Troubleshooting - Quadra-Fire QFP 30 Operation & Maintenance Manual

Pilot won't light
• Is a gas shut-off valve turned on?
• Is the valve control knob turned to "PILOT"
(See Lighting Instructions, #7, Pg. 34).
• Is the valve control knob pushed in? (See Lighting
Instructions,)
• Was the igniter pressed repeatedly? (See Lighting
Instructions.)
Main Burners Will Not Start
• Has the pilot light gone out? (See Lighting Instruc-
tions,)
• Is the gas control valve turned to "PILOT" or "OFF" ?
(See Lighting Instructions).
• Is the ON/OFF switch in the "OFF" position? (Turn
to "ON")
• Is the remote control working correctly?
(See instruction manual for the remote control).
• Is the thermostat disconnected or set too low?
• If LP, is the tank empty?
Remote Control Does Not Turn Unit On / Off
• Has the pilot light gone out? (See Lighting Instructions.)
Is the gas control valve turned to "PILOT" or "OFF? (See
Lighting Instructions).
• Is the ON/OFF switch turned to "OFF"? (Turn the switch
to "OFF")
If the switch is on, unit will remain on.
• Is the remote too far away from the fireplace? (Use
remote closer to fireplace)
• Is the remote control receiver turned "OFF"?
(See instruction manual for the remote control).
• Are the remote control batteries dead?
(See instruction manual for the remote control).
Thermostat Does Not Work
• Has the pilot light gone out? (See Lighting Instruc-
tions.)
• Is the gas control valve turned to "PILOT" or "OFF" ?
(See Lighting Instructions).
• Is the thermostat set too low? (See Thermostat
Operation.)
• Is the On/OFF switch turned to "OFF? (Set the switch
to "ON")
If switch is on, unit will remain on. (The switch overrides
the thermostat.)
Fireplace Will Not Distribute Heat
• Is the fireplace getting electricity? (Check the breaker
switch)
• Is the fireplace up to temperature? (See Operating
Procedures.)
• Is Blower operational? (Check Fan Speed control.)
Pilot Goes Out Once a Month or More
• Has the gas supply been shut off? (Keep gas supply
turned on)
03/21/01 #250-6120
QFP 30 Direct Vent Gas Fireplace

TROUBLESHOOTING

Flames Are Too blue
• Has the fireplace just been started? (This is normal -
see Initial Start-up.)
• Primary Air adjustment--contact dealer.
Flames Are Too Short (Under 6")
• Is the flame height may be turned too low? (Turn the flame
height to "HI"; see Adjusting the Flame Height.)
• Primary air adjustment - Contact Dealer.
• Damper adjusted properly? - Contact Dealer.
Thin Layer of Soot Covers the Glass
• Are the logs or embers placed incorrectly? (See Log
Set Installation.)
• Is the air shutter adjusted properly? (Contact Dealer for
Air Shutter adjustment)
• Damper adjusted properly?
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