Installing Wireless Genie Mini Clients - DirecTV WVB Installation And Troubleshooting Manual

Installing Wireless Genie Mini Clients

1. On the Genie Server, go to Whole-Home - Manage Clients - Add
Clients and note the PIN on the screen; keep the Genie Server on
this screen until all C41Ws are installed.
Upon selecting Add Clients, there will be a warning screen.
∎
You must use the Dash (-) key on the remote before you
can add clients.
∎ Do not exit the Add Clients screen until all the clients are
added.
Add one client at a time all the way to Live TV video and
∎
programming the remote. This is important because the
process will abort if attempting to add multiple clients at
the same time. It is not necessary to wait for the client to
update software before moving onto the next client.
2. If not already powered on, power on one of the C41Ws.
3. If the C41W is not displaying a
green network LED, do not proceed. Consider moving the WVB to
improve signal strength.
4. On the wireless client (C41W), select Connect Now/Continue while
on the Connecting to Video Bridge screen.
5. Attempting to connect to video bridge... will be displayed.
During this step, it is common to see a gray screen or a flashing
red LED.
6. When the wireless connection between the WVB and wireless client
(C41W) completes, enter the PIN from the Genie Server.
At any time throughout the installation, the Software Download OSD
may appear. If the OSD appears, select OK, Download to start the
download. Do NOT exit Add Client on the Genie server until the
download completes. If the Software Download fails, it will reboot itself.
7. Once the PIN is entered, select Add a New Location on the Client.
If the user does not have enough Client services on the
∎
account, you will get a 'Call DIRECTV' screen on the Client.
You must call DIRECTV to add the Client to their account.
Wireless Genie Mini and WVB
green signal strength icon or
If the user has enough Client services (or once they call
∎
DIRECTV to add the client service), you will be taken to the
Name the Client screen.
8. Enter a name for the Client, and you will have the option to copy/
don't copy the location settings from the Genie Server or another
Client.
9. After these steps have been completed, the wireless client (C41W)
will be registered to the Genie Server and WVB. After the client has
been added, the registration is maintained even if the WVB and/or
wireless client (C41W) are power cycled. After 1-2 minutes, video
should begin on the wireless client (C41W
10. Complete the wireless client (C41W) setup by programming the
remote and selecting "Watch DIRECTV"
In order to program other items such as the TV or AV receiver
∎
to an RC71 remote, you must setup the RC71 in RF mode.
11. If a 2nd and/or 3rd wireless client (C41W) are needed, start from
step 4 of Add a Wireless Client. If more than 3 clients are to be
added (4-8 C41Ws), place the other wireless client(s) (C41W)
in standby before adding the additional clients. No more than 3
clients can be powered on at the same time.
12. After all C41Ws have been added, go to the Genie Server and
select DONE on the Add Clients screen.
13. All wireless clients (C41W) that are ON should have solid
network LED. After 1-2 minutes, the WVB LED should display a
solid blue.
As mentioned earlier, make sure to add one client at a time. This
is important because the process will abort if attempting to add
multiple clients at the same time. When exiting Add Clients, it is
likely to see a momentary disruption on the C41Ws as the network
is stabilized.
Installation
WVB and C41W Installation
green
4