Troubleshooting Guide - Metrologic MS9520 Installation And User Manual

T
ROUBLESHOOTING
The following guide is for reference purposes only. Contact a Metrologic
representative at 1-800-ID-Metro or 1-800-436-3876 to preserve the limited
warranty terms.
All Interfaces
Symptoms
No LEDs, beep
or laser
No LEDs, beep,
or laser
2 Beeps with
alternately
flashing LEDs
on Power up
3 Beeps on
power up
Continuous razz
tone on power
up
Razz tone and
green LED flash
at power up
Razz tone, red
and green LEDs
flash at power
up
Unit scans,
Communicates
and beeps twice
The unit powers
up, but does not
scan/or beep
G
UIDE
MS9500 Series Troubleshooting Guide
Possible Causes
No power is being
supplied to the
scanner
No power is being
supplied to the
scanner from host
Possible ROM failure
Non-volatile RAM
failure
RAM or ROM failure
VLD failure
Scanning mechanism
failure
Same symbol timeout
set too short
Beeper disabled. No
tone selected
Solution
Check transformer, outlet and
power strip. Make sure the cable
is plugged into the scanner.
Some host systems cannot supply
enough current to power Voyager.
A power supply may be needed.
Flash ROM Upgrade Required
Contact a Metrologic
Representative, if the unit will not
hold the programmed
configuration.
Contact a Metrologic
Representative, if the unit will not
function.
Contact a Metrologic
Representative
Contact a Metrologic
Representative
Adjust same symbol timeout for a
longer time.
Enable beeper. Select tone.
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