Brother MFC-250C User Manual
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USER'S GUIDE
MFC-250C
MFC-290C
Version 0
CHN-ENG

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Table of Contents
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Summary of Contents for Brother MFC-250C

  • Page 1 USER’S GUIDE MFC-250C MFC-290C Version 0 CHN-ENG...
  • Page 2: Compilation And Publication Notice

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
  • Page 3: Table Of Contents

    Symbols and conventions used in the documentation ........2 Accessing the Software User’s Guide ..............3 Viewing Documentation................... 3 ® Accessing Brother Support (For Windows ) ............5 MFC-290C Control panel overview................ 6 Loading paper and documents Loading paper and other print media..............8 Loading envelopes and post cards..............
  • Page 4 Security features TX Lock........................24 Setting and changing the TX Lock password ..........24 Turning TX Lock on/off ..................25 Section II Fax Sending a Fax Entering Fax mode ....................28 Faxing from the ADF (MFC-290C only) ............28 Faxing from the scanner glass ..............28 Faxing Letter size documents from the scanner glass ........29 Color fax transmission ...................29 Cancelling a fax in progress ................29...
  • Page 5 Telephone and External devices Voice Operations ....................38 Tone or pulse....................38 Fax/Tel mode ....................38 Fax/Tel mode in Power Save condition ............38 Telephone Service....................39 Caller ID (Caller IDentification) (not available in certain area)....... 39 Advantages of Caller ID................. 39 Setup Method ....................
  • Page 6 Section III Copy Making copies How to copy ......................50 Entering Copy mode ..................50 Making a single copy ..................50 Making multiple copies ..................50 Stop copying ....................50 Copy options......................51 Changing copy speed and quality ..............52 Enlarging or reducing the image copied ............52 Making N in 1 copies or a poster (Page Layout) ...........53 Sorting copies using the ADF (Monochrome only) (MFC-290C only)....55 Adjusting Brightness and Contrast ..............55...
  • Page 7 Printing photos from a camera Printing photos directly from a PictBridge camera..........68 PictBridge requirements ................68 Setting your digital camera ................68 Printing Images....................69 DPOF printing....................69 Printing photos directly from a digital camera (without PictBridge)...... 70 Printing Images....................70 Understanding the Error Messages ..............
  • Page 8 Checking the serial number .................107 Packing and shipping the machine ..............108 Menu and Features On-screen programming..................110 Menu table ....................110 Memory storage...................110 Menu keys ......................110 Menu Table......................112 Entering Text .....................118 Specifications General ......................119 Print media......................121 Fax........................122 Copy ........................124 PhotoCapture Center™ ..................125 PictBridge ......................126 Scanner ......................127 Printer ........................128...
  • Page 9 Section I General General Information Loading paper and documents General setup Security features...
  • Page 10: General Information

    Warnings tell you what to do to documentation prevent possible personal injury. Cautions specify procedures you Thank you for buying a Brother machine! must follow or avoid to prevent Reading the documentation will help you possible damage to the machine or make the most of your machine.
  • Page 11: Accessing The Software User's Guide

    Click the documentation you want to read. Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive. HTML documents: Software User’s Guide in HTML format. If the model name screen appears, click This format is recommended for your model name.
  • Page 12 There are several ways you can scan documents. You can find the instructions as ® Turn on your Macintosh . Insert the follows: Brother CD-ROM into your CD-ROM Software User’s Guide drive. The following window will appear. Scanning ® (For Windows 2000 Professional/ ®...
  • Page 13: Accessing Brother Support (For Windows ® )

    To access our web site (www.brother.com), click Brother Home Page. For the latest news and product support information (http://solutions.brother.com), click Brother Solutions Center. To visit our web site for original Brother supplies (http://www.brother.com/original/), click Supplies Information. To access the Brother CreativeCenter (http://www.brother.com/creativecenter/)
  • Page 14: Mfc-290C Control Panel Overview

    Chapter 1 MFC-290C Control panel overview The MFC-250C and MFC-290C have the same control panel keys. Note Most of the illustrations in this User’s Guide show the MFC-290C. 1 Fax and telephone keys: 3 Mode keys: Redial/Pause Redials one of the last number called. It Lets you access Fax mode.
  • Page 15 General Information Volume keys Mono Start Lets you start sending faxes or making When the machine is idle, you can press copies in monochrome. Also lets you start a these keys to adjust the ring volume. scanning operation (in color or mono, depending on the scanning setting in the ControlCenter software).
  • Page 16: Loading Paper And Documents

    Loading paper and documents Loading paper and With both hands, gently press and slide the paper side guides (1) and then the other print media paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper If the paper support flap is open, close it, length guide (2) line up with the mark for...
  • Page 17 Loading paper and documents Fan the stack of paper well to avoid Gently adjust the paper side guides (1) paper jams and misfeeds. to the paper with both hands. Make sure the paper side guides touch the sides of the paper. Note Always make sure the paper is not curled.
  • Page 18: Loading Envelopes And Post Cards

    Chapter 2 While holding the paper tray in place, CAUTION pull out the paper support (1) until it clicks and then unfold the paper support DO NOT use any of the following types of flap (2). envelopes, as they will cause paper feed problems: •...
  • Page 19: Removing Small Printouts From The Machine

    Loading paper and documents Put envelopes or post cards into the If you have problems when printing on paper tray with the address side down envelopes, try the following suggestions: and the leading edge in first as shown in Make sure the flap is either to the side of the illustration.
  • Page 20: Printable Area

    Chapter 2 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on. ®...
  • Page 21: Acceptable Paper And Other Print Media

    To get the best print quality, we suggest using Brother paper. (See table below.) The print quality can be affected by the type If Brother paper is not available in your of paper you are using in the machine. country, we recommend testing various To get the best print quality for the settings papers before purchasing large quantities.
  • Page 22: Handling And Using Print Media

    Chapter 2 Handling and using print Paper capacity of the paper tray media Up to 50 sheets of 80 g/m or 20 lb A4 paper. Transparencies and photo paper must be Store paper in its original packaging, and picked up from the paper tray one page at keep it sealed.
  • Page 23: Choosing The Right Print Media

    Loading paper and documents Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture 215.9 × 279.4 mm Cut Sheet Letter 210 × 297 mm 215.9 × 355.6 mm Legal –...
  • Page 24 Up to 0.25 mm Up to 200 g/m Envelopes Up to 0.52 mm 75 to 95 g/m Transparencies – – Up to 100 sheets of 80 g/m paper. BP71 (260 g/m ) paper is especially designed for Brother inkjet machines.
  • Page 25: Loading Documents

    Loading paper and documents Loading documents Make sure documents with ink or liquid correction fluid are completely dry. You can send a fax, make copies, and scan Unfold the ADF Document Output from the ADF (automatic document feeder) Support Flap (1). and from the scanner glass.
  • Page 26: Scannable Area

    Chapter 2 How to load documents Scannable area Note The scannable area depends on the settings To use the scanner glass, the ADF must in the application you are using. The figures be empty. below show the areas you cannot scan on Letter and A4 paper.
  • Page 27: General Setup

    General setup Power Save mode Power Save setting You can customize the machine's To maintain print quality, prolong print head Power Save key. The default setting is life, and provide the best ink cartridge Fax Receive:On. Your machine can economy, you should keep your machine receive faxes or calls even when the machine connected to the power at all times.
  • Page 28: Mode Timer

    Fax mode. If you choose Off, the Press Menu, 1, 2. machine stays in the mode you used last by default. Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. Press OK. Press Stop/Exit. Press Menu, 1, 1.
  • Page 29: Volume Settings

    General setup Volume Settings Beeper Volume When the beeper is on, the machine will beep Ring Volume when you press a key, make a mistake or after you send or receive a fax. You can choose a range of ring volume You can choose a range of volume levels, levels, from High to Off.
  • Page 30: Lcd Screen

    Chapter 3 LCD screen Sleep Mode You can choose how long the machine must LCD Contrast be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any You can adjust the LCD contrast for a sharper operation is carried out on the machine.
  • Page 31: Setting The Fax Logic

    General setup Setting the fax logic You can change the transmission process when you send or receive the fax manually with an external telephone. Easy mode: Call Out Receives Call Documents in Send the faxes — the ADF by pressing Start.
  • Page 32: Security Features

    Press Stop/Exit. Note If you forget the TX Lock password, Changing the password please call your Brother dealer for service. Press Menu, 2, 0, 1. Press a or b to choose Set Password. Press OK. Enter a 4-digit number for the current password.
  • Page 33: Turning Tx Lock On/Off

    Security features Turning TX Lock on/off Turning TX Lock on Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode.
  • Page 34 Chapter 4...
  • Page 35 Section II Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers Printing Reports...
  • Page 36: Sending A Fax

    Sending a Fax Entering Fax mode Make sure you are in Fax mode Load your document face down on the To enter fax mode, press (Fax), and scanner glass. the key will glow green. Enter the fax number using the dial pad, Speed Dial or Search.
  • Page 37: Faxing Letter Size Documents From The Scanner Glass

    Sending a Fax Broadcasting Faxing Letter size documents from the scanner glass (Monochrome only) When documents are Letter size, you need to Broadcasting is when the same fax message set scan size to Letter. If you do not, the side is automatically sent to more than one fax portion of the faxes will be missing.
  • Page 38: Cancelling A Broadcast In Progress

    Chapter 5 Additional sending Cancelling a Broadcast in progress operations Press Menu, 2, 4. Sending faxes using multiple The LCD will show the fax number being settings dialled. XXXXXXXX When you send a fax you can choose any Press OK. combination of these settings: resolution, The LCD will show the job number: contrast, scan size, overseas mode and real...
  • Page 39: Contrast

    Sending a Fax Contrast To change the default fax resolution If your document is very light or very dark, you Make sure you are in Fax mode may want to change the contrast. For most documents the default setting Auto can be Press Menu, 2, 2, 2.
  • Page 40: Dual Access (Monochrome Only)

    Chapter 5 Dual access Sending in real time for all faxes (Monochrome only) Make sure you are in Fax mode You can dial a number and start scanning the Press Menu, 2, 2, 3. fax into memory—even when the machine is sending from memory, receiving faxes or 3.Real Time TX printing PC data.
  • Page 41: Overseas Mode

    Sending a Fax Overseas Mode Sending a fax manually If you are having difficulty sending a fax Manual transmission lets you hear the overseas due to possible interference on the dialling, ringing and fax-receiving tones while telephone line, we recommend that you turn sending a fax.
  • Page 42: Receiving A Fax

    Receiving a Fax Receive modes Choosing the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode. For more detailed information on the receive modes see Using receive modes on page 35 and Receive mode settings on page 36.
  • Page 43: Using Receive Modes

    Receiving a Fax Using receive modes External TAD External TAD mode lets an external Some receive modes answer automatically answering device manage your incoming (Fax Only and Fax/Tel). You may want to calls. Incoming calls will be dealt with in one change the ring delay before using these of the following ways: modes.
  • Page 44: Receive Mode Settings

    Chapter 6 Receive mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay sets the number of times the sound. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.
  • Page 45: Fax Detect

    Receiving a Fax Additional receiving Fax Detect operations If Fax Detect is On: Fax Detect is turned On as default. Printing a reduced incoming The machine receives a fax call automatically, even if you answer the call. When you see Receiving on the LCD or If you choose On, the machine automatically when you hear ‘chirps’...
  • Page 46: Telephone And External Devices

    Telephone and External devices Voice Operations Fax/Tel mode in Power Save condition Voice calls can be made either with an extension or external telephone, by dialling When the machine is in Power Save manually, or by using Speed Dial numbers. condition you can receive faxes if the Power Save setting is Fax Receive:On.
  • Page 47: Telephone Service

    DTMF mode, please switch your mode as follows. Contact your local As your telephone rings, the display shows telephone company or Brother dealer you the caller’s phone number or name. And in the case that the feature does not it will also show you the caller’s name, if the work normally.
  • Page 48: If The Caller Id Is Stored In Your Machine's Memory

    Chapter 7 Viewing Caller ID List Note • If ID Unknown appears on the display, it Caller ID memory stores information for up to means that the call came from outside thirty calls; when the thirty-first call comes in, your caller ID service area or a public information about the first call is erased.
  • Page 49: Connecting An External Tad (Telephone Answering Device)

    Telephone and External devices Connecting an external CAUTION TAD (telephone DO NOT connect a TAD elsewhere on the same answering device) telephone line. You may choose to connect an external answering device. However, when you have Connections an external TAD on the same telephone line as the machine, the TAD answers all calls The external TAD must be connected as and the machine ‘listens’...
  • Page 50: Multi-Line Connections (Pbx)

    Chapter 7 External and extension Note telephones We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a Connecting an external or resonant or loud voice. You may try omitting this pause, but if your machine extension telephone has trouble receiving, then you must re-record the OGM to include it.
  • Page 51: Using A Cordless External Telephone

    Telephone and External devices If you answer a call and no one is on Remote Deactivation Code the line: If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T You should assume that you're receiving a (double) ring after the initial ring delay.
  • Page 52: Dialling And Storing Numbers

    Dialling and storing numbers How to Dial Search You can search for names you have stored in Manual dialling the Speed Dial memory. Press (Speed Dial). Press all of the digits of the fax or telephone number. Press a or b to choose Search. Press OK.
  • Page 53: Storing Numbers

    Dialling and storing numbers Storing numbers Do one of the following: Enter the name (up to 16 characters) using the dial pad. You can set up your machine to do the following types of easy dialling: Speed Dial Press OK. (To help you enter letters, and Groups for broadcasting faxes.
  • Page 54: Setting Up Groups For Broadcasting

    Chapter 8 Setting up groups for Note broadcasting You can easily print a list of all your Speed Dial numbers. Numbers that are Groups, which can be stored in a Speed Dial part of a group will be marked in the location, allow you to send the same fax GROUP column.
  • Page 55: Printing Reports

    Printing Reports Fax reports Fax Journal (activity report) You can set the machine to print a journal at You need to set up the Transmission specific intervals (every 50 faxes, 6, 12 or Verification Report and Journal Period using 24 hours, 2 or 7 days). If you set the interval the Menu key.
  • Page 56: Reports

    Chapter 9 Reports The following reports are available: 1.XMIT Verify Prints a Transmission Verification Report for your last transmission. 2.Help List A help list showing how to program your machine. 3.Quick Dial Lists names and numbers stored in the Speed Dial memory, in numerical order. 4.Fax Journal Lists information about the last incoming and outgoing faxes.
  • Page 57: Section Iii Copy

    Section III Copy Making copies...
  • Page 58: Making Copies

    Making copies How to copy Making multiple copies You can make up to 99 copies in one print Entering Copy mode run. Make sure you are in Copy mode Press (Copy) to enter Copy mode. The default setting is Fax. You can change the Load your document.
  • Page 59: Copy Options

    Paper Type Plain Paper mode timer returns the machine to Fax mode. Inkjet Paper For more information see Mode Timer on page 20. Brother BP71 Other Glossy Note Transparency You can save some of the copy settings Paper Size A4 you use most often by setting them as default.
  • Page 60: Changing Copy Speed And Quality

    Chapter 10 Changing copy speed and To change the default setting, follow the instructions below: quality Press Menu, 3, 1. You can choose from a range of quality 1.Quality settings. The default setting is Normal. To temporarily change the quality setting, Press a or b to choose Fast, Normal or follow the instructions below: Best quality.
  • Page 61: Making N In 1 Copies Or A Poster

    Making copies To enlarge or reduce the next copy follow the Making N in 1 copies or a instruction below: poster (Page Layout) Make sure you are in Copy mode The N in 1 copy feature can help you save paper by letting you copy two or four pages Load your document.
  • Page 62 Chapter 10 Press Mono Start to scan the Place your document face down in the document. You can also press direction shown below: Color Start if you are using Poster 2 in 1 (P) layout. If you placed the document in the ADF (MFC-290C) or are making a poster, the machine scans the pages and starts 2 in 1 (L)
  • Page 63: Sorting Copies Using The Adf (Monochrome Only) (Mfc-290C Only)

    Making copies Sorting copies using the ADF Adjusting Brightness and (Monochrome only) Contrast (MFC-290C only) Brightness You can sort multiple copies. Pages will be sorted in the order 3 2 1, 3 2 1, 3 2 1, and so To temporarily change the brightness setting, follow the instructions below: Make sure you are in Copy mode Make sure you are in Copy mode...
  • Page 64: Paper Options

    Letter, Legal, A4, A5 or 10(W) x 15(H)cm. Press a or b to choose the type of paper Press OK. you are using (Plain Paper, Inkjet Paper, Brother BP71, Press Mono Start or Color Start. Other Glossy or Transparency). Press OK. Note Press Mono Start or Color Start.
  • Page 65: Section Iv Direct Photo Printing

    Section IV Direct Photo Printing Printing photos from a memory card or USB Flash memory drive Printing photos from a camera...
  • Page 66: Printing Photos From A Memory Card Or Usb Flash Memory Drive

    Printing photos from a memory card or USB Flash memory drive Using a memory card or USB Note Flash memory drive The MFC-250C only supports USB Flash memory drives. Your Brother machine has media drives (slots) for use with the following, popular ®...
  • Page 67: Memory Cards (Mfc-290C Only) Or A Usb Flash Memory Drive Folder Structure

    Printing photos from a memory card or USB Flash memory drive Memory cards (MFC-290C Please be aware of the following: only) or a USB Flash memory When printing Print Index or Print Images, the PhotoCapture drive folder structure Center™ will print all valid images, even if one or more images have been corrupted.
  • Page 68: Getting Started

    Chapter 11 Getting started The Photo Capture key indications Firmly put a memory card or USB Flash memory drive into the correct slot. Photo Capture light is on, the memory card or USB Flash memory drive is correctly inserted. 2 3 4 Photo Capture light is off, the memory 1 USB Flash memory drive card or USB Flash memory drive is not...
  • Page 69: How To Print From A Memory Card Or Usb Flash Memory Drive

    Printing photos from a memory card or USB Flash memory drive How to print from a Print Index (Thumbnails) memory card or USB The PhotoCapture Center™ assigns numbers for images (such as NO.1, NO.2, Flash memory drive NO.3, and so on). Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print.
  • Page 70: Printing Photos

    Press a or b to choose the type of paper Note you are using, Plain Paper, • Multiple numbers can be entered by using Inkjet Paper, Brother BP71 or the OK key to separate numbers. For Other Glossy. example 1, OK, 3, OK, 6 would print Press OK.
  • Page 71: Dpof Printing

    Max. Size DPOF Print:Yes. Press OK. Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. DPOF printing Press a or b to choose the paper size you are using, Letter, A4, 10x15cm or DPOF stands for Digital Print Order Format.
  • Page 72: Photocapture Center™ Print Settings

    Paper Type Press a or b to make a lighter or darker Press Menu, 4, 2. print. Press OK. Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71 or Press Stop/Exit. Other Glossy. Press OK. Contrast Press Stop/Exit.
  • Page 73: Cropping

    Printing photos from a memory card or USB Flash memory drive Cropping Date Print If your photo is too long or wide to fit the You can print the date if it is already in the available space on your chosen layout, part data on your photo.
  • Page 74: Scan To A Memory Card Or Usb Flash Memory Drive

    Chapter 11 Scan to a memory card Press a or b to choose Scan to Media, do one of the or USB Flash memory following: drive To change the quality press OK and go to step e. You can scan monochrome and color To start scanning press Mono Start documents onto a memory card or USB Flash or Color Start.
  • Page 75: Changing The Monochrome File Format

    USB Flash memory drive that is not supported has been connected to the USB direct interface. (For more information, visit us at http://solutions.brother.com.) This message will also appear if you connect a broken device to the USB direct interface.
  • Page 76: Printing Photos From A Camera

    Paper Type Plain Paper, Glossy Paper, Inkjet Paper, Printer Settings (Default setting) Your Brother machine supports the Layout Borderless: On, PictBridge standard, allowing you to connect Borderless: Off, to and print photos directly from any Printer Settings (Default PictBridge compatible digital camera.
  • Page 77: Printing Images

    Printing photos from a camera Printing Images DPOF printing DPOF stands for Digital Print Order Format. Note Major digital camera manufacturers (Canon Remove any memory cards or USB Flash Inc., Eastman Kodak Company, Fuji Photo memory drive from the machine before Film Co.
  • Page 78: Printing Photos Directly From A Digital Camera (Without Pictbridge)

    Chapter 12 Printing photos Printing Images directly from a digital Note camera (without Remove any memory cards or USB Flash PictBridge) memory drive from the machine before connecting a digital camera. If your camera supports the USB Mass Make sure that your camera is turned Storage standard, you can connect your off.
  • Page 79: Understanding The Error Messages

    Printing photos from a camera Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.
  • Page 80 Chapter 12...
  • Page 81: Section V Software

    Section V Software Software features...
  • Page 82: Software Features

    How to read the HTML User’s Guide ® Make sure your Macintosh is turned This is a quick reference to use the HTML on. Insert the Brother CD-ROM into your User’s Guide. CD-ROM drive. ® For Windows Double-click the Documentation icon.
  • Page 83 Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...
  • Page 84: Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°...
  • Page 85: To Use The Machine Safely

    Safety and Legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
  • Page 86 DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury.
  • Page 87 Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover.
  • Page 88 If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service. If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the electrical socket.
  • Page 89 Safety and Legal When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: 1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool.
  • Page 90: Important Information

    Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.
  • Page 91: Important-For Your Safety

    This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.
  • Page 92: Legal Limitations For Copying

    Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list.We suggest you check with relevant legal authorities if in doubt about a particular item or document. The following are examples of documents which should not be copied: Money Bonds or other certificates of debt...
  • Page 93: Trademarks

    Safety and Legal Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2008 Brother Industries, Ltd. All rights reserved.
  • Page 94: Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 95 Print Odd Pages and Print Even Pages settings. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo properly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
  • Page 96: Printing Received Faxes

    Printing (continued) Difficulty Suggestions Printed pages are not stacked Make sure you are using the paper support flap. (See Loading paper and other neatly. print media on page 8.) ® Machine does not print from Adobe Try to reduce the print resolution. (See Printing for Windows or Printing and Illustrator.
  • Page 97: Sending Faxes

    For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 98: Copying Difficulties

    Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned on and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.
  • Page 99: Dial Tone Detection

    Troubleshooting and Routine Maintenance PhotoCapture Center™ Difficulties Difficulty Suggestions ® Removable Disk does not work Have you installed the Windows 2000 update? If not, do the following: correctly. 1) Unplug the USB cable. ® 2) Install the Windows 2000 update using one of the following methods. Install MFL-Pro Suite from the CD-ROM.
  • Page 100: Error And Maintenance Messages

    You can correct most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 101 Cannot Detect and the machine didn’t detect it. slowly until it clicks. If you are using non Brother ink the Replace the cartridge with a Brother original ink machine may not detect the ink cartridge. If the error message remains, contact cartridge.
  • Page 102 Error Message Cause Action The indicated ink cartridge is Order a new ink cartridge. You can continue Ink Low Black running out of ink. If a sending printing until the LCD shows Cannot Print. Ink Low Yellow machine has a color fax to send, (See Replacing the ink cartridges on page 100.) Ink Low Cyan your machine’s ‘handshake’...
  • Page 103 USB direct interface. (For more information, visit us at http://solutions.brother.com.) Wrong Paper Size Paper is not the correct size. Check that the machine’s Paper Size setting matches the size of paper in the tray. (See Paper...
  • Page 104: Transferring Your Faxes Or Fax Journal Report

    Transferring your faxes or Fax Transferring the Fax Journal report to another fax machine Journal report If you have not set up your Station ID, you cannot enter fax transfer mode. (See Enter If the LCD shows: personal information (station ID) in the Quick Clean Unable XX Setup Guide.) Init Unable XX...
  • Page 105: Printer Jam Or Paper Jam

    Troubleshooting and Routine Maintenance Document is jammed inside the ADF Printer jam or paper jam unit Take out the jammed paper depending on Take out any paper from the ADF that is where it is jammed in the machine. Open and not jammed.
  • Page 106 Open the Jam Clear Cover (1) at the Using both hands, use the plastic tabs back of the machine. Pull the jammed on both sides of the machine to lift the paper out of the machine. scanner cover (1) until it locks securely in the open position.
  • Page 107 Troubleshooting and Routine Maintenance Lift the scanner cover to release the Note lock (1). Gently push the scanner cover • If the paper is jammed under the print support down (2) and close the scanner head, unplug the machine from the power cover (3) using both hands.
  • Page 108: Routine Maintenance

    Your machine is equipped with an ink dot optimum performance and reliability when counter. The ink dot counter automatically used with genuine Brother Branded ink monitors the level of ink in each of the cartridges. Brother cannot guarantee this 4 cartridges. When the machine detects an...
  • Page 109 Troubleshooting and Routine Maintenance Open the ink cartridge cover. Turn the green knob on the protective If one or more ink cartridges are empty, yellow cap clockwise until it clicks to for example Black, the LCD shows release the vacuum seal, then remove Cannot Print and the cap (1).
  • Page 110 Gently push the ink cartridge until it CAUTION clicks, and then close the ink cartridge cover. DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.
  • Page 111: Cleaning The Outside Of The Machine

    Troubleshooting and Routine Maintenance Cleaning the outside of the Wipe the inside and outside of the paper tray with a soft cloth to remove dust. machine CAUTION Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
  • Page 112: Cleaning The Scanner Glass

    Cleaning the scanner glass Cleaning the machine printer platen Lift the document cover (1). Clean the scanner glass (2) and the white WARNING plastic (3) with a soft lint-free cloth moistened with a non-flammable glass Be sure to unplug the machine from the cleaner.
  • Page 113: Cleaning The Paper Pick-Up Roller

    Note If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand Replacement cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved call your Brother dealer.
  • Page 114: Checking The Print Quality

    Do one of the following: procedures at least five times for the new ink cartridge. If ink is still missing, If all lines are clear and visible, call your Brother dealer. press 1 to choose Yes, and go to step i. CAUTION If you can see missing short lines as shown below, press 2 to choose No.
  • Page 115: Checking The Print Alignment

    Troubleshooting and Routine Maintenance Checking the print alignment Checking the ink volume You may need to adjust the print alignment You can check the ink that is left in the after transporting the machine, if your printed cartridge. text becomes blurred or images become Press Menu, 7, 3.
  • Page 116: Packing And Shipping The Machine

    Packing and shipping CAUTION the machine Make sure that the plastic tabs on both sides of the green protective part (1) have When you transport the machine, use the securely clicked into place (2). packing materials that came with your machine.
  • Page 117 Troubleshooting and Routine Maintenance Lift the scanner cover (1) to release the Pack the printed materials in the original lock. Gently push the scanner cover carton as shown below. Do not pack the support down (2) and close the scanner used ink cartridges in the carton.
  • Page 118: Menu And Features

    Menu and Features On-screen Menu keys programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer.
  • Page 119 Menu and Features To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0 for Initial Setup. You can scroll more quickly through each menu level by pressing a or b for the direction you want.
  • Page 120: Menu Table

    2 Mins* 5 Mins — Sets the type of paper in 2.Paper Type Plain Paper* the paper tray. Inkjet Paper Brother BP71 Other Glossy Transparency — Sets the size of the paper in 3.Paper Size the paper tray. 10x15cm Letter Legal The factory settings are shown in Bold with an asterisk.
  • Page 121 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 1.General Setup Adjusts the ring volume. 4.Volume 1.Ring (Continued) Med* High Adjusts the volume level of 2.Beeper the beeper. Low* High Adjusts the speaker 3.Speaker volume. Med* High 5.P.Save Setting — Customizes the Fax Receive:On* Power Save key not to...
  • Page 122 Main Menu Submenu Menu Selections Options Descriptions Page Receives fax messages 2.Fax 1.Setup Receive 3.Fax Detect without pressing Start. (Continued) (In Fax mode only) On* (l51, #51) Allows you to answer all 4.Remote Codes (Continued) calls at an extension or external telephone and use codes to turn the machine on or off.
  • Page 123 Choose the print quality. Normal Photo* — Choose the paper and 2.Paper Type Plain Paper paper type. Inkjet Paper Brother BP71 Other Glossy* — Choose the paper size. 3.Paper Size 10x15cm* 13x18cm Letter The factory settings are shown in Bold with an asterisk.
  • Page 124 Main Menu Submenu Menu Selections Options Descriptions Page — Choose the print size. 4.PhotoCapture 4.Print Size 8 x 10cm (Appears when A4 or Letter (Continued) 9 x 13cm is chosen in the Paper Size menu.) 10 x 15cm 13 x 18cm 15 x 20cm Max.
  • Page 125 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 5.Print Reports 1.XMIT Verify — — Prints a Transmission Verification Report for your last transmission. — — Prints the Help List so you 2.Help List can see at-a-glance how to quickly program your machine.
  • Page 126: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most number keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters. By pressing the relevant number key repeatedly, you can access the character you want.
  • Page 127: D Specifications

    Piezo with 94 × 3 nozzles Color: Memory Capacity 32 MB LCD (liquid crystal display) 20 characters × 1line Power Source AC 220 to 240V 50/60Hz Power Consumption (MFC-250C) Power Save Average 1.1 W Mode: Sleep Mode: Average 3 W Standby: Average 4.5 W...
  • Page 128 450 mm (MFC-290C) 375 mm 180 mm 390 mm 370 mm 460 mm 410 mm Weight 7 kg (MFC-250C) 7.8 kg (MFC-290C) Noise Operating: 50 dB or less Temperature Operating: 10 - 35° C Best Print Quality: 20 - 33° C...
  • Page 129: Print Media

    Specifications Print media Paper Input Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper transparencies and envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo card, Index card and Post card Width: 98 mm - 215.9 mm Length: 148 mm - 355.6 mm For more details, see Paper weight, thickness and...
  • Page 130: Fax

    Compatibility ITU-T Super Group 3 Coding System MH/MR/MMR/JPEG Modem Speed Automatic Fallback 14,400 bps Document Size ADF Width: (MFC-290C) 148 mm to 216 mm ADF Length: (MFC-290C) 148 mm to 355.6 mm Scanner Glass Width: Max. 216 mm Scanner Glass Height: Max. 297 mm Scanning Width 208 mm Printing Width...
  • Page 131 Monochrome only ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications...
  • Page 132: Copy

    Resolution (Monochrome) Scans up to 1200×1200 dpi Prints up to 1200×1200 dpi (Color) Scans up to 600×1200 dpi Prints up to 600×1200 dpi Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.
  • Page 133: Photocapture Center

    Specifications PhotoCapture Center™ Note The MFC-250C only supports USB Flash memory drives. ® Available Media Memory Stick Memory Stick Pro™ Memory Stick Duo™ with adapter Memory Stick Micro (M2) with adapter SDHC miniSD™ with adapter microSD with adapter xD-Picture Card™...
  • Page 134: Pictbridge

    PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001 Visit http://www.cipa.jp/pictbridge for more information Interface PictBridge (USB) Port...
  • Page 135: Scanner

    XP Professional, and Windows XP Professional x64 Edition. ® ® Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows XP and Windows Vista (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility)
  • Page 136: Printer

    204 mm (210 mm) (A4 size) Borderless Letter, A4, A6, Photo Card, Index Card, Post Card For the latest driver updates, visit http://solutions.brother.com. Based on Brother standard pattern. A4 size in draft mode. When you set the Borderless feature to On.
  • Page 137: Interfaces

    Specifications Interfaces A USB 2.0 interface cable that is no longer than 2.0 m. Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface.
  • Page 138: Computer Requirements

    Microsoft Internet Explorer 5.5 or greater. For the latest driver updates, visit http://solutions.brother.com/. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to All trademarks, brand and product names are 19200 x 19200 dpi. property of their respective companies.
  • Page 139: Consumable Items

    For more information about the replacement consumables, visit us at http://www.brother.com/pageyield. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...
  • Page 140: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Coding method The document can be placed in the ADF Method of coding the information and scanned one page at a time contained in the document.
  • Page 141 Glossary F/T Ring Time Journal Period The length of time that the Brother The pre-programmed time period machine rings (when the Receive Mode between automatically printed Fax setting is Fax/Tel) to notify you to pick up Journal Reports. You can print the Fax a voice call that it answered.
  • Page 142 PhotoCapture Center™ Scan to Media Allows you to print digital photos from your You can scan a monochrome or color digital camera at high resolution for photo document into a memory card or USB quality printing. Flash memory drive. Monochrome images will be in TIFF or PDF file format and color PictBridge images may be in PDF or JPEG file...
  • Page 143 Glossary Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine. Transmission Verification Report A listing for each fax sent, that shows its date, time and number. User Settings A printed report that shows the current settings of the machine.
  • Page 144: Index

    Index Copy Options key (copying) paper size ..........56 paper type ..........56 ADF (automatic document feeder) ..17 Cordless telephone ......... 43 Answering machine (TAD) .......41 Custom telephone features on a connecting ..........41 ® ® single line ..........89 Apple Macintosh See Software User's Guide on the...
  • Page 145 Fax codes Help changing ..........43 LCD messages ........110 Remote Activation Code ....37 using menu keys ......110 Remote Deactivation Code .... 42 Menu Table ........ 110 Fax Detect ..........37 Hook key, using ......... 6 Fax, from PC See Software User's Guide on the CD-ROM.
  • Page 146 Out of Memory message ..... 32 Quick Dial Broadcasting ........29 using Groups ........29 Group dial Packing the machine ......108 changing ..........45 Paper ..........13 setting up Groups for Broadcasting ... 46 capacity ..........16 Search ..........44 document size ........28 Speed Dial loading ............8 changing ..........
  • Page 147 Scanner glass Volume, setting cleaning ..........104 beeper ..........21 using .............17 ring ............21 Scanning speaker .......... 21 See Software User's Guide on the CD-ROM........... Shipping the machine ......108 ® Sleep Mode ..........22 Windows Speed Dial See Software User's Guide on the changing ..........45 CD-ROM.
  • Page 148 Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchsed in their own countries.

This manual is also suitable for:

Mfc-290c

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