Brother VERSION 0 MFC-290C User Manual
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Brother VERSION 0 MFC-290C User Manual

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USER'S GUIDE
MFC-250C
MFC-290C
Version 0
ARL/ASA/NZ

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Summary of Contents for Brother VERSION 0 MFC-290C

  • Page 1 USER’S GUIDE MFC-250C MFC-290C Version 0 ARL/ASA/NZ...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Approval Information

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

  • Page 4: Table Of Contents

    Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the Software User’s Guide ..............3 Viewing Documentation...................3 ® Accessing Brother Support (For Windows ) ............5 MFC-290C Control panel overview................6 Loading paper and documents Loading paper and other print media..............8 Loading envelopes and post cards ..............10...
  • Page 5 Section II Fax Sending a Fax Entering Fax mode ....................26 Faxing from the ADF (MFC-290C only) ............26 Faxing from the scanner glass ..............26 Faxing Letter size documents from the scanner glass ........27 Colour fax transmission .................27 Cancelling a fax in progress ................27 Broadcasting (Monochrome only)................27 Cancelling a Broadcast in progress ...............28 Additional sending operations................28...
  • Page 6 Telephone and External devices Voice Operations ....................36 Tone or pulse (Not Available for New Zealand)..........36 Fax/Tel mode ....................36 Telephone Service for Australia................36 ® ® ® Telstra FaxStream Duet (Distinctive Ring) ..........36 Caller ID......................38 How Does the Caller ID Work?..............39 The Caller ID is Stored in Your Machine Memory .........39 Viewing Caller ID List ..................39 Telephone Service for New Zealand ..............40 FaxAbility .......................40...
  • Page 7 Section III Copy Making copies How to copy ......................54 Entering Copy mode..................54 Making a single copy ..................54 Making multiple copies ..................54 Stop copying....................54 Copy options......................55 Changing copy speed and quality ..............56 Enlarging or reducing the image copied ............56 Making N in 1 copies or a poster (Page Layout) ...........57 Sorting copies using the ADF (Monochrome only) (MFC-290C only) ...59 Adjusting Brightness and Contrast ..............59 Paper options ....................60...
  • Page 8 Printing photos from a camera Printing photos directly from a PictBridge camera..........72 PictBridge requirements ................72 Setting your digital camera ................72 Printing Images....................73 DPOF printing ....................73 Printing photos directly from a digital camera (without PictBridge)......74 Printing Images....................74 Understanding the Error Messages ..............75 Section V Software Software features Section VI Appendixes...
  • Page 9 Troubleshooting and Routine Maintenance Troubleshooting ....................95 If you are having difficulty with your machine ..........95 Dial Tone detection..................100 Telephone line interference .................100 Error and maintenance messages..............101 Transferring your faxes or Fax Journal report ..........105 Document jam (MFC-290C only)..............105 Printer jam or paper jam ................106 Routine maintenance..................109 Replacing the ink cartridges ................109...
  • Page 10 viii...
  • Page 11 Section I General General Information Loading paper and documents General setup Security features...

  • Page 12: General Information

    Warnings tell you what to do to documentation prevent possible personal injury. Cautions specify procedures you Thank you for buying a Brother machine! must follow or avoid to prevent Reading the documentation will help you possible minor or severe injuries.

  • Page 13: Accessing The Software User's Guide

    Click the documentation you want to read. Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive. HTML documents: Software User’s Guide in HTML format. If the model name screen appears, click This format is recommended for your model name.
  • Page 14 There are several ways you can scan documents. You can find the instructions as ® Turn on your Macintosh . Insert the follows: Brother CD-ROM into your CD-ROM Software User’s Guide drive. The following window will appear. Scanning ® (For Windows 2000 Professional/ ®...

  • Page 15: Accessing Brother Support (For Windows ® )

    To access our web site (http://www.brother.com), click Brother Home Page. For the latest news and product support information (http://solutions.brother.com), click Brother Solutions Center. To visit our web site for original Brother supplies (http://www.brother.com/original/), click Supplies Information. To access the Brother CreativeCenter (http://www.brother.com/creativecenter/)

  • Page 16: Mfc-290C Control Panel Overview

    Chapter 1 MFC-290C Control panel overview The MFC-250C and MFC-290C have the same control panel keys. 12/10 11:53 12/10 11:53 Note Most of the illustrations in this User’s Guide show the MFC-290C. 1 Fax and telephone keys: 3 Mode keys: Redial/Pause Redials one of the last number called.
  • Page 17 General Information 12/10 11:53 12/10 11:53 Volume keys Mono Start Lets you start sending faxes or making When the machine is idle, you can press copies in monochrome. Also lets you start a these keys to adjust the ring volume. scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter software).

  • Page 18: Loading Paper And Documents

    Loading paper and documents Loading paper and With both hands, gently press and slide the paper side guides (1) and then the other print media paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper If the paper support flap is open, close it, length guide (2) line up with the mark for...
  • Page 19 Loading paper and documents Fan the stack of paper well to avoid Gently adjust the paper side guides (1) paper jams and misfeeds. to the paper with both hands. Make sure the paper side guides touch the sides of the paper. Note Always make sure the paper is not curled.

  • Page 20: Loading Envelopes And Post Cards

    Chapter 2 While holding the paper tray in place, CAUTION pull out the paper support (1) until it clicks and then unfold the paper support DO NOT use any of the following types of flap (2). envelopes, as they will cause paper feed problems: •...

  • Page 21: Removing Small Printouts From The Machine

    Loading paper and documents Put envelopes or post cards into the If you have problems when printing on paper tray with the address side down envelopes, try the following suggestions: and the leading edge in first as shown in Make sure the flap is either to the side of the illustration.

  • Page 22: Printable Area

    Chapter 2 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on. ®...

  • Page 23: Acceptable Paper And Other Print Media

    To get the best print quality, we suggest using Brother paper. (See table below.) The print quality can be affected by the type If Brother paper is not available in your of paper you are using in the machine. country, we recommend testing various To get the best print quality for the settings papers before purchasing large quantities.

  • Page 24: Handling And Using Print Media

    Chapter 2 Handling and using print Paper capacity of the paper tray media Up to 50 sheets of 80 gsm or 20 lb A4 paper. Transparencies and photo paper must be Store paper in its original packaging, and picked up from the paper tray one page at keep it sealed.

  • Page 25: Choosing The Right Print Media

    Loading paper and documents Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture 215.9 × 279.4 mm (8 1/2 × 11 in.) Yes Cut Sheet Letter 210 × 297 mm (8.3 × 11.7 in.) 215.9 ×...
  • Page 26 PostCard Up to 0.25 mm Up to 200 gsm Envelopes Up to 0.52 mm 75 to 95 gsm Transparencies – – Up to 100 sheets of 80 gsm paper. BP71 (260 gsm) paper is especially designed for Brother inkjet machines.

  • Page 27: Loading Documents

    Loading paper and documents Loading documents Make sure documents with ink or liquid correction fluid are completely dry. You can send a fax, make copies, and scan Unfold the ADF Document Output from the ADF (automatic document feeder) Support Flap (1). and from the scanner glass.

  • Page 28: Scannable Area

    Chapter 2 Scannable area How to load documents Note The scannable area depends on the settings in the application you are using. The figures To use the scanner glass, the ADF must below show the areas you cannot scan on be empty.

  • Page 29: General Setup

    Fax mode. If you choose Off, the Press Menu, 1, 2. machine stays in the mode you used last by default. Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. Press OK. Press Stop/Exit. Press Menu, 1, 1.

  • Page 30: Volume Settings

    Chapter 3 Volume Settings Beeper Volume When the beeper is on, the machine will beep Ring Volume when you press a key, make a mistake or after you send or receive a fax. You can choose a range of ring volume You can choose a range of volume levels, levels, from High to Off.

  • Page 31: Setting Daylight Savings Time

    General setup Setting Daylight Sleep Mode Savings Time You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes You can set the machine to change for into sleep mode. The timer will restart if any daylight savings time.

  • Page 32: Security Features

    Press Stop/Exit. Note If you forget the TX Lock password, Changing the password please call your Brother dealer for service. Press Menu, 2, 0, 1. Press a or b to choose Set Password. Press OK. Enter a 4-digit number for the current password.

  • Page 33: Turning Tx Lock On/Off

    Security features Turning TX Lock on/off Turning TX Lock on Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode.
  • Page 34 Chapter 4...
  • Page 35 Section II Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers Printing Reports...

  • Page 36: Sending A Fax

    Sending a Fax Entering Fax mode Make sure you are in Fax mode Load your document face down on the To enter fax mode, press (Fax), and scanner glass. the key will glow green. Enter the fax number using the dial pad, Faxing from the ADF Speed Dial or Search.

  • Page 37: Faxing Letter Size Documents From The Scanner Glass

    Sending a Fax Broadcasting Faxing Letter size documents from the scanner glass (Monochrome only) When documents are Letter size, you need to Broadcasting is when the same fax message set scan size to Letter. If you do not, the side is automatically sent to more than one fax portion of the faxes will be missing.

  • Page 38: Cancelling A Broadcast In Progress

    Chapter 5 Additional sending Cancelling a Broadcast in progress operations Press Menu, 2, 4. Sending faxes using multiple The LCD will show the fax number being settings dialled. #001 XXXX When you send a fax you can choose any Press OK. combination of these settings: resolution, The LCD will show the job number: contrast, scan size, overseas mode and real...

  • Page 39: Contrast

    Sending a Fax Contrast To change the default fax resolution If your document is very light or very dark, you Make sure you are in Fax mode may want to change the contrast. For most documents the default setting Auto can be Press Menu, 2, 2, 2.

  • Page 40: Dual Access (Monochrome Only)

    Chapter 5 Dual access Sending in real time for all faxes (Monochrome only) Make sure you are in Fax mode You can dial a number and start scanning the Press Menu, 2, 2, 3. fax into memory—even when the machine is sending from memory, receiving faxes or 3.Real Time TX printing PC data.

  • Page 41: Overseas Mode

    Sending a Fax Overseas Mode Sending a fax manually If you are having difficulty sending a fax Manual transmission lets you hear the overseas due to possible interference on the dialling, ringing and fax-receiving tones while telephone line, we recommend that you turn sending a fax.

  • Page 42: Receiving A Fax

    Receiving a Fax Receive modes Choosing the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode. For more detailed information on the receive modes see Using receive modes on page 33 and Receive mode settings on page 34.

  • Page 43: Using Receive Modes

    Receiving a Fax Using receive modes External TAD External TAD mode lets an external Some receive modes answer automatically answering device manage your incoming (Fax Only and Fax/Tel). You may want to calls. Incoming calls will be dealt with in one change the ring delay before using these of the following ways: modes.

  • Page 44: Receive Mode Settings

    Chapter 6 Receive mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay sets the number of times the sound. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.

  • Page 45: Fax Detect

    Receiving a Fax Additional receiving Fax Detect operations If Fax Detect is On: Printing a reduced incoming Fax Detect is turned On as default. The machine receives a fax call automatically, even if you answer the call. When you see Receiving on the LCD or If you choose On, the machine automatically when you hear ‘chirps’...

  • Page 46: Telephone And External Devices

    Telephone and External devices Voice Operations Telephone Service for Australia Voice calls can be made either with an extension or external telephone, by dialling ® ® ® manually, or by using Speed Dial numbers. Telstra FaxStream Duet (Distinctive Ring) Tone or pulse (Not Available for New Zealand) ®...
  • Page 47 Telephone and External devices ® ® ® What is the Advantage of using How does Telstra FaxStream Duet ® ® ® Telstra FaxStream Duet Function? Work? Incoming calls to the voice number, will have ® ® ® Using Telstra FaxStream Duet is the the standard ring pattern of long, long tone,...

  • Page 48: Caller Id

    Chapter 7 Caller ID Registering the Distinctive Ring pattern Caller ID is a telephone service that allows Very Important! the subscriber to see a display of the caller’s After you have set the Distinctive Ring feature phone number or name as the telephone to on, the receive mode is set to Manual rings.

  • Page 49: How Does The Caller Id Work

    Telephone and External devices How Does the Caller ID Work? Viewing Caller ID List Press Menu, 2, 0, 4. The Caller ID Appears on the Display When Your Telephone Rings 0.Miscellaneous As your telephone rings, the display shows 4.Caller ID you the caller’s phone number or name if the name has stored in the Speed-Dial.

  • Page 50: Telephone Service For New Zealand

    Chapter 7 Telephone Service for How Does FaxAbility Work? New Zealand Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, FaxAbility long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine.

  • Page 51: Caller Id

    Telephone and External devices How to Turn FaxAbility OFF or ON Advantages of Caller ID The FaxAbility function is designed to For Business accommodate the FaxAbility service provided All businesses profit from a quicker response by Telecom. To change the setting, repeat to customer calls.

  • Page 52: Telephone Service For Some Countries

    Chapter 7 Telephone Service for Press a or b to choose Display#. Press OK. Some Countries The Caller ID of the last call will appear on the display. If no ID is stored, the beeper will sound and No Caller ID Distinctive Ring (For will appear on the display.

  • Page 53: Caller Id (For Singapore And Hong Kong)

    Telephone and External devices Caller ID (For Singapore and Registering the Distinctive Ring pattern Hong Kong) Very Important! The Caller ID feature of this machine lets you After you have set the Distinctive Ring feature use the Caller ID subscriber service offered to on, the receive mode is set to Manual by many local phone companies.

  • Page 54: Viewing Caller Id List

    Chapter 7 Connecting an external Viewing Caller ID List TAD (telephone Your machine stores information for the last thirty calls in the Caller ID list. You can view answering device) or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call.

  • Page 55: Connections

    Record the outgoing message on your external TAD. Brother does not recommend the use of a PABX line. PABX limitations in general can Set the TAD to answer calls. cause some functions of the fax machine not to work correctly.

  • Page 56: External And Extension Telephones

    Chapter 7 External and extension If you answer a call and no one is on the line: telephones You should assume that you're receiving a manual fax. Connecting an external or Press l 5 1 (l 9 1 for New Zealand) and wait extension telephone for the chirp or until the LCD shows Receiving, and then hang up.

  • Page 57: Changing The Remote Codes

    Telephone and External devices Remote Deactivation Code If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T (double) ring after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing # 5 1 (# 9 1 for New Zealand) (make sure you press this between the rings).

  • Page 58: Dialling And Storing Numbers

    Dialling and storing numbers How to Dial Search You can search for names you have stored in Manual dialling the Speed Dial memory. Press (Speed Dial). Press all of the digits of the fax or telephone number. Press a or b to choose Search. Press OK.

  • Page 59: Storing Numbers

    Dialling and storing numbers Storing numbers Do one of the following: Enter the name (up to 16 characters) using the dial pad. You can set up your machine to do the following types of easy dialling: Speed Dial Press OK. (To help you enter letters, and Groups for broadcasting faxes.

  • Page 60: Setting Up Groups For Broadcasting

    Chapter 8 Setting up groups for Note broadcasting You can easily print a list of all your Speed Dial numbers. Numbers that are Groups, which can be stored in a Speed Dial part of a group will be marked in the location, allow you to send the same fax GROUP column.

  • Page 61: Printing Reports

    Printing Reports Fax reports Fax Journal (activity report) You can set the machine to print a journal at You need to set up the Transmission specific intervals (every 50 faxes, 6, 12 or Verification Report and Journal Period using 24 hours, 2 or 7 days). If you set the interval the Menu key.

  • Page 62: Reports

    Chapter 9 Reports The following reports are available: 1.XMIT Verify Prints a Transmission Verification Report for your last transmission. 2.Help List A help list showing how to program your machine. 3.Quick Dial Lists names and numbers stored in the Speed Dial memory, in numerical order. 4.Fax Journal Lists information about the last incoming and outgoing faxes.

  • Page 63: Section Iii Copy

    Section III Copy Making copies...

  • Page 64: Making Copies

    Making copies How to copy Making multiple copies You can make up to 99 copies in one print Entering Copy mode run. Make sure you are in Copy mode Press (Copy) to enter Copy mode. The default setting is Fax. You can change the Load your document.

  • Page 65: Copy Options

    Fax mode. Paper Type Plain Paper For more information see Mode Timer on page 19. Inkjet Paper Brother BP71 Note Other Glossy You can save some of the copy settings Transparency you use most often by setting them as default.

  • Page 66: Changing Copy Speed And Quality

    Chapter 10 Changing copy speed and To change the default setting, follow the instructions below: quality Press Menu, 3, 1. You can choose from a range of quality 1.Quality settings. The default setting is Normal. To temporarily change the quality setting, Press a or b to choose Fast, Normal or Best quality.

  • Page 67: Making N In 1 Copies Or A Poster

    Making copies Making N in 1 copies or a To enlarge or reduce the next copy follow the instruction below: poster (Page Layout) Make sure you are in Copy mode The N in 1 copy feature can help you save paper by letting you copy two or four pages Load your document.
  • Page 68 Chapter 10 Press Mono Start to scan the Place your document face down in the document. You can also press direction shown below: Colour Start if you are using Poster 2 in 1 (P) layout. If you placed the document in the ADF (MFC-290C) or are making a poster, the machine scans the pages and starts 2 in 1 (L)

  • Page 69: Sorting Copies Using The Adf (Monochrome Only) (Mfc-290C Only)

    Making copies Sorting copies using the ADF Adjusting Brightness and (Monochrome only) Contrast (MFC-290C only) Brightness You can sort multiple copies. Pages will be sorted in the order 3 2 1, 3 2 1, 3 2 1, and so To temporarily change the brightness setting, follow the instructions below: Make sure you are in Copy mode Make sure you are in Copy mode...

  • Page 70: Paper Options

    Letter, Legal, A4, A5 or 10(W) x 15(H)cm. Press a or b to choose the type of paper Press OK. you are using Plain Paper, Inkjet Paper, Brother BP71, Press Mono Start or Colour Start. Other Glossy or Transparency. Press OK. Note Press Mono Start or Colour Start.

  • Page 71: Section Iv Direct Photo Printing

    Section IV Direct Photo Printing Printing photos from a memory card or USB Flash memory drive Printing photos from a camera...

  • Page 72: Printing Photos From A Memory Card Or Usb Flash Memory Drive

    Using a memory card or USB Note Flash memory drive The MFC-250C only supports USB Flash memory drives. Your Brother machine has media drives (slots) for use with the following, popular digital camera media: Memory Stick™, PhotoCapture Center™ Memory Stick PRO™, SD, SDHC, xD-Picture Operations Card™...

  • Page 73: Memory Cards (Mfc-290C Only) Or A Usb Flash Memory Drive Folder Structure

    Printing photos from a memory card or USB Flash memory drive Memory cards (MFC-290C Please be aware of the following: only) or a USB Flash memory When printing Print Index or Print Images, the PhotoCapture drive folder structure Center™ will print all valid images, even if one or more images have been corrupted.

  • Page 74: Getting Started

    Chapter 11 Getting started The Photo Capture key indications Firmly put a memory card or USB Flash memory drive into the correct slot. Photo Capture light is on, the memory card or USB Flash memory drive is correctly inserted. 2 3 4 Photo Capture light is off, the memory 1 USB Flash memory drive card or USB Flash memory drive is not...

  • Page 75: How To Print From A Memory Card Or Usb Flash Memory Drive

    Printing photos from a memory card or USB Flash memory drive How to print from a Print Index (Thumbnails) memory card or USB The PhotoCapture Center™ assigns Flash memory drive numbers for images (such as NO.1, NO.2, NO.3, and so on). Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print.

  • Page 76: Printing Photos

    Press a or b to choose the type of paper Note you are using, Plain Paper, • Multiple numbers can be entered by using Inkjet Paper, Brother BP71 or the OK key to separate numbers. For Other Glossy. example 1, OK, 3, OK, 6 would print Press OK.

  • Page 77: Dpof Printing

    Max. Size DPOF Print:Yes. Press OK. Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. DPOF printing Press a or b to choose the paper size you are using, Letter, A4, 10x15cm or DPOF stands for Digital Print Order Format.

  • Page 78: Photocapture Center™ Print Settings

    Paper Type Press a or b to make a lighter or darker Press Menu, 4, 2. print. Press OK. Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71 or Press Stop/Exit. Other Glossy. Press OK. Contrast Press Stop/Exit.

  • Page 79: Cropping

    Printing photos from a memory card or USB Flash memory drive Cropping Date Print If your photo is too long or wide to fit the You can print the date if it is already in the available space on your chosen layout, part data on your photo.

  • Page 80: Scan To A Memory Card Or Usb Flash Memory Drive

    Chapter 11 Scan to a memory card Press a or b to choose Scan to Media, do one of the or USB Flash memory following: drive To change the quality press OK and go to step e. You can scan monochrome and colour To start scanning press Mono Start documents onto a memory card or USB Flash or Colour Start.

  • Page 81: Changing The Monochrome File Format

    USB Flash memory drive that is not supported has been connected to the USB direct interface. (For more information, visit us at http://solutions.brother.com.) This message will also appear if you connect a broken device to the USB direct interface.

  • Page 82: Printing Photos From A Camera

    Paper Type Plain Paper, Glossy Paper, Inkjet Paper, Printer Settings (Default setting) Your Brother machine supports the Layout Borderless: On, PictBridge standard, allowing you to connect Borderless: Off, to and print photos directly from any Printer Settings (Default PictBridge compatible digital camera.

  • Page 83: Printing Images

    Printing photos from a camera Printing Images DPOF printing DPOF stands for Digital Print Order Format. Note Major digital camera manufacturers (Canon Remove any memory cards or USB Flash Inc., Eastman Kodak Company, FUJIFILM memory drive from the machine before Corporation, Panasonic Corporation and connecting a digital camera.

  • Page 84: Printing Photos Directly From A Digital Camera (Without Pictbridge)

    Chapter 12 Printing photos Printing Images directly from a digital Note camera (without Remove any memory cards or USB Flash PictBridge) memory drive from the machine before connecting a digital camera. If your camera supports the USB Mass Make sure that your camera is turned Storage standard, you can connect your off.

  • Page 85: Understanding The Error Messages

    Printing photos from a camera Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.
  • Page 86 Chapter 12...

  • Page 87: Section V Software

    Section V Software Software features...

  • Page 88: Software Features

    How to read the HTML User’s Guide ® Make sure your Macintosh is turned This is a quick reference to use the HTML on. Insert the Brother CD-ROM into your User’s Guide. CD-ROM drive. ® For Windows Double-click the Documentation icon.
  • Page 89 Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 90: Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°...

  • Page 91: To Use The Machine Safely

    Safety and Legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
  • Page 92 DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury.
  • Page 93 Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover.
  • Page 94 If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service. If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the electrical socket.

  • Page 95: Important-For Your Safety

    Safety and Legal When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: 1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool.

  • Page 96: Important Information For Australia

    Important Information for Australia Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall socket before cleaning the outside of the machine and the scanner glass.

  • Page 97: Important Information For New Zealand

    Safety and Legal 16 Unplug this product from the electrical socket and refer servicing to Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed.
  • Page 98 12 All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other party.
  • Page 99 Safety and Legal 23 This unit will only work in conjunction with a tone signalling (DTMF) telephone, but some telephones are not compatible. Since noise or speech from the telephone can upset dialling from this unit, errors may result if the devices are used together in other than quiet conditions. 24 Where it is necessary to dial prefix digits, such as a Caller Display override code (“0196 ”...

  • Page 100: Important Information For Some Countries

    Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.
  • Page 101 This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties...

  • Page 102: Radio Interference

    The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR guidelines for energy efficiency.

  • Page 103: Legal Limitations For Copying

    Safety and Legal Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list.We suggest you check with relevant legal authorities if in doubt about a particular item or document.

  • Page 104: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2008 Brother Industries, Ltd. All rights reserved. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.

  • Page 105: Troubleshooting And Routine Maintenance Troubleshooting

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 106 Print Odd Pages and Print Even Pages settings. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo properly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 107: Printing Received Faxes

    Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Printed pages are not stacked Make sure you are using the paper support flap. (See Loading paper and other neatly. print media on page 8.) Machine does not print from ® Try to reduce the print resolution. (See Printing for Windows or Printing and ®...

  • Page 108: Sending Faxes

    For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 109 Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned on and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.

  • Page 110: Dial Tone Detection

    PhotoCapture Center™ Difficulties Difficulty Suggestions Removable Disk does not work ® Have you installed the Windows 2000 update? If not, do the following: correctly. 1) Unplug the USB cable. ® 2) Install the Windows 2000 update using one of the following methods. Install MFL-Pro Suite from the CD-ROM.

  • Page 111: Error And Maintenance Messages

    You can correct most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 112 Cannot Detect and the machine didn’t detect it. slowly until it clicks. If you are using non Brother ink the Replace the cartridge with a Brother original ink machine may not detect the ink cartridge. If the error message remains, contact cartridge.
  • Page 113 Troubleshooting and Routine Maintenance Error Message Cause Action The indicated ink cartridge is Order a new ink cartridge. You can continue Ink Low Black running out of ink. If a sending printing until the LCD shows Cannot Print. Ink Low Yellow machine has a colour fax to send, (See Replacing the ink cartridges on page 109.) Ink Low Cyan...
  • Page 114 USB USB Device. direct interface. (For more information, visit us at http://solutions.brother.com.) Wrong Paper Size Paper is not the correct size. Check that the machine’s Paper Size setting matches the size of paper in the tray. (See Paper...

  • Page 115: Transferring Your Faxes Or Fax Journal Report

    Troubleshooting and Routine Maintenance Transferring your faxes or Fax Transferring the Fax Journal report to another fax machine Journal report If you have not set up your Station ID, you cannot enter fax transfer mode. (See Enter If the LCD shows: personal information (station ID) in the Quick Clean Unable XX Setup Guide.)

  • Page 116: Printer Jam Or Paper Jam

    Printer jam or paper jam Document is jammed inside the ADF unit Take out the jammed paper depending on Take out any paper from the ADF that is where it is jammed in the machine. Open and not jammed. close the scanner cover to clear the error. Lift the document cover.
  • Page 117 Troubleshooting and Routine Maintenance Open the Jam Clear Cover (1) at the Using both hands, use the plastic tabs back of the machine. Pull the jammed on both sides of the machine to lift the paper out of the machine. scanner cover (1) until it locks securely in the open position.
  • Page 118 Lift the scanner cover to release the Note lock (1). Gently push the scanner cover • If the paper is jammed under the print support down (2) and close the scanner head, unplug the machine from the power cover (3) using both hands. source, and then move the print head to take out the paper.

  • Page 119: Routine Maintenance

    Your machine is equipped with an ink dot optimum performance and reliability when counter. The ink dot counter automatically used with genuine Brother Branded ink monitors the level of ink in each of the cartridges. Brother cannot guarantee this 4 cartridges. When the machine detects an...
  • Page 120 Open the ink cartridge cover. Turn the green knob on the protective If one or more ink cartridges have yellow cap clockwise until it clicks to reached the end of their life, for example release the vacuum seal, then remove Black, the LCD shows Cannot Print the cap (1).
  • Page 121 Troubleshooting and Routine Maintenance Gently push the ink cartridge until it CAUTION clicks, and then close the ink cartridge cover. DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.

  • Page 122: Cleaning The Outside Of The Machine

    Cleaning the outside of the Wipe the inside and outside of the paper tray with a soft cloth to remove dust. machine CAUTION Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.

  • Page 123: Cleaning The Scanner Glass

    Troubleshooting and Routine Maintenance Cleaning the scanner glass Cleaning the machine printer platen Lift the document cover (1). Clean the scanner glass (2) and the white WARNING plastic (3) with a soft lint-free cloth moistened with a non-flammable glass Be sure to unplug the machine from the cleaner.

  • Page 124: Cleaning The Paper Pick-Up Roller

    Note If you clean the print head at least five times and the print has not improved, try installing a new genuine Brother Branded replacement cartridge for each problem colour. Try cleaning the print head again up to five more times. If the print has not improved call your Brother dealer.

  • Page 125: Checking The Print Quality

    Do one of the following: procedures at least five times for the new ink cartridge. If ink is still missing, If all lines are clear and visible, call your Brother dealer. press 1 to choose Yes, and go to step i. CAUTION If you can see missing short lines as shown below, press 2 to choose No.

  • Page 126: Checking The Print Alignment

    Checking the print alignment Checking the ink volume You may need to adjust the print alignment You can check the ink that is left in the after transporting the machine, if your printed cartridge. text becomes blurred or images become Press Menu, 7, 3.

  • Page 127: Packing And Shipping The Machine

    Troubleshooting and Routine Maintenance Packing and shipping CAUTION the machine Make sure that the plastic tabs on both sides of the green protective part (1) have When you transport the machine, use the securely clicked into place (2). packing materials that came with your machine.
  • Page 128 Lift the scanner cover (1) to release the Pack the printed materials in the original lock. Gently push the scanner cover carton as shown below. Do not pack the support down (2) and close the scanner used ink cartridges in the carton. cover (3).

  • Page 129: Menu And Features

    Menu and Features On-screen Menu keys programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer.
  • Page 130 To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0 for Initial Setup. You can scroll more quickly through each menu level by pressing a or b for the direction you want.

  • Page 131: Menu Table

    2 Mins* 5 Mins — Sets the type of paper in 2.Paper Type Plain Paper* the paper tray. Inkjet Paper Brother BP71 Other Glossy Transparency — Sets the size of the paper in 3.Paper Size the paper tray. 10x15cm Letter Legal The factory settings are shown in Bold with an asterisk.
  • Page 132 Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the ring volume. 1.General Setup 4.Volume 1.Ring (Continued) Med* High Adjusts the volume level of 2.Beeper the beeper. Low* High Adjusts the speaker 3.Speaker volume. Med* High — Changes for Daylight 5.Daylight Savings Time manually.
  • Page 133 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page Receives fax messages 2.Fax 1.Setup Receive 3.Fax Detect without pressing Start. (Continued) (In Fax mode only) On* (l51, #51) Allows you to answer all 4.Remote Codes (Continued) calls at an extension or (l91, #91 for New external telephone and use Zealand)
  • Page 134 -nnonn+* -nonnn+ -onnnn+ 4.PhotoCapture 1.Print Quality — Choose the print quality. Normal Photo* — Choose the paper and 2.Paper Type Plain Paper paper type. Inkjet Paper Brother BP71 Other Glossy* The factory settings are shown in Bold with an asterisk.
  • Page 135 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page — Choose the paper size. 4.PhotoCapture 3.Paper Size 10x15cm* (Continued) 13x18cm Letter — Choose the print size. 4.Print Size 8 x 10cm (Appears when A4 or Letter 9 x 13cm is chosen in the Paper Size menu.) 10 x 15cm...
  • Page 136 Main Menu Submenu Menu Selections Options Descriptions Page 5.Print Reports 1.XMIT Verify — — Prints a Transmission Verification Report for your last transmission. — — Prints the Help List so you 2.Help List can see at-a-glance how to quickly program your machine.

  • Page 137: Entering Text

    Menu and Features Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most number keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.

  • Page 138: D Specifications

    Specifications General Printer Type Inkjet Piezo with 94 × 1 nozzle Print Method Mono: Piezo with 94 × 3 nozzles Colour: Memory Capacity 32 MB LCD (liquid crystal display) 16 characters × 1line Power Source AC 220 to 240V 50/60Hz Power Consumption (MFC-250C) Off:...
  • Page 139 Specifications Dimensions (MFC-250C) 365 mm 150 mm 390 mm 360 mm 450 mm (MFC-290C) 375 mm 180 mm 390 mm 370 mm 460 mm 410 mm Weight 7.2 kg (MFC-250C) 7.8 kg (MFC-290C) Noise Operating: m = 50 dB or less Temperature Operating: 10 - 35°...

  • Page 140: Print Media

    Print media Paper Input Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper transparencies and envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo card, Index card and Post card Width: 98 mm - 215.9 mm Length: 148 mm - 355.6 mm For more details, see Paper weight, thickness and...

  • Page 141: Fax

    Specifications Compatibility ITU-T Group 3 Coding System MH/MR/MMR/JPEG Modem Speed Automatic Fallback 14,400 bps Document Size ADF Width: (MFC-290C) 148 mm to 216 mm ADF Length: (MFC-290C) 148 mm to 355.6 mm Scanner Glass Width: Max. 216 mm Scanner Glass Height: Max. 297 mm Scanning Width 208 mm Printing Width...

  • Page 142: Automatic Redial

    Monochrome only ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications...

  • Page 143: Copy

    Resolution (Monochrome) Scans up to 1200×1200 dpi Prints up to 1200×1200 dpi (Colour) Scans up to 600×1200 dpi Prints up to 600×1200 dpi Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.

  • Page 144: Photocapture Center

    PhotoCapture Center™ Note The MFC-250C only supports USB Flash memory drives. Memory Stick™ Available Media Memory Stick PRO™ Memory Stick Duo™ with adapter Memory Stick Micro™ (M2 ™) with adapter SDHC miniSD™ with adapter microSD with adapter xD-Picture Card™ USB flash memory drive Resolution Up to 1200×2400 dpi File Extension...

  • Page 145: Pictbridge

    Specifications PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001 Visit http://www.cipa.jp/pictbridge for more information Interface PictBridge (USB) Port...

  • Page 146: Scanner

    XP Professional, and Windows XP Professional x64 Edition. ® ® Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows XP and Windows Vista (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility)

  • Page 147: Printer

    ® Edition/Windows Vista driver supporting Brother Native Compression mode ® Mac OS X 10.2.4 or greater: Brother Ink Driver Up to 1200 × 6000 dpi Resolution 1200 × 2400 dpi 1200 × 1200 dpi 600 × 1200 dpi 600 × 600 dpi 600 ×...

  • Page 148: Interfaces

    Interfaces A USB 2.0 interface cable that is no longer than 2.0 m. Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 149: Computer Requirements

    Internet Explorer 5.5 or greater. For the latest driver updates, visit http://solutions.brother.com/. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to All trademarks, brand and product names are 19200 x 19200 dpi. property of their respective companies.

  • Page 150: Consumable Items

    For more information about the replacement consumables, visit us at http://www.brother.com/pageyield. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...

  • Page 151: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Coding method The document can be placed in the ADF Method of coding the information and scanned one page at a time contained in the document.
  • Page 152 F/T Ring Time Innobella™ The length of time that the Brother Innobella™ is a range of genuine machine rings (when the Receive Mode consumables offered by Brother. For best setting is Fax/Tel) to notify you to pick up quality results Brother recommends a voice call that it answered.
  • Page 153 Glossary Photo resolution (Mono only) Ring Volume A resolution setting that uses varying Volume setting for the machine's ring. shades of grey for the best representation Scan to Media of photographs. You can scan a monochrome or colour PhotoCapture Center™ document into a memory card or USB Allows you to print digital photos from your Flash memory drive.
  • Page 154 Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine. Transmission Verification Report A listing for each fax sent, that shows its date, time and number. User Settings A printed report that shows the current settings of the machine.

  • Page 155: Index

    Index Copy Options key (copying) paper size ..........60 paper type ..........60 ADF (automatic document feeder) ..17 Cordless telephone ......... 46 Answering machine (TAD) .......44 Custom telephone features on a single connecting ..........45 ® ® line ............98 Apple Macintosh See Software User's Guide on the...
  • Page 156 Fax codes Help changing ..........47 LCD messages ........119 Remote Activation Code ....35 using menu keys ......119 Remote Deactivation Code .... 46 Menu Table ........119 Fax Detect ..........35 Hook key, using ......... 6 ® Fax Stream Duet ........36 Fax, from PC See Software User's Guide on the Ink cartridges...
  • Page 157 Printing on small paper ........11 photos ..........66 Out of Memory message ... 30 See Software User’s Guide on the CD-ROM..........Programming your machine ....119 Packing the machine ......117 Paper ..........13 capacity ..........16 Quick Dial document size ........26 access codes and credit card loading ............8 numbers ..........
  • Page 158 TX Lock turning on/off ........23 Scanner glass cleaning ..........113 using .............17 Volume, setting Scanning beeper ..........20 See Software User's Guide on the ring ............20 CD-ROM........... speaker ..........20 Serial Number how to find....See inside front cover Shipping the machine ......117 Sleep Mode ..........21 ®...
  • Page 159 Warranty & Repair - For details about warranty on your Brother Product, the details are listed on the following link: www.brother.com.au under Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC)
  • Page 160 Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchsed in their own countries.

This manual is also suitable for:

Mfc-290c

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