TANDBERG Educator MXP User Manual
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TANDBERG Educator MXP User Manual

TANDBERG Educator MXP User Manual

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  • Page 2: Trademarks And Copyright

    Portions of this document written by the Solutions Group of TANDBERG, U.S.A., and the Technical Support Department of TANDBERG, Norway. We are committed to maintaining a high level of quality in all our documentation. Towards this effort, we welcome your comments and suggestions regarding the content and structure of this document.

  • Page 3: Table Of Contents

    TANDBERG Educator MXP & Professional MXP Videoconferencing System Table of Contents TRADEMARKS AND COPYRIGHT ...........2 1.0 INTRODUCTION..............7 1.1 At a Glance..............9 TABLE OF CONTENTS .............3 1.2 System Overview............11 ENVIRONMENTAL ISSUES ............4 1.2.1 Control Interface ..........11 OPERATOR SAFETY SUMMARY..........5 1.2.2 Audio and Video Sources ......

  • Page 4: Environmental Issues

    Waste handling No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations, marking recyclable parts so the waste station can disassemble and re-use these parts.

  • Page 5: Operator Safety Summary

    TANDBERG Educator MXP & Professional MXP Videoconferencing System Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
  • Page 6 TANDBERG Educator MXP & Professional MXP Videoconferencing System  Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.

  • Page 7: Introduction

    Distance Education, the Judicial arena, or to any number of custom solutions. When the TAM, which is the heart of the system, is coupled with the TANDBERG 6000 MXP codec, it becomes a powerful multimedia presentation and videoconferencing system that is controlled by a 12” color touch panel interface.
  • Page 8  Web-interface for streaming, text chat/closed captioning, system management, diagnostics and software uploads.  Worldwide compatibility with other standards-based videoconferencing systems. TANDBERG First Option. Contact your TANDBERG representative for additional information. Optional equipment may be USER supplied or through TANDBERG. Contact your TANDBERG representative for additional information.

  • Page 9: At A Glance

    TAM and codec to be setup in various locations with various equipments. System Components The essential components of TANDBERG Educator MXP and Professional MXP systems are as the following: There are also integrator options that allow for flexible integration of the TANDBERG components into other custom applications: ...
  • Page 10  Associated connection cables Unpacking The TANDBERG Educator MXP packages, the Professional MXP, and the Integrator packages will supply differing components and options. To avoid damage to the system during transport the system is carefully packed and, in some cases, delivered as separate components.

  • Page 11: System Overview

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 1.2 System Overview The TANDBERG Educator MXP and Professional MXP videoconferencing systems are comprised of the following: components for CONTROL, components for AUDIO and VIDEO, and ancillary components that can be added to provide a richer videoconferencing experience.

  • Page 12: Audio And Video Sources

    You can pre-store up to 40 camera positions using Camera Presets. Microphones You may connect up to three microphones to your TANDBERG system. There are several microphone solutions that can be integrated with your system: TANDBERG's award-winning AudioScience microphone is a transparent, ceiling-mounted, wide- AudioScience coverage, boundary microphone, which can eliminate the need for table microphones.
  • Page 13 TANDBERG Educator MXP & Professional MXP Videoconferencing System A high resolution document camera may also be utilized for presentation when it is connected to the codec’s DVI input. NOTE: It is possible to connect 2 PC/VGA devices to certain high-resolution document cameras.

  • Page 14: Other Components

    A maximum of 40 TNT microphones can be connected to the system via a master electronics module. Remote Control The handheld TANDBERG Remote Control is used to control most functions of the system. The system also emulates the remote control via the touch panel (see 3.1 Using the Remote...

  • Page 15: Installation & Setup

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 2.0 Installation & Setup Precautions:  Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.

  • Page 16: System Connections

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 2.1 System Connections The main system connections and the ancillary connections are as depicted in the following illustrations:...
  • Page 17 TANDBERG Educator MXP & Professional MXP Videoconferencing System...

  • Page 18: Powering Up The System

    1. Connect AC power to the codec and power on 2. Connect DC power to the TANDBERG Applications Module – the system will power-up automatically Once the system is powered-up, the touch panel will become active and run through a 15 second boot cycle.

  • Page 19: System Configuration

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 2.3 System Configuration The system must be configured for each installation. Network, audio, and other codec configuration settings are made using the TANDBERG Remote Control (see 3.1 Using the Remote Control). NOTE: While the touch panel is the primary source for presentation operation, the remote is required for codec setup and menu navigation.

  • Page 20: Network Configuration

    6. Screen Settings When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9). TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16:9 monitors. Picture outside Picture provides a display layout optimized for wide screen monitors. The display layout may be changed at any time using the Layout button on the remote control.
  • Page 21 TANDBERG Educator MXP & Professional MXP Videoconferencing System Monitor volume: 1. Adjust monitor volume Use the monitor remote control to adjust the volume of the monitors. This volume will be the default volume for all calls.

  • Page 22: General Use

     Make sure that the AC power is connected to the codec and is switched on by using the On/Off switch located at the rear of the codec  Make sure that the DC power to the TANDBERG Application Module is connected.

  • Page 23: Using The Remote Control

    3.1 Using the Remote Control The TANDBERG Remote Control is used to navigate the codec menus for setup and configuration. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and OK to navigate the menu.

  • Page 24: Remote Control Operation

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 3.1.1 Remote Control Operation Mic Off turns your microphone on and off. Arrow keys are used for navigation in the menu and for moving the camera when the menu is hidden. Volume + and – adjusts the system volume.

  • Page 25: Selfview

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 3.1.1.2 Selfview Selfview shows your outgoing picture. Normally this is the picture of your self (main camera). Selfview is most useful for single monitor systems. On dual monitor systems you already have selfview on the dual monitor. In a normal conference, the far end side is displayed on main monitor.

  • Page 26: Mic Off

    TANDBERG Educator MXP & Professional MXP Videoconferencing System How to use Layout for Picture outside Picture: 1. Press Layout once to get the 1+3 layout. You see a big far end picture and a smaller picture of yourself in the upper right corner. If you use Duo Video, you see a big picture of the Duo Video and small pictures of the far end and yourself.

  • Page 27: Numbers And Letter Keys

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 3.1.1.6 Numbers and Letter Keys Pressing a number key when you are outside a call will take you to the call menu. When you are in a call, the number keys are used for Camera Presets. Press a number and you go to the corresponding Camera Preset.

  • Page 28: On-Screen Indicators

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 3.1.2 On-Screen Indicators The system has a number of icons signalling different settings: Volume Off This indicator is shown when the volume is turned off. Press Volume + to turn the volume back on.

  • Page 29: Using The Menu

    3.2 Using the Menu This TANDBERG system utilizes the codec’s menu structure and ability to make calls, store presets, etc.-- all off the codec functions are available through the touch panel interface. This allows the user the ability to control codec functions as well as the other components connected to the TANDBERG system.

  • Page 30: Touch Panel Operation

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 4.0 Touch Panel Operation Upon start-up the interactive touch panel will display the INTRODUCTORY SPLASH PAGE. Information Press the button to display a basic information page:...

  • Page 31: Touch Panel Setup

    TANDBERG Educator MXP & Professional MXP Videoconferencing System contact information for system support personnel. This information can be set by Your Support Personnel accessing the UTILITIES page. provides basic information about your system. Your System Information informs whether the codec is connected and if the codec detects a video signal from the Basic Diagnostics camera.

  • Page 32: Main Conference Page

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 4.1 Main Conference Page The ‘Main Conference Page’ is the launching pad from which you will begin your presentation. The following image describes what the user will initially see after start-up. Information & Status...
  • Page 33 TANDBERG Educator MXP & Professional MXP Videoconferencing System Main Source Selection This area provides available sources to select from during presentation. The source names can be modified by the system administrator. Taskbar This area provides the necessary controls for presentation, as well as call control. Different functions will be available when applicable.

  • Page 34: Making A Call

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 4.2 Making a Call Placing a videoconference call is a simple process: 1. Enter the call ‘Control Page’ 2. Manually dial a number or select a directory entry to dial. 3. Press ‘Call Now’ to connect. Done.

  • Page 35: Call Control

    TANDBERG Educator MXP & Professional MXP Videoconferencing System extension numbers, that require touch tones. See 3.1.1.7 Touch Tones for more information, Activates and deactivates streaming. You can also activate streaming through UTILITIES > STREAM Streaming CONTROLS. Refer the ‘TANDBERG 6000 MXP Manual’ for Streaming details.
  • Page 36 Contains the directory entries of the corporate or global directory through an external management Global Dir system such as TMS** (TANDBERG Management System – this options requires TMS version 9.0). These directory entries can be retrieved by accessing the UTILITIES > SYSTEM SETUP > CALL SETUP page.
  • Page 37 TANDBERG Educator MXP & Professional MXP Videoconferencing System Press the NEW button to setup a new local directory entry. 1. Press the ‘?’ for ‘Name’. A keyboard will pop-up with which you will enter the directory entry name. The same applies for ‘Number’.

  • Page 38: When In A Call

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 4.3 When In a Call When a call has been placed, you will return to the MAIN CONFERENCE page. Here you will see CAMERA CONTROLS and taskbar controls that will aid your presentation.

  • Page 39: Duovideo

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 4.3.1 DuoVideo DuoVideo can be a very effective presentation tool that enables you to present material other than just the main camera. You are now able to present contents of a connected PC/laptop computer, a document camera, or a video clip from a VCR or DVD player.

  • Page 40: Far End Control

    Far End mode and camera control, camera preset, presentation, and snapshot will work on the far end camera. See 3.13.3 Far End Control in the TANDBERG 6000 MXP Manual for more details. You can initiate Far End Control using your touch panel only if the Far End has been properly configured.
  • Page 41 You can make a MultiSite conference in different ways. The MultiSite Services vary depending on how you make the call. Refer to the TANDBERG 6000 MXP User Manual for more about MultiSite and MCU Services. 1. While in a call, press CALL CONTROL and select a directory entry or enter a number manually.
  • Page 42 (‘Assign Floor’). Pressing TRANSMIT SITE again will return the floor to the setting defined by ‘MultiSite Options’ below. MultiSite Options Options for conference participation and MultiSite video window layout options (see ‘TANDBERG 6000 MXP Manual’ for more on MultiSite).

  • Page 43: Disconnecting A Call

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 4.3.4 Disconnecting a Call Pressing the red DISCONNECT button during a call will prompt you to confirm the termination of that call before the connection is terminated. When in a MultiSite call, pressing the DISCONNECT button will allow you to choose to disconnect individual sites, or to disconnect the entire MultiSite session.

  • Page 44: Utilities

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 4.4 Utilities There are a number of setup options and configurations that can be utilized to customize and configure your system. Press the UTILITIES button to enter the utilities and setup page.

  • Page 45: System Setup

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 4.4.1 System Setup Further configuration options are available from this page. Pressing RETURN will return you to the MAIN conference page. 4.4.1.1 Audio/Video Sources The sources configurable to your system are listed on this page: lists sources available for configuration.

  • Page 46: Display Equipment

    TANDBERG Educator MXP & Professional MXP Videoconferencing System configure it to the system, you will have to repeat much of the following procedure for verification, as well as make sure that you identify the specific camera you have connected. 2. Navigate from the main conference page to the AUDIO/VIDEO SOURCES page: Utilities >...

  • Page 47: Audio Setup

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 4.4.1.4 Audio Setup Press to enable Tel Add. You must have a TANDBERG Tel Add unit in order to utilize this function. Please Telephone Add consult your TANDBERG representative. Adjusts the output levels for 1st DISPLAY and 2nd DISPLAY by using the arrows.’...

  • Page 48: Codec Setup

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 4.4.1.9 Codec Setup This page will emulate the handheld TANDBERG Remote Control that is used to setup and configure the codec. Press the appropriate buttons on the touch screen remote to navigate the codec menu structure and settings.

  • Page 49: Servicing

    TANDBERG Educator MXP & Professional MXP Videoconferencing System 5.0 Servicing Do not attempt to service the TANDBERG system yourself, otherwise the warranty will be voided. Opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

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