Troubleshooting - Superior VRE4543EN Installation And Operation Instructions Manual

WARNING: Turn off appliance and let cool before servicing. Only
a qualified service person should service and repair appliance.
Note: All troubleshooting items are listed in order of operation.
Remote /Ignitor has a special feature. It will allow heat from the burner to dry the probe and
burner assembly due to excess moisture, caused by rain, humidity or condensation. To activate:
• Press and hold the HI and LO buttons on the transmitter for 30-45 seconds. This allows
the sparking to start and the burner to ignite.
• Release the HI and LO buttons, after the allotted time, sparking will stop and the burner
will go out.
• Press and hold the ON button and sparking will start again and burner should ignite.
• Release the ON button. The sparking will stop, and the burner should stay ON.
• Repeat if necessary.
OBSERVED PROBLEM
When ''ON'' button on remote
control is pressed, there is no
spark at ignitor assembly
When ''ON'' button on remote
control is pressed, there is
spark at ignitor but no ignition
22

TROUBLESHOOTING

POSSIBLE CAUSE
1. Ignitor electrode not con-
nected to ignitor cable
2. Ignitor cable pinched or wet
3. Broken ignitor cable
4. Bad ignitor
5. Ignitor electrode positioned
wrong
6. Ignitor electrode broken
7. Battery not installed, bat-
tery power low or battery
not installed correctly (elec-
tronic ignition models only)
1. Gas supply turned off or
equipment shutoff valve
closed
2. Air in gas lines when in-
stalled
3. Depleted gas supply (pro-
pane/LP only)
4. Control module not in RE-
MOTE position
5. Gas control valve pressure
setting is not correct
6. Inlet gas pressure is too low
7. Burner orifice(s) clogged
8. Wire disconnected from
gas control
9. Ground wire issue
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REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing.
Keep ignitor cable dry
3. Replace ignitor
4. Replace ignitor
5. Adjust ignitor wires as
shown in Figure 28 on page
16. Replace ignitor assem-
bly if repositioning does not
correct the problem
6. Replace ignitor
7. Install new alkaline battery
in remote control and bat-
tery pack. Verify batteries
are installed correctly. (5.4
volts batteries required to
operate valve system)
1. Turn on gas supply or open
equipment shutoff valve
2. Repeat igniting operation
until air is removed
3. Contact local propane/LP
gas company
4. Set control module to RE-
MOTE position
5. Contact qualified service
person to check pressure
6. Contact local natural or
propane/LP gas company
7. Clean burner (see Cleaning
and Maintenance, page 18)
or replace burner orifice(s)
8. See Wiring Diagram, page
20
9. Verify black ground wire
from module is secured un-
der screw adjacent to ignitor
127035-01A