Utilising The Call Centre; Leaving An Incoming Call Distribution Group (Log-In/Log-Out, Wrap-Up) - Panasonic KX-TDA15 User Manual

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1.8

Utilising the Call Centre

1.8.1
Leaving an Incoming Call Distribution Group (Log-in/
Log-out, Wrap-up)
You can control your status in an incoming call
distribution group. When in the Log-out mode,
incoming calls to the group will not ring at your
extension. When you return, calls will again ring at
your extension. (Default: Log-in)
Even if your extension is logged-in, you can have a
specified time period (wrap-up time) when you will not
receive calls after completing a previous call. This
time can be used for you to write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave a distribution group.
To set Log-in/Log-out
PT/SLT/PS
Off-hook.
ICD Group
extension no.
OR
Enter ICD Group extension
number or
ICD Group: Incoming Call Distribution Group
7
3
6
Enter
736.
Specified
C.Tone
All
.
Talk.
Ready
Wrap-up
0
Log-out
OR
1
Log-in
Enter 0 or 1.
On-hook.
1.8 Utilising the Call Centre
Log-out
Log-in
Not Ready
User Manual
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