About Camera Image And - Panasonic BL-C10A Installation/Troubleshooting Manual

Troubleshooting
2.3 About Camera Image and Page Display
Problem
The Top page is
not displayed.
• The camera IP address has changed.
Enter the new IP address in the address bar of the web
browser.
• Wrong IP address class is assigned to the camera.
IP addresses of the PC and the camera must be in the same
private IP address class. Set the IP address correctly (see
page 89 of the Operating Instructions in the Setup CD-ROM).
• The network is congested.
Pages may not be displayed immediately. Wait for a while.
• The web browser is accessing the proxy server.
Set the web browser to access the Internet directly (see page
92 of the Operating Instructions in the Setup CD-ROM).
• The camera is malfunctioning.
• The connection type is wrong (see page 31 of the Operating
Instructions in the Setup CD-ROM).
If the camera is not connected to the network in the [Auto
Negotiation] setting, set up the camera and the router seeing
the following table.
Network Camera
Router or hub
Auto Negotiation
Full Duplex
100Base-
TX
Half Duplex
Full Duplex
10Base-T
Half Duplex
• The default gateway or DNS server addresses may be wrong.
The correct IP addresses are required especially when you are
using the Viewnetcam.com service.
Assign the correct default gateway and DNS server
addresses (see page 28 of the Operating Instructions in the
Setup CD-ROM).
[For assistance, please call: 1-800-272-7033]
Cause and Remedy
100Base-TX
Auto
Negotiation
Full
Duplex
—
—
—
— —
—
Installation/Troubleshooting
10Base-TX
Half Full Half
Duplex Duplex
Duplex
—
— —
—
— —
— —
— —
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