Calling For Repairs - Motorola DSR-4550 Operator's Manual

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Calling for Repairs

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If repair is necessary, call Motorola Mobility's authorized repair vendor, World
Wide Digital at 1-800-227-0450 or 1-956-541-0600 for shipping address and a
Return for Service Authorization (RSA) number before sending the unit for repair.
The RSA number must be prominently displayed on all equipment cartons and
shipping label. World Wide Digital is open from 8:00 AM to 5:00 PM Central
Time, Monday through Friday.
When shipping equipment for repair, follow these steps:
Pack the unit securely.
1.
Enclose a note describing the exact problem.
2.
Enclose a copy of the invoice to verify the warranty status.
3.
Label all cartons and shipping labels with the RSA number.
4.