Features
To automatically deactivate After Call Work
Make/receive a PBX call
...or a non-ACD call.
To end the After Call Work time period
End After Call Work
Press
...or a [DN] +
...or go off hook, then on hook.
Strata CT ACD Agent November 2001
After Call Work is automatically
deactivated and your LCD displays your
queue and agent group number, date, day
of the week, and the time.
After Call Work is deactivated by you.
Spkr
Your LCD displays the queue number,
agent group, date, day of the week, and
the time.
End After Call Work
QUE#000 AGT GP01
JUL 27 TUE 02:27
QUE#000 AGT GP01
JUL 27 TUE 02:27
15