TANDBERG MXP User Manual
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What's in this guide?
Getting started
Software version F8.x
MAY 2009
Thank you for choosing TANDBERG!
TANDBERG video conferencing offers the
natural communication experience of a
face-to–face meeting in ways that other
technologies cannot.
Your TANDBERG MXP video endpoint has
been designed to give you many years of
safe, reliable operation.
This user guide has been divided into
several chapters, all of which provide
different information. You can access the
chapters directly by clicking on the menu
bar at the top of this page.
You will find that some places information
has been copied from other chapters (but
adapted, when needed) to let you have all
the relevant information there and then.
This helps eliminating the need to read
through long sections before you can even
think of getting started.
www.tandberg.com
D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009
Making calls
Using the phone book

User Guide

TANDBERG MXP
Video Endpoints
1
In-call features
Video conferencing

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Summary of Contents for TANDBERG MXP

  • Page 1: User Guide

    This helps eliminating the need to read through long sections before you can even think of getting started. www.tandberg.com D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 2: Table Of Contents

    The MultiSite feature ........... 30 Entering standby mode ..........14 The Multiway feature ........... 30 The icons on the screen ..........15 Using phone book group entries ........30 Adding calls to a conference… ........30 D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 3 Far end video source options… ........45 What is VNC used for? ..........45 Text chatting in video calls ..........46 Using the number keys in text fields ......46 Chatting with the other party… ........46 D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 4: Getting Started

    The remote control (I) Navigating in the menus Entering text in text fields Terminology used Selfview and camera control Defining camera presets Using the screen as PC display Standby The icons on the screen www.tandberg.com D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 5: Waking Up The System

    The orange frame • The system is connected to line voltage Any calls missing or shows which icon is • The remote control has working batter- other warnings will currently selected. ies. appear here. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 6: The Remote Control (I)

    Use the key to delete characters in an input field. Press and hold the key for 1 second to close the menu. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 7: The Remote Control (Ii)

    Press Touch mode. tones when you are in a call Take a and need to snapshot, but dial extension only during a numbers etc. call. Press the OK button to exit Touch tones. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 8: Navigating In The Menus

    Using the phone book In-call features Video conferencing Navigating in the menus Your TANDBERG system is operated by means of the remote control and a few basic navigation principles THE MAIN MENU THE ARROW KEYS SUBMENUS Once you have navigated to a topic...
  • Page 9: Entering Text In Text Fields

    Press the Cancel key or navigate down to Cancel and press OK to leave the menu undoing any changes. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 10: Terminology Used

    The exact look of the screen during a represents the far end. then be dual video stream session is determined the far end by the Setting the display layout. for you. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 11: Selfview And Camera Control

    This is explained in the chapter far end picture, and finally back to the Using camera control second video stream. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 12: Defining Camera Presets

    Camera appearing, move the Control icon and press the cursor to the Save New For the other MXP endpoints a total of OK key… Camera Preset icon 15 presets (0–14) can be defined. and press the OK key…...
  • Page 13: Using The Screen As Pc Display

    You are free to choose in which corner the second image is to be displayed (press the Layout key repeatedly). Near end video Far end video D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 14: Standby

    The below example shows 3 hours delay highlighted (selected). the standby mode will be re- enabled. Select this icon to have standby postponed (delayed) by 1 hour. Select this icon to have standby postponed (delayed) by 3 hours. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 15: The Icons On The Screen

    AES when a telephone participant has the encryption (Secure Conference) is floor. active. On Air. When you have the floor in a conference this is indicated by the On Air icon. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 16: Making Calls

    Ending an ongoing call Answering an incoming call Using the Do Not Disturb feature Streaming Calling two others at the same time Consultative transferring of calls Unattended transferring of calls About video conferences www.tandberg.com D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 17: Access Codes

    In this case any code entered will be considered valid. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 18: To Make A Call Dialing The Number

    Press the OK key on the remote control control… to display the submenu: 55987602 Instead of navigating down to the Call icon, you may also just press the OK key twice to start calling. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 19: Altering Call Settings Before Calling

    Navigate to OK and press the OK key to leave the menu putting changes into effect, or to Cancel and press the OK key to leave menu undoing any changes made. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 20: Making Calls Using The Phone Book

    … and press the green Call key on the remote control to start calling the … and then navigate to selected entry the Phone Book icon immediately. before pressing the OK key. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 21: Ending An Ongoing Call

    Then press the End Call key or the OK key on the remote control again… D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 22: Answering An Incoming Call

    Mic off key to reactivate. These settings are parts of the Control Panel Settings available. Your administrator may, or may not, have password protection activated D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 23: Using The Do Not Disturb Feature

    Do Not Disturb will be shown. Whenever the do not disturb function To reset the function, do just that has been activated, the far end will be (press any key). informed that the called is busy. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 24: Streaming

    Announcements specified port; audio is transmitted on the Video rate port number 4 greater than the specified Password video port, in this case 224444 and 2254. TTL/Router Hops. This is used for D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 25: Viewing The Streamed Content

    If in doubt, consult your system administrator. During streaming the Start Streaming icon will change to Stop Streaming. Select this icon and press the OK key to stop streaming. Ending your call will also halt the streaming. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 26: Calling Two Others At The Same Time

    OK key on terminate both calls at feature is available on non-MultiSite the remote the same time, press systems only. If in doubt, ask your control. the red End Call key system administrator. again. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 27: Consultative Transferring Of Calls

    OK key on the remote control to display the Call menu (which now will have a slightly different look), navigate down to the Transfer icon, and press the OK key again. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 28: Unattended Transferring Of Calls

    To connect the two parties together, navigate down to the Transfer call icon and click the OK key on the remote control. The call will now be transferred and you will be disconnected. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 29: About Video Conferences

    If you are the one who initiated the video and to enable communication between conference, you are considered to be the ISDN- and IP-based systems, access to host by the system. additional functionality hardware may be required. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 30: The Multisite Feature

    You may also use the Add Another Call icon to specify The MCU will run the conference for everyone to be called before you actually call them. you, if your system does not support D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 31: Phone Book Usage

    Video conferencing Chapter 3 Phone book usage In this chapter… Basic phone book features Searching the phone book Adding new contacts Editing existing entries Creating MultiSite entries Editing and deleting MultiSite entries www.tandberg.com D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 32: Basic Phone Book Features

    Back—just navigate Call menu and proceed by pressing the to this field and press the OK key. green Call key or via the green icon in the menu as usual. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 33: Searching The Phone Book

    OK key to copy the Pressing 3 × 1-key gives 1. entry to the Make a Call menu. Pressing 4 × 2-key gives 2. Pressing 4 × 3-key gives 3. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 34: Adding New Contacts

    My Contacts. applicable. If in doubt, consult Once you have your system selected the administrator. entry to be added to My Contacts, move to this icon and press the OK key. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 35: Editing Existing Entries

    Or, navigate to Cancel and press the OK key to leave move to this menu undoing any changes. icon and press the OK key. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 36: Creating Multisite Entries

    If in doubt, contact your system administrator. Then press the OK key to open the Enter a descriptive name for the MultiSite dialog box… group. .. Continued on the next page… D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 37: Observe The Following

    OK MultiSite Contact list… procedure until you have added and press the OK key to leave the the participants you want to menu putting changes into effect. add… D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 38: Editing And Deleting Multisite Entries

    Move to the member of the group to be edited using the GRAPHICS GROUP vertical Arrow keys. Use Cancel to delete a member leaving the position empty and OK to change to another member. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 39: In-Call Features

    Video conferencing Chapter 4 In-call features In this chapter… Using camera control Using camera presets Running presentations Dual Video Stream Snapshots Controlling far end video sources Text chatting in video calls www.tandberg.com D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 40: Using Camera Control

    This feature requires an electrically movable camera at the far end—i.e. communication between e.g. two TANDBERG 1700 MXP units will not provide far end camera control since the camera on this model is subject to manual movements only.
  • Page 41: Using Camera Presets

    OK key to exit the and press OK in the usual Some meeting rooms include a Camera preset mode. manner. whiteboard. Assigning a preset to show the whiteboard will save time D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 42: Running Presentations

    You will then let the others see the live presentation along with the live video of the presenter—simultaneously. If in doubt, consult your system administrator to find out if your system D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 43: Dual Video Stream

    Presentation key again. When using dual stream, the quality with three participants and a automatically downspeeds to the presentation. optimal bandwidth. This means that you need higher quality to allocate enough D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 44: Snapshots

    Snapshot key. This is done in the Control Panel of your system. Your system administrator may D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 45: Controlling Far End Video Sources

    This may, or may not, take place displayed on your screen. with systems from other vendors as The options shown are valid for a large TANDBERG video system only, smaller systems have well. less options—see text to the left for details.
  • Page 46: Text Chatting In Video Calls

    Press the OK key to end the chat and return to the Services menu. • Switch between lower case (abc) and upper case (ABC) letters with the # a/A key. • Switch between text mode (abc) and D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 47: Video Conferencing

    Getting started Making calls Using the phone book In-call features Video conferencing Video conferencing Chapter 5 Video conferencing In this chapter… About video conferencing Request and release floor Layout Terminal names www.tandberg.com D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 48: About Video Conferencing

    Split Screen mode, This means that you may have more dividing the screen into several D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 49: Request And Release Floor

    (above) and then tandberg.com. navigate to Assign Floor and press Observe that you may not have access to these settings, as they may have D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 50: Layout

    Layout option and press the OK key. • 5+1 provides 1 large and 5 smaller images: • Voice switched will cause the participant speaking loudest to get the floor in full screen: D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 51: Terminal Names

    OK key… In the submenu, navigate to the Terminal Names icon and press the OK key… The list of terminal names will now be shown. D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...
  • Page 52 Telephone: +1 212 692 6500 Telephone: +47 67 125 125 Fax: +1 212 692 6501 Fax: +47 67 125 234 Video: +1 212 692 6535 Video: +47 67 126 126 E-mail: tandberg@tandberg.com E-mail: tandberg@tandberg.com D1403405 USER GUIDE VIDEO ENDPOINTS MXP ENGLISH—SEPTEMBER 2009...

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