Multiple Discs Feed - Epson PP-100AP User Manual

❏ The ink cartridges have not reached replacement time. If a cartridge has reached its
replacement time, replace it.
& See "Replacing an Ink Cartridge" on page 60.
If disc does not feed from the input stacker.
1. Open the disc cover.
2. Remove blank discs from the stacker.
3. Fan a stack of discs to prevent them from sticking together.
4. Insert discs back in the stacker.
5. Close the disc cover.
6. Publish disc again.
If disc does not feed from the printer tray.
1. Turn the power off.
2. Turn the power back on.
3. Publish disc again.
If arm has picked up disc.
Do not remove the disc by hand as arm may be damaged. To remove the disc, turn off the
power and turn on the power again, and let the initializing process remove the disc.
If the same error continues to occur, contact your dealer.

Multiple discs feed

❏ Make sure the discs are not loaded above the red line on the stacker.
❏ Make sure none of the discs are damaged.
❏ Remove the stack of discs and make sure that the discs are not too thin.
& See "Discs" on page 96.
❏ Remove discs from the stacker and fan them before loading them back.
❏ If only one disc is found when multiple feed error is displayed, disc thickness or
warpage maybe out of standard. Follow the steps below to resolve multiple disc feed
error and replace discs. If the same error continues to occur, contact your dealer.
1. Open disc cover.
2. Remove the disc from the tray.
3. Remove discs from the input stacker.
4. Insert other discs into the input stacker.
5. Close the disc cover and the job will resume.
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Troubleshooting