Warranty; Warranty Conditions - Mercury Owner's Manual

10.1 VIN (SCOOTER INDENTIFICATION NUMBER)
Model Prism 3-wheel / Prism 4-wheel
To ensure the correct after sales service and warranty service support,
please write down the scooter serial number. The serial number is
located on the back right-hand side of the frame (see photo right).
VIN
Motor serial #
Medicare Technology Authorized Service Agent Details:
Name
Address
Tel
Postcode

10.2 WARRANTY CONDITIONS

There is a comprehensive twelve-month warranty from the date on which your new scooter is delivered. The warranty covers the
scooter for repairs or replacement during this period. For more detail, please see the Warranty Conditions below.
1. Any work or replacement part installation must be carried out by an authorized Medicare Technology dealer / service agent.
2. To apply the warranty should your scooter require attention please contact the designated service agent listed below.
3. Should any part of the scooter require repair or full or part replacement, as a result of a manufacturing or material defect within twelve months of receiving
the scooter, replacement parts will be supplied free of charge.
Note: This guarantee is not transferable
4. Any repaired or replaced parts will be covered by this warranty for the balance of the warranty period on the scooter.
5. Parts replaced after the original warranty has expired will by covered by a three months warranty.
6. Consumable items supplied will not generally be covered during the normal warranty period unless such items require repair or replacement clearly as a
direct result of a manufacturing or material defect.
Such items include (among others):
7. The above warranty conditions apply to brand new scooter purchased at the full retail price. If you are unsure whether your power chair is covered, check
with the service agent.
8. Under normal circumstances, no responsibility will be accepted where the scooter has failed as a direct result of:
a) The scooter part not having been maintained in accordance with the manufacturer's recommendations.
b) Failure to use the manufacturer's specified parts
c) The scooter or part having been damaged due to neglect, accident or improper use
d) The scooter or part having been altered from the manufacturer's specifications or repairs having been attempted before the service agent is notified
Please note your local service agent's contact details in the box above. In the event of your scooter requiring attention, contact them and give all relevant details so
they can act quickly.
The manufacturer reserves the right to alter without notices any weights, measurements or other technical data shown in this manual. All figures, measurements
and capacities shown in this manual are approximate and do not constitute specifications.
Mercury Prism Electric Scooter

10. WARRANTY

Controller #
Warranty Conditions:
upholstery, tyres and batteries.
Page 24 of 28 Owner's Handbook (Part Code: Z40949)