Utilising The Call Centre; Leaving An Incoming Call Distribution Group (Log-In/Log-Out, Wrap-Up) - Panasonic KX-NCP500 User Manual

1.9 Utilising the Call Centre

1.9.1 Leaving an Incoming Call Distribution Group (Log-in/
Log-out, Wrap-up)
You can control your status in an incoming call distribution
group. When in the Log-out mode, incoming calls to the
group will not ring at your extension. When you return, calls
will again ring at your extension. (Default: Log-in) Even if your
extension is logged-in, you can have a specified time period
(wrap-up time) when you will not receive calls after complet-
ing a previous call. This time can be used for you to write a
report and so on.
You can also manually select "Not Ready" mode to tempo-
rarily leave a distribution group.
To set Log-in/Log-out
PT/SLT/PS
Off-hook.
ICD Group
extension no.
OR
Enter ICD Group extension
number or

1.9.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up)

ICD Group: Incoming Call Distribution Group
7 3 6
736.
Enter
Specified
C.Tone
All
.
Talk.
Ready
Wrap-up
0
Log-out
OR
1
Log-in
Enter 0 or 1.
On-hook.
Log-out
Log-in
Not Ready
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