TANDBERG D12155-10 User Manual
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TANDBERG D12155-10 User Manual

TANDBERG D12155-10 User Manual

Videoconferencing system
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User Manual
Software version E3/B8
D12155-10
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Summary of Contents for TANDBERG D12155-10

  • Page 1 User Manual Software version E3/B8 D12155-10 This document is not to be reproduced in whole or in part without permission in writing from:...
  • Page 2 TANDBERG Videoconferencing System...
  • Page 3 Waste handling: No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations, marking recyclable parts so the waste station can disassemble and re-use these parts.
  • Page 4 If the apparatus has been subjected to excessive shock by being dropped, or the cabinet has been damaged If the apparatus fails to operate in accordance with the operating instructions TANDBERG Videoconferencing System Equipment Markings The lightning flash symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated “dangerous voltages”...

  • Page 5: Table Of Contents

    Contents Introduction ... 7 Menu structure ... 8 The TANDBERG 2500 Videoconferencing System ... 9 At a glance — the TANDBERG 2500 system ... 9 Installation ... 13 Precautions ... 13 MPORTANT Unpacking ... 13 LEASE READ THIS Connecting cables ... 15...
  • Page 6 TANDBERG Videoconferencing System Web-interface ... 44 T.120 and other PC applications* ... 45 Advanced use ... 46 Main menu ... 46 Call quality ... 47 Presentations ... 49 Utilities ... 51 MCU services ... 54 Audio Settings ... 58 Video Settings ... 65 Terminal Settings ...

  • Page 7: Introduction

    Introduction This User Manual is provided to help you make the best use of your TANDBERG system. The TANDBERG system offers superior audio and video quality in a fully-featured unit. Main Features: • Supports videoconferencing via both IP and ISDN networks.

  • Page 8: Menu Structure

    Quick Menu Request Floor Release Floor Terminal Names View Site # End View Chair Control Press U Press O to select. TANDBERG Videoconferencing System Main Menu Audio MCU Services Settings Inputs Level Settings Outputs Level Settings Echo Control AGC Settings Tones&Volume...

  • Page 9: The Tandberg 2500 Videoconferencing System

    TANDBERG Videoconferencing System The TANDBERG 2500 Videoconferencing System At a glance — the TANDBERG 2500 system...
  • Page 10 TANDBERG Videoconferencing System W.A.V.E. II Camera The Main Camera is mounted on top of the monitor. The Main Camera includes a high quality color camera with a fast pan/tilt/zoom action. The Main Camera is controlled by the system’s infra-red remote control and operates pan/tilt, focus and zoom.

  • Page 11: Remote Control

    Remote control The remote control is used to control all functions of the system. If the screen saver is activated (black monitor), touching the remote control will automatically wake up the system. TANDBERG Videoconferencing System main cam doc cam snapshot...

  • Page 12: Table Microphone

    TANDBERG Videoconferencing System Table microphone The high quality table microphone is specially designed to be used on a table during a video conference. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The microphone cable should always point towards the system.

  • Page 13: Installation

    • High quality monitor (one or two, depending on configuration). XGA monitors are optional. Inside the cabinet you will find the accessories box which will contain the following: • W.A.V.E. II Camera • Table Microphone • Remote Control • Documentation TANDBERG Videoconferencing System Installation...
  • Page 14 (where menus and incoming picture will be displayed). NOTE MPORTANT HE CAMERA SHOULD BE ALIGNED WITH THE FRONT EDGE OF THE MONITOR TO ENSURE THAT THE SIGNALS FROM THE REMOTE CONTROL TANDBERG Videoconferencing System SENSOR IN THE CAMERA CAN PICK UP...

  • Page 15: Connecting Cables

    TANDBERG Videoconferencing System Installation Connecting cables All cables needed in standard configuration are connected to the codec. Connect these cables to the other parts of the system: 1. Power cable Connect the system power cable and monitor power cable to an electrical distribution socket.

  • Page 16: Monitor Configuration

    Remember to select S-video (S-VHS) input to avoid a black and white picture. TANDBERG/LOEWE 33”/29” (PAL) monitor For the TANDBERG/LOEWE monitor external input 1 (199 AV1) is automatically selected. If ‘199 AV1’ is not selected, press the +/- buttons in front of the monitor until ‘199 AV1’ is selected.

  • Page 17: System Configuration

    A dial tone should be heard if the network is active. ONNECT • Using the monitor remote control, adjust the volume on the monitor to a level of your choice. This volume will be the default volume for all calls. TANDBERG Videoconferencing System ‘T ’, ‘N ELECT THE MENU...
  • Page 18 For details, follow the instructions in chapter ‘Terminal Settings’, ‘Network Configuration’ in this manual. For further information refer to the examples in: Appendix 1: Connecting the system to ISDN using NT1 network adapters Appendix 2: Connecting the system to the Switched 56 network TANDBERG Videoconferencing System...
  • Page 19 Specify the necessary LAN settings according to the instructions from your LAN administrator. If there is an H.323 Gatekeeper present on your LAN, see also ‘H.323 Settings’. For details, follow the instructions in chapter ‘LAN Settings’ in this manual. TANDBERG Videoconferencing System Installation...

  • Page 20: Getting Started

    Getting started TANDBERG Videoconferencing System Getting started System start-up Your system should be in standby mode. When in standby mode, pressing any key or picking up the remote control will wake up the system. An incoming call will also wake up the system.

  • Page 21: Basics

    Used to make a call. The twelve number keys, (0-9), #, * operate in the same way as on a modern push-button telephone. These buttons are also used when entering a name into a text field. TANDBERG Videoconferencing System Getting started...

  • Page 22: Making And Ending Calls

    123.3.0.12. If a gatekeeper is present, you may place IP-calls using “telephone-style” numbers (an E.164 alias), according to the numbering plan implemented in the gatekeeper. The dialed number will then be translated into an IP-address by the gatekeeper. TANDBERG Videoconferencing System...
  • Page 23 (after connected to the MCU). ADDRESS IS USED TO ADDRESS DIFFERENT SYSTEMS ON THE SAME TCS-4 IS USED TO ADDRESS DIFFERENT SYSTEMS ON A TANDBERG Videoconferencing System ISDN LINE LAN,...
  • Page 24 CALL USING KBPS OR KBPS ‘2 :’ ARE DISPLAYED NTER THE SECOND NUMBER TANDBERG Videoconferencing System KBPS NETWORK Y DEFAULT THE SYSTEM WILL DIAL AN UNRESTRICTED CALL KBPS IF NECESSARY O FORCE A RESTRICTED CALL ORTH MERICA IT IS NECESSARY TO DIAL BOTH ‘128’...
  • Page 25 TANDBERG Videoconferencing System Getting started Selecting / setting default network To select a specific network, press the ‘Net’ Quick Key when you are in the dial menu.: 1 Highlight the network to be used in your call. 2 Press ‘Select’ to select network or press ‘Set as Default’ to set the selected network as your preferred choice for this and all subsequent calls.

  • Page 26: Correcting Keying Mistakes

    End a call To end a call, press D disconnect Correcting keying mistakes To delete the last digit (or character) entered, press D delete TANDBERG Videoconferencing System ONNECT ISCONNECT ELETE NDING A CALL WITCHING OFF THE MONITOR NOT DISCONNECT A CALL...

  • Page 27: Directory

    The MultiSite entries will not be displayed when you are in a call. By using the dataport file system or external management systems like the TANDBERG Management Suite, it is possible to store 400 additional entries. These entries can only be changed from the dataport or the management system.

  • Page 28: Add New Entry

    To edit an entry, highlight the entry you want to edit and press ‘Edit Entry’. Edit the entry and select ‘Previous Menu’ to return to the Directory menu. Delete Entry To delete an entry, highlight the entry and press D TANDBERG Videoconferencing System ELETE...

  • Page 29: Add Multisite Entry

    Highlight the entry you want to add to the meeting and press O ‘Add New Entry’ to add an new point-to-point directory entry. NOTE LOBAL ENTRIES WILL NOT BE AVAILABLE FOR FOR TANDBERG Videoconferencing System KBPS WO ENTRIES ARE ADDED ONE WITH...

  • Page 30: Microphone On/Off

    In a call, if audio is detected, the on-screen symbol will start to flash. Pressing M one more time will activate the microphone again. NOTE FF WILL MUTE AUDIO INPUTS TANDBERG Videoconferencing System . An on screen indicator will appear when the 4. I UDIO...

  • Page 31: Do Not Disturb / Sleep Mode

    When Do Not Disturb is activated, the system will not accept any incoming calls. The caller will hear a busy tone when calling this unit. A status line will indicate when Do Not Disturb is active. * Optional feature TANDBERG Videoconferencing System General use...

  • Page 32: Selecting Video Sources

    HEN SELECTING THE DOC CAM OR PC VIDEO SOURCES THE SYSTEM WILL AUTOMATICALLY REQUEST FLOOR WHEN CONNECTED TO A CONFERENCE AS ULTI ITE HOST OR CONNECTED TO AN EXTERNAL TANDBERG Videoconferencing System zoom for zooming. THE ARROW KEYS WILL NAVIGATE IN THE MENUS MCU.

  • Page 33: Voice Activated Camera Positioning

    • disconnecting the call. An on-screen indicator ‘CamTrackOff’ will appear. HE CAMERA TRACKING SPEEDS MAY BE ALTERED IN THE TANDBERG Videoconferencing System MUST BE RELATED TO THEREFORE ALL PARTICIPANTS WHO ARE LOCATED CLOSEST TO HEN CAMERA TRACKING IS ACTIVATED AND A PERSON CLOSE TO ‘V...

  • Page 34: Presets

    Storing preset 10 to 15 To store preset 10-15 the TANDBERG Tracker has to be used: • Select which preset to be used on the TANDBERG Tracker (see separate documentation). • Press S once on the TANDBERG Remote Control and wait for the on-screen indicator to appear.

  • Page 35: Far End Camera Control (Fecc)

    T DEPENDS ON THE FAR END SYSTEM CONFIGURATION IF THE FAR END DOCUMENT CAMERA IS DISPLAYED WHEN AM IS PRESSED To prevent others controlling your camera, select ‘Far End Camera Control:Off’ in ‘Utilities’. TANDBERG Videoconferencing System for zooming. zoom General use...

  • Page 36: Sending And Receiving Snapshots

    • Press F until the ‘FarEndCamera’ on screen indicator is displayed. • Press S . A snapshot from the far end is automatically displayed. NAPSHOT TANDBERG Videoconferencing System NOTE HEN IN A CONFERENCE AS MCU, SENDING A SNAPSHOT WILL AUTOMATICALLY INITIATE A FLOOR REQUEST ‘P...

  • Page 37: Duo Video

    IDEO IDEO N EXTRA CALL WILL BE MADE AND * - Optional feature. TANDBERG Videoconferencing System IDEO WITHIN THE SAME CALL T IS NOT NECESSARY TO MAKE A NEW CALL AND THE CONNECT TIME IDEO IS ALSO UNI DIRECTIONAL AND HENCE...
  • Page 38 F THE MAIN CONNECTION IS SHOWN IN FULL SCREEN CONNECTION SOURCE If both connections are selected to display the same video source, Duo Video will be closed. TANDBERG Videoconferencing System . Select if you want to disconnect only the Duo Video ISCONNECT...

  • Page 39: Multisite (Mcu)

    KBPS NOTE - 4 SITES INDICATES YOURSELF THREE OTHER SITES * - Optional feature. TANDBERG Videoconferencing System A conference can consist of any combination of ISDN/ LAN sites. It is possible to have telephone meetings with up to 5 participants.

  • Page 40: Multisite Cascading

    General use TANDBERG Videoconferencing System MultiSite cascading By connecting four MultiSite systems together, it is possible to connect up to 10 video sites (including the four MultiSite sites) plus 4 audio sites (telephones), see drawing below. The host can connect up to 3 other video systems with MultiSite functionality. The host can use Voice Switched or Continuous Presence mode.
  • Page 41 To use another network operator, press ‘Net’ and select operator in the Net menu. connect • Press C ONNECT T IS POSSIBLE TO CONNECT SEVERAL TELEPHONES TANDBERG Videoconferencing System SITES IN ADDITION TO THE HOST KBPS WHEN CONNECTING THE OTHER SITES NOTE VIDEO SYSTEMS...
  • Page 42 Disconnecting sites from a conference disconnect To disconnect a site or end the conference, press D • Select site and press O To end the meeting press ‘Disconnect All’. TANDBERG Videoconferencing System ISCONNECT or ‘Disconnect Site’. O FIND THE DIAL IN NUMBERS FOR THE ‘M...

  • Page 43: Pc Presenter

    VGA image from your PC (typically: Fn+F5). PC SoftPresenter * PC SoftPresenter is used to display PC images on your system without using a VGA cable. The TANDBERG video conferencing system and your PC must be connected to a LAN. In addition, VNC (Virtual Network Computing) server software must be installed on the PC.

  • Page 44: Web-Interface

    See ‘LAN Settings’ in ‘Advanced use’ for further information. • Start your Web-browser. In the address field type the IP-address of the codec. Enter the password and the Web-page of the codec will be shown. The default password is ‘TANDBERG’. Text Chat / Closed Captioning While in an ISDN or IP call to another system supporting Text Chat (T.140), select ‘Text Chat’...

  • Page 45: T.120 And Other Pc Applications

    TANDBERG Videoconferencing System General use Streaming To view streaming, select ‘Streaming’ from the Web-page of the codec. See separate ‘Streaming’ section in this manual for further information. Snapshots Snapshots of current stream (if MultiSite), selfview, far end and DuoVideo streams are accesible via http.

  • Page 46: Advanced Use

    M Menu Password It is possible to password protect the menus on the TANDBERG system. To activate this feature, specify a Menu Password in the Utilities menu. By doing this, only dialing and camera control commands will be available. When pressing the M key, the user will be asked to enter the Menu Password as can be seen below.

  • Page 47: Call Quality

    - If option ‘Presenter’ is not installed or if H263 is not used, only CIF resolution will be used for all selections. - MainCam/Aux/VCR will select ‘Motion’. DocCam/PC will select ‘Sharpness’. - E2 only TANDBERG Videoconferencing System NTSC (SIF: 352...

  • Page 48: Advanced Call Quality

    Advanced Shows video/audio standards (Example: Video: H261 CIF, Audio: G722). * - Requires option ‘Presenter’. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’. ** - E2 Only TANDBERG Videoconferencing System ‘A ’ NOTE SETTINGS ARE RECOMMENDED...

  • Page 49: Presentations

    Manual: Duo Video must be opened by pressing C * - Requires option ‘Presenter’ and H263 video. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’. ** - 4CIF: PC and DocCam, otherwise CIF. TANDBERG Videoconferencing System select ‘Presentation Mode: Normal’. NAPSHOT again.
  • Page 50 MCU conference. When selecting ‘Doc Cam’ or ‘PC’ video sources, the system will not Request Floor. * - Requires option ‘Presenter’. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’. TANDBERG Videoconferencing System ELFVIEW...

  • Page 51: Utilities

    Dual Monitor Selfview, snapshots and Duo Video will be displayed on the 2nd monitor. Off: The 2nd monitor shows Selfview only. TANDBERG Videoconferencing System to switch the microphone on. Advanced use key. ONNECT...

  • Page 52: Mcu Status Line

    • when using the Web-interface. • when the codec is acting as an SNMP Agent. • towards a DHCP server. • as an H323 ID. Other systems can call in using this name instead of IP-number/IP-address. TANDBERG Videoconferencing System ‘O ’ ‘R...

  • Page 53: Web Snapshots

    Menu Password Enter the code whch should be entered to get access to the menus on the TANDBERG system. When pressing the ‘Menu’ button on the remote control, the user will be asked to enter the Password written here. Web Snapshots The system is able to generate JPEG snapshots and provide them to the world outside by request (as ‘http get’...

  • Page 54: Mcu Services

    The system can also control external MCUs in a very flexible manner using the functions described below. URING AN CONFERENCE A STATUS LINE WILL PROVIDE INFORMATION ABOUT THE CONFERENCE ‘U ’, ‘MCU S TILITIES TATUS TANDBERG Videoconferencing System MCU, M ULTI WHICH SUPPORTS UP TO WITCHED AND ONTINUOUS RESENCE MODE ’.
  • Page 55 TANDBERG Videoconferencing System Advanced use Quick Menu When connected to an MCU RESS ANY UICK KEY WHEN IN A MULTIPOINT CONFERENCE TO ACTIVATE THE UICK This menu provides access to the most commonly used MCU functions. If ‘ Request Floor’ is selected, ‘Request Floor’ will change to ‘Release Floor’.

  • Page 56: Terminal Names

    Allows you to stop viewing the site previously chosen with ‘View Site #’, and returns your view to the site that is currently ‘On Air’. ‘V ’ ‘E ’ CAN BE USED BY ALL CONFERENCE PARTICIPANTS * - NOT supported by the MultiSite TANDBERG Videoconferencing System...

  • Page 57: Chair Control

    Allows the chairman to disconnect any participant in the conference. Terminate meeting Allows the chairman to terminate the conference altogether. * - NOT supported by the MultiSite TANDBERG Videoconferencing System N ORDER TO MAKE USE OF MUST SUPPORT Advanced use...

  • Page 58: Audio Settings

    XTERNAL MIXER HEN USING AN EXTERNAL MIXER ADAPTIVE MIXERS MIGHT CAUSE THE ECHO CANCELLER TO MALFUNCTION TANDBERG Videoconferencing System IT IS VERY IMPORTANT THAT THIS IS A FIXED MIXER UTOMATIC SMART AND OTHER TYPES OF...

  • Page 59: Level Settings

    Audio Technica AT871 Audio Technica AT851R TANDBERG Audio Science Audio inputs 3 and 4 are set to a default level which is adhered to by most manufacturers of audio-visual equipment and is a level at which most audio-visual equipment (CD-players, VCRs) will work.
  • Page 60 The default settings are correct for the TANDBERG Natural Audio module and for most consumer electronics devices (televisions, VCRs, etc.). The volume keys on the remote control adjust the level of output 1 (the speaker output). The volume control has no effect on outputs 2 and 3.

  • Page 61: Echo Control

    NR reduces constant background noise (e.g. noise from air-conditioning systems, cooling fans etc.). In addition, a highpass filter (Humfilter) reduces very low frequency noise. Choose On+NR to activate both Echo Control and Noise Reduction. TANDBERG Videoconferencing System ‘O ’ IF EXTERNAL ECHO CANCELLATION OR PLAYBACK EQUIPMENT IS USED...
  • Page 62 The system adapts slowly to acoustic changes in the room. Decrease the setting. After a change, the system will need a few seconds to re-adjust. Motion If you experience echo caused by movements in the room, increase the value. TANDBERG Videoconferencing System...
  • Page 63 • Place all microphones as far as possible from noise sources. • Reduce the volume setting. Ensure that the loudspeaker does not distort the audio. TANDBERG Videoconferencing System AGC, IT IS CRUCIAL THAT THE LEVELS ON THE INPUT CONNECTORS ARE ADJUSTED CORRECTLY USING THE...

  • Page 64: Alert Speaker

    There are many audio settings and the codec could easily be made unusable by configuring these by mistake. It is therefore possible to return all audio settings to their factory default settings by using Restore Audio Defaults. TANDBERG Videoconferencing System...

  • Page 65: Video Settings

    Pressing PC will use VNC to show images from your PC (see ‘VNC Settings’ for further information). * - Requires option ‘Presenter’. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’. TANDBERG Videoconferencing System Advanced use...

  • Page 66: Video Name

    OK. WHITE OBJECT SHOULD BE HELD IN FRONT OF THE CAMERA A FEW SECONDS BEFORE AND AFTER SELECTING Video Name TANDBERG Videoconferencing System As a default each video input corresponds to the name used on the remote control.

  • Page 67: Vga Settings

    Will sense the resolution on the ‘VGA input’ port and use the same resolution on the ‘VGA Out’ port. VGA: Will force ‘VGA out’ to VGA(640X480). SVGA: Will force ‘VGA out’ to SVGA(800X600). XGA*: Will force ‘VGA out’ to XGA(1024X768). * - E2 Only TANDBERG Videoconferencing System Advanced use ‘VGA O ’ ‘M ’, NOTE...

  • Page 68: Vnc Settings

    To activate VNC, press ‘PC’ on the remote control.Please make sure that ‘PC’ is set to ‘VNC’ in the ‘Video Settings Menu’. See also ‘PC SoftPresenter’ section for further information. * - Requires option ‘Presenter’. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’. TANDBERG Videoconferencing System NOTE VNC S...

  • Page 69: Terminal Settings

    TANDBERG Videoconferencing System Advanced use Terminal Settings This menu provides basic network setup for the unit and should be used when installing the system. Network Configuration Before using the system it is necessary to specify which network to use and define its settings.

  • Page 70: Isdn-Bri Settings

    ISDN (+ SPID NTER LINE NUMBERS ISABLE UNUSED LINES ISDN switch type Select the type of ISDN network connected to your unit. TANDBERG Videoconferencing System NOTE NOTE ISDN-BRI, MAKE THE FOLLOWING SETTINGS S IF REQUIRED NOTE OME SOFTWARE VERSIONS DO NOT SUPPORT...
  • Page 71 National ISDN and AT&T Custom ISDN might require SPID numbers associated with your ISDN numbers. If you have received two different SPID numbers for each ISDN line from your telephone company, you must program both. Example: ISDN BRI 1: ISDN BRI 2: ISDN BRI 3: TANDBERG Videoconferencing System Numbers SPIDS 67838498 016783849800 67838498 016783849810...
  • Page 72 Advanced use TANDBERG Videoconferencing System Advanced ISDN settings Subaddress Using a subaddress enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different subaddresses. To call a terminal with a subaddress, separate the ISDN telephone number and the subaddress with a ‘*’.

  • Page 73: Parallel Dial

    Sending Complete The system will send the ISDN message information element ‘Sending Complete’. The system will not send ‘Sending Complete’. TANDBERG Videoconferencing System Call 12345601 Line 1 Setup, Number1: 602 Validate Numbers (MSN): On...

  • Page 74: External Network Settings

    ‘Manual’ should be used when no handshake signals are available, and the external equipment requires a constantly connected line. ‘L O MAKE AN CALL WHEN EASED TANDBERG Videoconferencing System KBPS USING THE XTERNAL ETWORK ’ IS SELECTED ENTER A NUMBER BEFORE PRESSING...
  • Page 75 RS366 ACR RS366 CRQ RS366 PND RS366 DLO RS366 NB1 RS366 NB2 RS366 NB4 RS366 NB8 RS366 GND Cable Marking DSU V.35 TANDBERG Videoconferencing System Male 25pin Comments DSUB Twisted pair Twisted pair Twisted pair Twisted pair DSU RS366 Advanced use...

  • Page 76: Lan Settings

    This is used for streaming data to limit how many routers the data should pass before it is rejected. If TTL is set to 2, data will not traverse more than 2 router hops. * - Please contact your TANDBERG representative for further information. TANDBERG Videoconferencing System...
  • Page 77 After streaming is started, an easy way to view the streamed audio/video is to start your Web-browser and enter the IP-address of the streaming system. After the Web page of the codec is shown, click on ‘Streaming’. Alternatively, enter http://<codec ip-address>/stream.sdp. TANDBERG Videoconferencing System Advanced use...
  • Page 78 Manual The codec will use a specific gatekeeper identified by ‘Gatekeeper IP-address’. The codec will not use a gatekeeper and an IP-address must be used in order to make an H.323 call. Gatekeeper IP-address This is the gatekeeper IP-address if you specify ‘Use Gatekeeper: Manual’. TANDBERG Videoconferencing System...
  • Page 79 When dialing a number prefixed with digits specified by ‘H.323 Prefix’, and with ‘Net: Auto’, an H.323 call will be placed. Example: H.323 Prefix is ‘555’. Dialling ‘55582’ with ‘Net:Auto’ will select LAN. Register Pressing ‘Register’ will send a gatekeeper registration request. This request will also be sent when leaving the menu. TANDBERG Videoconferencing System Advanced use...
  • Page 80 In the router, the following ports must be routed to the codec’s IP-address: Port 1720 Port 5555-5560 Port 2326-2365 Please contact your TANDBERG representative for further information. H.323 Ports Static When selecting static H323 ports for TCP connections the ports 5555 or 5556 will be used for Q931 and H245 respectively.
  • Page 81 Diffserv Used to define which priority Audio, Video, Data and Signaling packets should have in an IP network. The priority ranges from 0 to 63 for each type of packets. TANDBERG Videoconferencing System Auto will provide the following priority: Audio...
  • Page 82 When using DHCP, the default gateway will be set automatically. If the LAN utilizes static IP addresses, IP address, subnet mask, and default gateway must be specified by the LAN administrator. TANDBERG Videoconferencing System HANGES IN THIS MENU WILL NOT HAVE...
  • Page 83 SNMP Community names are used to authenticate SNMP requests. SNMP requests must have a ‘password’ in order to receive a response from the SNMP agent in the codec. NOTE SNMP C OMMUNITY NAME IS CASE SENSITIVE TANDBERG Videoconferencing System Advanced use...

  • Page 84: Call Settings

    When pressing CONNECT or any number to make a call, an Access Code menu will be shown. The user will then have to enter the correct Access Code in order to make a call. No Access Code is necessary to make a call. TANDBERG Videoconferencing System...

  • Page 85: Encryption Mode

    DES is not supported by all other sites, no other type of encryption will be initiated. AES* DES E NCRYPTION IS SUPPORTED FOR MIXED CONNECTED AT THE SAME TIME ULTISITE CAN RUN ENCRYPTED SITES AT * Optional feature TANDBERG Videoconferencing System ISDN/IP CALLS N ADDITION 128 K BPS AND ENCRYPTED SITES AT Advanced use...

  • Page 86: Max Call Length

    NUMBER DIALED WILL BE Using the three last profiles you can enter the name of a profile, prefix and network selection. This is useful if you have a fixed prefix for your service provider. TANDBERG Videoconferencing System , ISDN. I REFIX TO THE...

  • Page 87: Dataport Configuration

    When using this mode, it is necessary to have a TANDBERG system at the far end. Control mode The control interface provided by the Dataport...
  • Page 88 Advanced use TANDBERG Videoconferencing System Dataport 2 Dataport 2 is dedicated to the main camera and will not be available in standard configuration. The Codec will automatically detect WAVE cameras. If you are using a camera supporting the VISCA protocol, select ‘Mode: VISCA’.

  • Page 89: Language

    TANDBERG Videoconferencing System Advanced use Language The system supports 11 different languages for its on-screen menus. Select the preferred language, and press OK to save. Software Options The system requires a valid option key to activate Security (contains Secure Conference AES), MultiSite and/or Presenter functionality.

  • Page 90: Diagnostics

    Sync when the channels are synchronised Active when all available channels are connected Releasing waiting for the network to confirm a release of the call Released when disconnected - the network has acknowledged the disconnection TANDBERG Videoconferencing System...

  • Page 91: Cause Codes

    100 - Invalid information element contents 102 - Recovery on timer expiry 127 - Internetworking, unspecified 255 - TANDBERG specific. undefined cause code TANDBERG Videoconferencing System ’ TO BRING THIS MENU UP WHEN NOT IN THE MENU SYSTEM Advanced use...

  • Page 92: Call Status

    If Duo Video or MultiSite is used, pressing the LEFT/RIGHT keys will show one page per connected site. Please contact your TANDBERG representative for further information. Restore defaults You may restore all system settings to the factory default using this function.

  • Page 93: Ip Address Conflict Check

    This window will display all the system settings. Use the arrow keys to scroll through the list. IP Address Conflict Check The codec will give a warning if there is an IP conflict. This check may be initiated by the user by selecting IP Address Conflict Check. TANDBERG Videoconferencing System Advanced use...

  • Page 94: Peripheral Equipment

    Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able to build your own applications for use with the TANDBERG 2500, thereby better integrating the system into your business environment.
  • Page 95 • 1 VCR output (line level) via RCA connector providing a mixed signal between audio from the local side (except from the VCR input) and audio from the far end. This output is intended for connection to a VCR. * E2 only TANDBERG Videoconferencing System Peripherals...

  • Page 96: Dual Monitor

    • Set ‘VGA Out: Dual’ in ‘VGA Settings’ menu. XGA monitor* The TANDBERG 2500 can be delivered with XGA monitors as an option. This will allow you to display XGA images on your Dual Monitor. • Connect ‘VGA Out’ on the system to your XGA monitor.

  • Page 97: Document Camera

    If you want to use S-Video from the document camera, you can connect the document camera to the Aux input on the codec and set ‘Document Camera: Video2’ in ‘Video Settings’. Pressing D will then activate the S-Video input on the codec. TANDBERG Videoconferencing System Peripherals on the remote control...

  • Page 98: Multiple Controllable Cameras

    Peripherals TANDBERG Videoconferencing System Multiple controllable cameras Attaching multiple cameras to one system expands visibility and is useful in large group applications. The system is able to control up to 4 WAVE-cameras. Optional WAVE cameras are supplied with the necessary cabling.

  • Page 99: Audioscience Microphone

    Peripherals AudioScience microphone TANDBERG's award-winning AudioScience microphone is a ceiling-mounted, wide coverage, boundary microphone, that can eliminate the need for table microphones. It is designed to pick up the audio from all conference participants seated within in its pick-up area, defined by a quarter-sphere of approximately 14 foot (4.25m) radius extended in front of, and to the sides of the microphone.

  • Page 100: Video Cassette Recorder (Vcr)

    Audio Codec: Audio Output 3 VCR: Audio Input TANDBERG Videoconferencing System For playback, connect a cable between Video Out on the VCR and ‘VideoIn 4 (VCR)’ on the system. Connect a cable between Audio Out on the VCR and the VCR audio input on the system.

  • Page 101: Telephone Add-On

    Extra fixed cameras You can connect extra fixed cameras to your system, for example, a whiteboard camera. Connect the video output of the additional camera to one of the available Video in sockets on the system. TANDBERG Videoconferencing System Peripherals ULTI ITE HAS THE ABILITY TO ADD UP TO ISDN.

  • Page 102: Pc Applications

    38,400 baud. COM port PC SoftPresenter A PC image can be displayed on the system using PC SoftPresenter. For further information, see ‘PC SoftPresenter’ in ‘General use’. LAN-port TANDBERG Videoconferencing System T.120 / data Dataport 1 NOTE HEN THE MONITOR...

  • Page 103: Additional Microphones

    TANDBERG Videoconferencing System Peripherals Additional microphones If your environment is such that you require more microphones for your room, e.g. you have a whiteboard at a distance from your table microphones, it is possible to connect additional microphones to your system.

  • Page 104: Appendices

    U-interface Wall Connect the U-interface of your NT1 adapter to the line provided from your network provider. TANDBERG can provide NT-adapters. For convenience the NT1 adapters could be placed inside the cabinet. If needed, use the shorter ISDN cable (RJ45 connectors) delivered with the NT1 between the codec and the NT1 and the longer ISDN cable between the NT1 and the connector (RJ45) at the wall socket.
  • Page 105 Important: Use the Quick key ‘Set Restrict (56k)’ in the Quality menu to specify a restricted call (56k) when you dial a number. Example: One number dialing enter: Number: Two number dialing enter: Number: 2nd: TANDBERG Videoconferencing System ISDN1 BRI S/T TANDBERG LINE 2 SETUP NUMBER1: NUMBER2: SPID1: SPID2 And so on for the other lines.

  • Page 106: Iris Control And Lighting

    Appendices TANDBERG Videoconferencing System Appendix 3: Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting.
  • Page 107 1–3: Prestored camera views Grand Vison Document camera system Leader Board TANDBERG Videoconferencing System Audio: - Noise Floor preferred less than 44dBC. - Reverb Time .3 to .5 sec. - Ventilation: - Keep in mind Noise Floor. - Velocity = Noise. Therefore keep velocity of air low.
  • Page 108 - the system software globdir.prm - file containing up to 400 entries. These entries can not be edited from the TANDBERG Videoconferencing system, but can be edited as a text-file. Files accessible only by ‘ftp get /tmp/snapshots/xxx.jpg’ or ‘http://<IP-address of codec>/tmp/snapshots/xxx.jpg’: main.jpg...
  • Page 109 TANDBERG Videoconferencing System Appendices Custom logos · Go to the folder where your logo is located. NOTE : E2: 704 480, B7: 320 200, OGO MAX SIZE FILE FORMAT F THE FILE IS TOO LARGE NO LOGO WILL BE DISPLAYED ·...
  • Page 110 · Exit from ftp, type ‘bye’. Menu Password: Access to the menu system on the TANDBERG Videoconferencing unit can be controlled using password protection. This is done by using the following dataport command: menupassword set <pin-code>. The pin-code should be maximum 5 - five digits. To erase the menu password, enter an empty pin-code.
  • Page 111 TANDBERG Videoconferencing Unit. IP Password By setting a IP Password on the TANDBERG codec, all access to the system using IP (Telnet, FTP, WEB) requires a password. This password can be enabled from telnet or dataport using the command: ippassword <ip-password>. The default IP password is ‘TANDBERG’.
  • Page 112 All TANDBERG systems support both AES* and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a TANDBERG system will attempt to establish a secure conference using AES* or DES encryption. The TANDBERG system will attempt this for both IP and ISDN connections.
  • Page 113 TANDBERG Videoconferencing System Appendices Appendix 6: Declaration of Conformity...

  • Page 114: Index

    Cable Specification, V.35 75 Cables 15 Call making a LAN call 22 making a video call 22 restricted 24 Call control 74 TANDBERG Videoconferencing System Call Quality menu 47 Call Settings 84 Call status 92 Camera 10 controlling 32 extra camera 101...
  • Page 115 30 Monitor configuration 16 Motion 47 Moving camera 32 MSN (Multi Subscriber Number) 73 Multiple cameras 98 TANDBERG Videoconferencing System Multipoint Control Unit (MCU) 54 MultiSite (Built-in) 39 MultiSite cascading 40 NAT Address 80 Natural Video 7, 47 Network configuration 69...
  • Page 116 65 inputs 32, 95 mode 48 outputs 95 sources 32 Video call 22 Video cassette recorder (VCR) 100 TANDBERG Videoconferencing System Video In Name 66 View current settings 93 outgoing video 30 Viewing a still image 36 VNC 65...

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