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from the date of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal
use thereof, you must immediately inform your vendor and present your
phone with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be either
replaced or repaired, as appropriate. Repaired phone and accessories
are entitled to a one (1) month warranty for the same defect. Repair
or replacement may be carried out using reconditioned components
offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other costs.
This warranty shall not apply to defects to your phone and/or accessory
due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your phone is used,
2) Connection to any equipment not supplied or not recommended by
TCT Mobile Limited,
3) Modification or repair performed by individuals not authorised by
TCT Mobile Limited or its affiliates or your vendor,
4) Modification, adjustment or alteration of software or hardware
performed by individuals not authorized by TCT Mobile Limited,
5) Inclement weather, lightning, fire, humidity, infiltration of liquids
or foods, chemical products, download of files, crash, high voltage,
corrosion, oxidation...
Your phone will not be repaired in case labels or serial numbers (IMEI)
have been removed or altered.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be liable for
indirect, incidental or consequential damages of any nature whatsoever,
including but not limited commercial or financial loss or damage, loss of data
or loss of image to the full extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of indirect,
incidental or consequential damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions may not apply to you.
Troubleshooting
Before contacting the service centre you are advised to follow the
instructions below:
•
You are advised to fully charge (
•
Avoid storing large amounts of data in your phone as this may affect its
performance.
•
Use
formatting or software upgrading (to reset factory data, hold down the
Power key and the Volume up key at the same time).
and carry out the following checks:
My phone is frozen or cannot be switched on
•
Check the battery power level, charge for at least 20 minutes.
•
If it still does not work, please reset the phone using the
the Volume up key.
My phone has not responded for several minutes
•
Restart your phone by pressing and holding the
My phone turns off by itself
•
Check that your screen is locked when you are not using your phone, and
make sure the Power key is not mis-contacted due to unlocked screen.
IP4629_4012X_QG_Eng_GB_07_130624.indd 19
IP4629_4012X_QG_Eng_GB_07_130624.indd 19
Factory date reset and the upgrade tool to perform phone
) the battery for optimal operation.
Power key and
Power key.
2013-6-24 17:23:08
2013-6-24 17:23:08
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