Troubleshooting Baby - Real Care Baby II-plus Operating Handbook

Troubleshooting Baby

If you are concerned about a malfunction, you can easily run a
diagnostics check on all of Baby's functions with this option.
Make sure to stop the simulation and retrieve the data before
troubleshooting Baby. All stored data will be lost.
Gather these items:
• Baby
• Bottle
• Diapers (remove diapers for testing)
• IDs
Select a Baby from the list, click the Maintenance button
on the All Babies screen, and click the Troubleshooting
button to start the diagnostic test. See the chart on page
26 for specifi c functions and action needed from you to
complete the diagnostic test. Information appears on screen
as the diagnostic test is performed. Allow time for the computer to
communicate with Baby between each function test. Please see the
"Troubleshooting" section of the software Help Guide.
Handheld control unit users, please see the next page.
For additional assistance or to set up a repair, call Realityworks
Product Support at 800.830.1416.
Please do not send your Baby to Realityworks before
contacting Product Support for assistance.
a Return Materials Authorization number and special packaging and
shipping information. This will ensure that your return and repair is
handled quickly and accurately. Thanks for your cooperation.
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