Trouble Shooting - Polaris 700 Installation Manual

TROUBLESHOOTING/MAINTENANCE

TROUBLE SHOOTING

The 15 amp fuse is blown.
1. Check wiring from actuator arms to circuit board for loose
or cut connections.
2. Verify that all wiring is correct according to page 18.
3. Check for any overheating or singed wiring.
4. Call technical support at 1-800-234-3952.
The 4 amp fuse is blown.
1. Check wiring from transformer to circuit board.
2. Check for any loose or incorrect connections.
3. Check battery connections for any corrosion or loose
wires.
4. After replacing fuse, verify that 18vac light is illuminated.
(this is not valid on a solar powered system.)
5. Call technical support if fuse blows again.
How do I reset the limits on my gate(s)?
1. Make sure you start with both arms in the fully retracted
position.
2. Clear the limits on both arms by pressing the set limit
button and holding it in until it beeps twice. Set dip
switch 6 in the opposite position and press set limit again
until it beeps twice. You have now cleared the limits for
both operators.
3. Dip switch number 6 dictates which gate is being affected
by the set limit button, whether setting or clearing the
limit. If dip switch 6 is in the up position, it will set or
clear the limit for the secondary operator. If it's in the
down position it will set ot clear the limit for the primary
operator.
4. Once limits have been cleared, cycle the gates to (close-
pull to open) or (open- push to open) and stop the gates
using the cycle button when a gate gets to the desired
closed/open position. Once this occurs set the limit for
that gate by pressing the set limit button until it beeps
once. (make sure dip switch 6 is set appropriately) Cycle
the gates back to the open/closed position.
5. With the gates in the open/closed position, cycle gates to
close/open once again. This time stop the gates when the
other gate gets to the desired stop location. Once that is
accomplished, set the limit for that gate by setting the dip
switch 6 correctly nad pressing the set limit button until it
beeps once.
MAINTENANCE
Preventive Maintenance
• Using a clean, dry cloth, wipe the gate operator shaft,
and then apply a silicone spray. The silicone spray will
reduce friction in extreme temperature ranges and
help the gate operator operate smoothly. This should
be repeated every 4–6 weeks. If needed, spray a small
amount of silicone lubricant into tiny pinhole found on
shaft of actuator with actuator in extended position.
• Check the gate hinges to make sure gate is swinging
smoothly and freely. Grease hinges if needed.
• Check batteries occassionally for corrosion and clean
leads if necessary. Check voltage occassionally.
• In some cold weather climates it is recommended to
purchase battery heaters to ensure that your batteries
maintain a charge throughout cold weather months.
In this case, battery heaters need to be unplugged
during spring, summer and fall months to prevent
overheating.
Customer Service
8:00am to 5:00pm, MST, Monday – Friday
Polaris Gate Operators
608 Tierra Montana Lp.
Bernalillo, NM 87004
Phone: 505-404-2222 Fax: 800-830-3952;
Email: techsupport@polarisgate.com
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