BenQ GW Series User Manual

BenQ GW Series User Manual

Lcd monitor
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GW Series
LCD Monitor
User Manual

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Table of Contents
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Summary of Contents for BenQ GW Series

  • Page 1 GW Series LCD Monitor User Manual...
  • Page 2: Copyright

    Copyright Copyright © 2014 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
  • Page 3: Benq Ecofacts

    BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...
  • Page 4: Table Of Contents

    Viewing angle adjustment ........................22 Using the monitor wall mounting kit ....................23 Getting the most from your BenQ monitor ..............24 How to install the monitor on a new computer ................25 How to upgrade the monitor on an existing computer ..............26 How to install on Windows 8 (8.1) system (selected models only) ..........
  • Page 5: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor (for models without height adjustment stand) Monitor Stand (for models without height adjustment...
  • Page 6 Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.) Video Cable: D-Sub Video Cable: DVI-D (Optional accessory) Video Cable: HDMI (Optional accessory, sold separately) Video Cable: DP (Optional accessory, sold separately) Cable Clip (Optional accessory) •...
  • Page 7: Getting To Know Your Monitor

    Getting to know your monitor Front view Back view 1. Control buttons 2. Power button 3. Release button 4. Input and output ports (vary by model, see Input and output ports on page 5. Kensington lock slot • Above diagram may vary depending on the model. •...
  • Page 8: Input And Output Ports

    Input and output ports Available input and output ports may vary depending on your purchased model. Check the document on the provided CD for details. Specification Models with HDMI inputs 1. AC power input jack 2. Audio Line In 3. Headphone jack 2 3 4 4.
  • Page 9: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If your model came with a height adjustment stand (HAS), refer to Assembling your monitor with a height adjustment stand on page 16 for details on hardware installation. • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so.
  • Page 10 Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
  • Page 11 To Connect the DVI-D Cable Connect the plug of the DVI-D cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket. Tighten all finger screws to prevent the plugs from accidently falling out during use.
  • Page 12 Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
  • Page 13: How To Detach The Stand Base

    How to detach the stand base If your model came with a height adjustment stand (HAS), refer to How to detach the base on page 19 for details. 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable.
  • Page 14 3. Remove the monitor stand. Insert a pointed object such as a screwdriver to the hole above the monitor stand arm, and then push the screwdriver against the release button inside the hole. Then pull the monitor stand backward away from the monitor.
  • Page 15: Using The Monitor Wall Mounting Kit (Selected Models Only)

    Using the monitor wall mounting kit (selected models only) The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully.
  • Page 16: Assembling Your Monitor With A Height Adjustment Stand

    Assembling your monitor with a height adjustment stand How to attach the monitor base • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. •...
  • Page 17 Rotate the turntable on the bottom of the monitor base until you see the thumbscrew ( Tighten the thumbscrew on the bottom of the monitor base as illustrated ( To secure or release a screw, a screwdriver or a coin is required.
  • Page 18 You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. Assembling your monitor with a height adjustment stand...
  • Page 19: How To Detach The Base

    How to detach the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Gently lift the display up and extend the stand to the maximum extended position.
  • Page 20: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.
  • Page 21: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operation system on your PC, different procedures should be followed to adjust the screen orientation.
  • Page 22: Viewing Angle Adjustment

    To avoid the edge of the LCD display hitting the monitor base surface while it is being rotated, do tilt and extend the monitor to the highest position before you start to rotate the display. You should also make sure there are no obstacles around the monitor and there is enough room for cables.
  • Page 23: Using The Monitor Wall Mounting Kit

    Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions: •...
  • Page 24: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
  • Page 25: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...
  • Page 26: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
  • Page 27: How To Install On Windows 8 (8.1) System (Selected Models Only)

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 28: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 29: How To Install On Windows Vista Systems (Selected Models Only)

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 30: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...
  • Page 31: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. Low Blue Light Input Volume Menu Exit Low Blue Light Input Volume Menu...
  • Page 32 OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for . To change Custom Key 2 Input the default settings, see Customizing the hot keys on page • For Down/Decrease adjustment. •...
  • Page 33: Picture Optimization

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.
  • Page 34: Choosing An Appropriate Picture Mode For Reading

    Choosing an appropriate picture mode for reading Your monitor features a picture mode that is suitable for reading e-books and documents. 1. Press any of the control keys to bring up the hot key menu, and press to access the Menu main menu.
  • Page 35: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press to access the main Menu menu.
  • Page 36: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 37 Item Function Range Adjusts the vertical position of the screen image. 0 to 100 V. Position Adjusts the pixel clock frequency timing to 0 to 100 Pixel Clock synchronize with the analog input video signal. See also: Picture optimization on page Not applicable to a digital input signal.
  • Page 38: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 39 Item Function Range Allows video and still photographs to be viewed Color Normal Temperature with natural coloring. This is the factory default color. Applies a cool tint to the image and is factory Bluish pre-set to the PC industry standard white color. Applies a warm tint to the image and is factory Reddish pre-set to the news print standard white color.
  • Page 40: Picture Advanced Menu

    Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 41 Item Function Range For viewing videos. Movie For playing video games. Game For viewing still images. Photo For better color matching representation with the sRGB peripheral devices, such as printers, digital cameras, etc. For saving electricity with low power consumption by providing minimum brightness for all running programs.
  • Page 42 Item Function Range Determines the color space ( ) based on the detected Color video signal. Format You might need to manually set the if colors shown on the Color Format monitor screen do not display properly. If the input source is HDMI or DP, color format is not selectable. In other words, is automatically set depending on the input video Color Format...
  • Page 43: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 44: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 45 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 46 Item Function Range Sets the function to be accessed by custom key 1. • Picture Mode Custom Key • Low Blue Light • Display Mode Sets the function to be accessed by custom key 2. Custom Key • Brightness • Sets the function to be accessed by custom key 3.
  • Page 47 Item Function Range Displays the current monitor property settings. • Input Information • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Selects an appropriate DP standard for data transmission. • DisplayPort • Resets all mode, color and geometry settings to the •...
  • Page 48: Ergonomics Menu

    Ergonomics menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 49: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link on the CD, and then "Adjusting the Screen Resolution" select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test.
  • Page 50: Need More Help

    • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com. Troubleshooting...

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