Troubleshooting Guide - Raymarine AIS500 User Manual

SRT Marine Technology

Troubleshooting guide

User guide
Problem
©
SRT-MTB proAIS Application
General
No AIS is detected
Can not communicate with unit
Static Data tab
No static data is displayed
The MMSI can not be changed
The static data is incorrect
GPS tab
No GPS position information is
displayed
(or graph shows only blue bars)
Diagnostics tab
Red cross against a status item
Active alarm shown:
Position sensor fault OR
SOG data fault OR
COG data fault OR
Active alarm shown:
VHF Antenna VSWR fault
Active alarm shown:
12V Power supply fault
Possible cause
The AIS is not connected to the serial
port selected from the drop down menu
The AIS is not powered
The serial cable is damaged or faulty
The AIS is not connected to the serial
port selected from the drop down menu
The Serial cable is damaged or faulty
The unit has not yet been configured
The MMSI has already been
programmed
Data was entered incorrectly
The unit has not acquired GPS fix
The GPS antenna is not correctly
connected
The GPS antenna does not have a clear
view of the sky
GPS antenna is unsuitable for use with
AIS
Unit configuration or antenna
connections
The unit has not acquired GPS fix
The VHF antenna is not connected or is
not suitable for use with the AIS
The power supply to the AIS is outside
the specified range.
LD2342 V1.4 Page 21 of 22
Solution
Check the number of the serial port the
AIS is connected to and retry
Check that the power supply is
connected and switched on
Try an alternative serial cable
Check the number of the serial port the
AIS is connected to and retry
Try an alternative serial cable
Follow instructions in the Static data
section to configure the unit
The MMSI can only be programmed
once. If it is incorrect please contact
your dealer.
Re-enter the static data and save to the
AIS. The MMSI cannot be updated.
Check the GPS antenna connections
and power cycle the AIS unit.
Check the GPS antenna location and
make sure it's view of the sky is not
obstructed
Check the AIS installation manual
against the specification of your GPS
antenna
See Diagnostics tab section of this user
guide for advice on each item
Wait at least five minutes for the unit to
acquire GPS position fix
Follow troubleshooting guide for GPS
tab
Check the VHF antenna connections.
Check the AIS installation manual
against the specification of your VHF
antenna
Check the power supply voltage to the
AIS against that specified in the
installation manual.
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