Roland A-49 Owner's Manual page 44

Troubleshooting
Problem Confirmation
Is the driver installed?
Are the software's input device and output
device configured?
Is the unit's POWER indicator off?
Is the sound module connected to the MIDI
OUT cable receiving MIDI signals?
Is there another program using the unit?
Did the computer enter standby (suspend)
Cannot play back
mode, hibernate mode, or sleep mode while
or record
the unit was connected?
Did you disconnect and reconnect the USB
cable while using the unit?
Was the unit connected to the computer while
the computer was starting up?
Did the computer perform a processor-
intensive task while you were using the unit?
Are you using the Media Player included with
Windows?
Is the sound module set to Local On?
Duplicate notes
sound
Is the software's THRU function turned on?
44
Windows 7/Windows Vista
Resolution
Install the driver (p. 13).
Select the A-49 as the input and output
device (p. 19).
Make sure that the unit is connected to the
computer correctly.
If the problem is not resolved, reinstall the
driver (p. 48).
Confirm the settings of the sound module.
Exit all programs that are using the unit,
disconnect the unit's USB cable, and then
reconnect it.
If the problem is not resolved, reinstall the
driver (p. 48).
Exit all programs that are using the unit,
disconnect the unit's USB cable, and then
reconnect it.
If the problem is not resolved, restart the
computer.
Connect the unit after the computer has
started up.
With some computers, the unit cannot be
used if it is connected to the computer while
the computer is starting up.
Stop playback or recording, and then try
playing back or recording again.
If the problem is not resolved, exit all
programs that are using the unit, disconnect
the unit's USB cable, and then reconnect it.
Use different software.
MIDI devices cannot be selected in Media
Player.
Configure as follows.
Sound module: Local Off
Software's THRU function: Off
For details, refer to the owner's manual for the
equipment you are using.