, we want to make sure that
your support needs are met and any issues resolved as quickly as possible.
This document includes warranty information for the United States and Canada.
The information in this document is subject to change without notice.
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Table of Contents
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Summary of Contents for HP Compaq Presario,Presario 6000
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Page 1: Important Note
Compaq Presario Desktop Products Warranty and Support Guide 1 Year Parts and Labor 1 Year Technical Telephone Support 1 Year Express Parts Replacement with Compaq’s award-winning Easy Access Design IMPORTANT NOTE If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. - Page 2 © 2003 Compaq Information Technologies Group, L.P. © 2003 Hewlett-Packard Company Compaq, the Compaq logo, and Presario are trademarks of Compaq Computer Corporation in the U.S. and/or other countries/regions. Microsoft, Windows, Windows XP are trademarks of Microsoft Corporation in the U.S.
- Page 3 Contacting Compaq for Support Before contacting Compaq for support, it’s important to have the following information handy. Please take a moment to write down your product information for future reference. Product Name: (located on front panel) System Number*: Serial Number*: Date of Purchase: Operating System Type and Revision: * This information can be found on the product label on the back of the PC.
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Page 4: Contact Numbers
CONTACT NUMBERS Technical Support After Warranty Software and Hardware Technical Support ($39.95* [U.S.] per incident) * Subject to change without notice. www.compaq.com/ athome/support/ 1-208-4PC-HELP 1-208-4PC-HELP... -
Page 5: Limited Warranty And Technical Support
COMPAQ PRESARIO DESKTOP PRODUCTS LIMITED WARRANTY AND TECHNICAL SUPPORT General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, COMPAQ MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPAQ EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. -
Page 6: Limitation Of Liability
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. -
Page 7: Technical Support
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY/REGION TO COUNTRY/REGION. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY/REGION LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. Technical Support Hardware Free Hardware technical support is available for a period of one year from the date of purchase. -
Page 8: Obtaining Technical Support
ASP Retailer Service Service can be obtained by bringing your PC to a Compaq Authorized Service Provider. Upgrading My Limited Warranty Coverage Compaq offers warranty service extensions and upgrades that allow you to meet your individual product support needs. information order warranty extensions... -
Page 9: Declaration Of Conformity
Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Manufacturer’s Address: declares that the product Product Name: Compaq Presario Personal Computer System Model Number(s): 6000 series, 8000 series Product Options: conforms to the following Product Specifications: Safety: IEC 60950:1991 + A1, A2, A3, A4 EN 60950:1992 + A1, A2, A3, A4, A11... -
Page 10: Operating Specifications
Operating Specifications Electrical ratings: Operating temperature: 5° to 35° C Storage temperature: Operating humidity: Storage humidity: Operating altitude: Storage altitude: Batteries are delivered with this product. When empty, do not throw them away but collect as small chemical waste. Bij dit produkt zijn batterijen geleverd. Wanneer deze leeg zijn, moet u ze niet weggooien maar inleveren als KCA. -
Page 11: Regulatory And Safety Information
Regulatory and Safety Information WARNING: The Compaq Presario is heavy; be sure to use ergonomically correct lifting procedures when moving the computer. WARNING: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the computer. - Page 12 FCC Regulatory and Safety Information (USA Only) Federal Communications Commission (FCC) Radio Frequency Interference Statement WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
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Page 13: Energy Star Compliance
If the telephone company requests information on what equipment is connected ■ to their lines, inform them of: a The telephone number this unit is connected to b The ringer equivalence number The USOC jack required: RJ-11C d The FCC Registration Number Items (b) and (c) are indicated on the label. - Page 14 Before installing this equipment, the user should ensure it is permissible to connect it to the facilities of the local communications company. The equipment must be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord).
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Page 15: Doc Statement (Canada Only)
DOC Statement (Canada Only) This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Additional Safety Information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). -
Page 16: Lithium Battery Caution
Lithium Battery Caution WARNING: The PC uses a lithium battery, type CR2032. There is danger of an explosion if the battery is incorrectly replaced. Replace only with the same, or equivalent, type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. - Page 17 Lightning Protection For added protection of any Compaq product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from lightning and power line surges.