Troubleshooting - Raymarine AIS500 Installation Instructions Manual

6.2 Troubleshooting

Issue Action
No power Check:
• All power connections
• Check relevant fuses
• That power supply is at the correct voltage (12 V or 24 V)
AIS configuration Switch off all associated multi-function displays (MFDs),
data is not saved then re-configure
No data Check that:
• Connections are secure throughout the system
• The VHF aerial lead is securely connected and that you
can send and receive VHF radio information
No vessel data At the relevant Raymarine multi function display:
• Place the cursor over the targeted vessel and ensure
the AIS DATA soft key is not set to OFF
• Ensure the AIS layer is set to ON
• Ensure displayed target types are set to ALL
No AIS data Check the NMEA output from the multi-function displays to
the AIS500 input, and ensure:
• The wires are correctly connected
• The baud rate is 38400 baud
Diagnostics
Status indicator Wait at least 30 minutes to check that a 'Quiet time' has
remains amber not been requested by the local authority
Check that the:
• GPS antenna is properly connected
• GPS antenna has a clear view of the sky, without any
obstructions
• MMSI number has been properly configured (use the
proAIS application)
Status indicator is Check that:
red
• The VHF antenna is properly connected and in particular
it is not short circuiting to the vessel structure
• That power supply is at the correct voltage (12 V or 24 V)
• The MMSI number has been properly configured (use
the proAIS application)
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