Troubleshooting; Frequent Problems - TrekStor USB-Storage 2.0 User Manual

3 Technical background / Troubleshooting

3.6 Troubleshooting

If your TrekStor hard disk does not work correctly try solving the problem with the following
suggestions before you consult your TrekStor dealer or the TrekStor technical support. (
pendix A).

3.6.1 Frequent problems

Symptom: Drive not recognized
Fault diagnostics:
ˆ
Is the drive is switched on?
ˆ
Is there a symbol of the drive appearing on the screen?
ˆ
Are all cable connections properly made?
36
!
Ap-
TrekStor