Entering An Access Code; Recording A Name; Answering Privacy Guard Call - Cisco 7960 User Manual

Entering an Access Code

If a caller presses 1, they are asked to enter an access code, which can be either
the Access Code or one of the codes in the Selective Call List, followed by the #
key. A prompt tells them to wait while the call is completed.
If an invalid access code is entered, the caller will be prompted two more times to
enter a valid access code. If they do not enter a valid access in the allowed time,
the call is dropped.

Recording a Name

If a caller presses 2, they are asked to record either their name or their company
name and press the # key. After playing the beep, the system will record up to 5
seconds.
When the user presses # or the recording time ends, a prompt tells them to wait
while the call is completed.
The system records whatever is spoken during the 5 seconds, which can be either
the caller's name or silence. If the caller does not record a name, no name will be
spoken when you answer the call.

Answering Privacy Guard Call

Once a caller has entered an access code or recorded their name, the call will ring
on your phone. If you have a display and receive caller ID information, you will see
"From Privacy Guard" on the display. If the caller entered an access code, the
access code digits will be displayed also.
If the caller entered an access code, your telephone rings normally and you are
connected to the caller when you answer the call.
If the caller recorded their name, your telephone rings with a priority ring. When you
answer the call, a prompt is played that announces the call and offering the
following options:
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NOTE: This option will be available if you have a voice mail button on your
telephone for your voice mail mailbox or for another voice mail mailbox, such
as the main number (attendant phone) or another person's mailbox (executive
assistant phone). However, if you do not have your own mailbox and choose
this option, you will get reorder (fast busy). If you do not have a voice mail
button on your phone, this option is not available.
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Cisco 7960/7940 Telephone User Guide
620-05600230
Press 1 to answer the call.
Press 2 to play an announcement to the caller that you are unavailable.
Press 3 to transfer the caller to voice mail.
Press 4 to deliver a message that you do not accept sales or soliciation
calls and you are not to be called again.
System Telephone Features 45