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VIDEO PORTAL
TANDBERG
VIDEO PORTAL
USER GUIDE
ADMINISTRATOR
GUIDE
Software version V3
D14074.03
OCTOBER 2007
Table of
Trademarks &
Patents &
Safety/
To Get You
Using the
Viewing the
Configuring
Maintenance
Dial Plan
Contact
Services
Contents
Copyright
Disclaimers
Environmental
Up and Going
Video Portal
System Status
the Video Portal
& Upgrade
Examples
Information
1
D 14074.03
10.2007
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Table of Contents
Related Manuals for TANDBERG Video Portal
Summary of Contents for TANDBERG Video Portal
- Page 1 Table of Trademarks & Patents & Safety/ To Get You Using the Viewing the Configuring Maintenance Dial Plan Contact Services Contents Copyright Disclaimers Environmental Up and Going Video Portal System Status the Video Portal & Upgrade Examples Information D 14074.03 10.2007...
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Page 2: Table Of Contents
Unpacking and Installation ..........11 Video Portal Features at a Glance ........12 The Front and Rear Panels..........13 Configuring Your Video Portal via the RS 232 ..... 14 Configuring the IP Address via the Front Panel ....15 Using the Video Portal Starting Up the Video Portal .......... -
Page 3: Trademarks And Copyright
USER GUIDE Trademarks and Copyright All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. - Page 4 Patents & Patents & Safety/ To Get You Using the Viewing the Configuring Maintenance Dial Plan Contact Services Contents Copyright Disclaimers Disclaimers Environmental Up and Going Video Portal System Status the Video Portal & Upgrade Examples Information D 14074.03 10.2007...
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Page 5: Disclaimer, License Agreements, And Patent Information
United States and/or other countries. TANDBERG reserves the right to amend any of the information given photocopying, or otherwise, without the prior written permission of in this document in order to take account of new developments. -
Page 6: Operator Safety / Environmental Issues
Trademarks & Patents & Safety/ Safety/ To Get You Using the Viewing the Configuring Maintenance Dial Plan Contact Services Contents Copyright Disclaimers Environmental Environmental Up and Going Video Portal System Status the Video Portal & Upgrade Examples Information D 14074.03 10.2007... -
Page 7: Safety Instructions
• PRODUCT NAME: TANDBERG Video Portal If the power cord or plug is damaged or • Power Connection and Hazardous Never install jacks for communication frayed. -
Page 8: Environmental Issues
Instead of a range of different user manuals, there is now one In order to avoid the dissemination of hazardous substances at the end of product life CD – which can be used with all TANDBERG products – in a in our environment and to diminish the pressure on natural •... - Page 9 Trademarks & Patents & Safety/ Safety/ To Get You Using the Viewing the Configuring Maintenance Dial Plan Contact Services Contents Copyright Disclaimers Environmental Environmental Up and Going Video Portal System Status the Video Portal & Upgrade Examples Information D 14074.03 10.2007...
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Page 10: To Get You Up And Going
To Get You To Get You Using the Viewing the Configuring Maintenance Dial Plan Contact Services Contents Copyright Disclaimers Environmental Up and Going Up and Going Video Portal System Status the Video Portal & Upgrade Examples Information D 14074.03 10.2007... -
Page 11: Unpacking And Installation
• To avoid damage to the unit during transportation, the Video Make sure that the Video Portal is accessible and that all The socket outlet shall be installed near to the equipment Portal is delivered in a special shipping box, which should cables can be easily connected. -
Page 12: Video Portal Features At A Glance
TANDBERG VIDEO PORTAL USER GUIDE About the Video Portal Features Highlights The TANDBERG Video Portal enables IP endpoints to dial in IP Services and Procedures Management Interfaces on user/service provider developed IVR services. The latter • H.324m, SIP and H.323 support... -
Page 13: The Front And Rear Panels
USER GUIDE Video Portal Start-up Connectors, Switches, Display, and Buttons To start the Video Portal, simply connect the power cable, and press the power switch button at the back side to position 1. Power switch On the front panel of the system the power indicator LED, marked Pwr, will turn GREEN. -
Page 14: Configuring Your Video Portal Via The Rs 232
Configuring Your Video Portal via the RS 232 TANDBERG VIDEO PORTAL USER GUIDE About Video Portal Configuration Configuring via the RS 232 The Video Portal requires some basic " Make sure the Video Portal is Switch on the Video Portal. -
Page 15: Configuring The Ip Address Via The Front Panel
IP Information IP Information Commands IP Address DHCP assigned IP-addresses are supported by the TANDBERG Video Portal (factory default). Commands Reboot Configuration via RS 232 UP key ENTER key As an alternative to the configuration via the LCD panel you may use RS 232 to configure and the system. -
Page 16: Using The Video Portal
VIDEO PORTAL USER GUIDE Using the Video Portal This section of the Video Portal User Guide shows you how to gain access to the system, how to get an overview of ongoing calls, the menu operating principles, and how to dial from IP. -
Page 17: Starting Up The Video Portal
Forgot the Password? You will be prompted for a new password. Reboot the Video Portal. " Connect to the Video Portal via the serial interface once it has restarted. pwrec account is active for one minute following a restart. Beyond that time, the system will have to be restarted to Login with User Name pwrec. -
Page 18: An Overview Of The Management Menu System
VIDEO PORTAL USER GUIDE USER GUIDE The Overview Window System Status windows Service. Indicates the user of the Video Portal can be defined service type. accessed via the default URL: http://Video Portal_IP_ Address/overview. Remote Number. This is the inbound number. -
Page 19: Service Call Details
Video Portal, i.e. inbound and outbound numbers, Service. Indicates the user defined duration of the calls and service name. -
Page 20: Viewing The System Status
Patents & Safety/ To Get You Using the Viewing the Viewing the Configuring Maintenance Dial Plan Contact Services Contents Copyright Disclaimers Environmental Up and Going Video Portal System Status System Status the Video Portal & Upgrade Examples Information D 14074.03 10.2007... -
Page 21: H.323 Gatekeeper Status
Port. Shows the destination port number on the gatekeeper. Registration Status Inactive In case the Video Portal is in direct mode or in case the gatekeeper IP address is filled in incorrectly, the Video Portal will not be registered with the gatekeeper, and the Registration Status is stated as Inactive. -
Page 22: Services
The default services, which come standard with an Video Portal system, are: • Direct Inwards Dialing • • TMS Corporate Directory • Video Portal Service Table of Trademarks & Patents & Safety/ To Get You Using the Viewing the Viewing the... -
Page 23: System Information
Patents & Safety/ To Get You Using the Viewing the Viewing the Configuring Maintenance Dial Plan Contact Services Contents Copyright Disclaimers Environmental Up and Going Video Portal System Status System Status the Video Portal & Upgrade Examples Information D 14074.03 10.2007... -
Page 24: System Resources
VIDEO PORTAL System Resources TANDBERG VIDEO PORTAL USER GUIDE USER GUIDE To view available resources of the Video Portal, open System Resources of the Status tab, as shown here. This menu item shows the amount of active sessions, i.e. video and audio calls on this system. -
Page 25: Configuring The Video Portal
Video Portal USER GUIDE Configuring the Video Portal To configure the Video Portal, hover with the mouse pointer over the System configuration to produce a drop- down menu. The drop-down menu consists of 5 items, viz. H.323, SIP, IP, SNMP and System, to configure respective system parts. -
Page 26: Ip Configuration
Save. These settings will IP Address. The static IP address defines take effect when the system the network address of the Video Portal. This has been restarted. address is only used in static mode. Your LAN administrator will provide you with the correct address for this field. -
Page 27: Configuration
Selecting direct mode will result in no gatekeeper the Video Portal must be registration; hence it is not possible to dial through registered to a gatekeeper; the Video Portal via alias names. The H.323 status select the H.323 menu item shows Inactive. -
Page 28: Sip Configuration
USER GUIDE Select to access the SIP settings Configuration pane. Enabled. Video Portal will use this proxy for call setup. SIP proxy address. Enter the IP address of the proxy server to which the Video Portal will use for call setups. -
Page 29: Snmp Configuration
SNMP to access the ‘password’ in order to receive a response from SNMP Configuration pane. the SNMP agent in the Video Portal. The SNMP Community name is case sensitive! System contact. Used to identify the system contact via SNMP tools such as HPOpenView or TANDBERG Management Suite. -
Page 30: System
Note that when the Authentication ID in the H.323 link is left empty, the System Name field will be used to register the Video Portal with the gatekeeper in stead. In case both the Authentication ID field and the... -
Page 31: Maintenance And Upgrade
Patents & Safety/ To Get You Using the Viewing the Configuring Maintenance Maintenance Dial Plan Contact Services Contents Copyright Disclaimers Environmental Up and Going Video Portal System Status the Video Portal & Upgrade & Upgrade Examples Information D 14074.03 10.2007... -
Page 32: Maintenance - General
• Hardware Serial Number. This unique installation of option keys, identifier number for the Video Portal the system password can must be provided when ordering software be changed, and the system upgrades and option keys. -
Page 33: Maintenance - Upgrading The System
Release won’t be needed. " After the .pkg file has been selected, this will be uploaded into the flash memory of the Video Portal. After the upload has been completed, this message is shown. This screen appears after clicking the Restart System button. -
Page 34: Maintenance - Option Keys, Password And Restart
System buttons in the ISDN, IP, Misc Upgrade System • Reboot the Video Portal and connect to the Video Portal via press Option. to the key number. menus. the serial interface once it has restarted. • pwrec. No password is required. -
Page 35: Services
Trademarks & Patents & Safety/ To Get You Using the Viewing the Configuring Maintenance Dial Plan Contact Services Services Contents Copyright Disclaimers Environmental Up and Going Video Portal System Status the Video Portal & Upgrade Examples Information D 14074.03 10.2007... -
Page 36: Service Configuration
VIDEO PORTAL USER GUIDE USER GUIDE About Uploading User-Defined Services The Service Configuration Window Services created with the Video Portal Service Creator (See respective manual), i.e. .ivr files, can be uploaded by the user. Table of Trademarks & Patents &... -
Page 37: Dialplan Configuration
Trademarks & Patents & Safety/ To Get You Using the Viewing the Configuring Maintenance Dial Plan Contact Services Services Contents Copyright Disclaimers Environmental Up and Going Video Portal System Status the Video Portal & Upgrade Examples Information D 14074.03 10.2007... -
Page 38: Dial Plan Examples
50000 (construction: Prefix + Use remainder around the DID and IVR Demo services, which number). When dialing number 67894321 this will match with come with the Video Portal Service Creator. “4321” as the remaining number. The H.323 number to call will be: 54321. -
Page 39: Dial Plan Examples
Patents & Safety/ To Get You Using the Viewing the Configuring Maintenance Dial Plan Dial Plan Contact Services Contents Copyright Disclaimers Environmental Up and Going Video Portal System Status the Video Portal & Upgrade Examples Examples Information D 14074.03 10.2007... -
Page 40: Some Dial Plan Examples ( Ii )
(H.323/SIP alias) followed by the # (pound- connected to <UserInputNumber@SIP_Proxy_Address or Registrar_ sign) to indicate end of number. Address>, where UserInputNumber is the number keyed in by the user The Video Portal starts to call the endpoint from within the IVR menu. and the Connecting picture and sound are activated. -
Page 41: Contact Information
Trademarks & Patents & Safety/ To Get You Using the Viewing the Configuring Maintenance Dial Plan Contact Contact Services Contents Copyright Disclaimers Environmental Up and Going Video Portal System Status the Video Portal & Upgrade Examples Information Information D 14074.03 10.2007...