Troubleshooting - Geemarc ClearSound MyDECT 100 User Manual

Amplified big-button cordless telephone
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TROUBLESHOOTING

TROUBLESHOOTING
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General Checks
Make sure that the telephone line cord and adaptor are correctly
plugged in and they are not damaged.
Make sure the batteries are inserted correctly.
Make sure that the batteries are fully charged.
Connect another telephone to the telephone PTT socket or move your
telephone to another socket to track if the failure is coming from your
telephone or your PTT socket.
Make sure the power adaptor is properly connected
Handset not registering
See general checks.
No display
See general checks
Check the handset is switched on
No connection between handset and base
You may be out of range of the base. Move closer to the base
Handset on the base does not charge
Make sure the handset is placed properly on the base. When charging,
the battery symbol should be shown filling up.
Handset does not ring
See general checks
Ensure the ringer volume is not switched off
No tone when you press
See general checks.
Check for the handset number on the LCD display e.g. HS1. If this is
not present you must register the handset (see Handset Registration
section)
A warning tone is heard during a call:
The batteries are empty. The handset needs to be replaced in the
base in order to recharge.
You are out of the base coverage area.
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