BenQ G Series User Manual
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BenQ G Series User Manual

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G Series
LCD Monitor
User Manual

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Summary of Contents for BenQ G Series

  • Page 1 G Series LCD Monitor User Manual...

  • Page 2: Copyright

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.
  • Page 3 Power Safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.
  • Page 4 If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution •...

  • Page 5: Table Of Contents

    How to detach the stand and the base ....................14 Using the monitor wall mounting kit ....................16 Getting the most from your BenQ monitor ..............17 How to install the monitor on a new computer ................18 How to upgrade the monitor on an existing computer ..............19 How to install on Windows 10 system ....................

  • Page 6: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand (Supply varies by model.) Monitor Base (Supply varies by model.)
  • Page 7 Video Cable: DVI-D (Optional accessory) Video Cable: HDMI (Optional accessory) Audio Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.

  • Page 8: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Control buttons 2. Power button Back view 3. Input and output ports (vary by model, see Input and output ports on page 4. Stand release 5. Kensington lock slot • Above diagram may vary depending on the model. •...

  • Page 9: Input And Output Ports

    Input and output ports Available input and output ports may vary depending on your purchased model. Check the Specification document on the provided CD for details. Models with dual inputs 1. AC power input jack 2. HDMI sockets 3. DVI-D socket 4.

  • Page 10: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
  • Page 11 Tighten the thumbscrew on the bottom of the monitor base as illustrated. The illustrations in this document are for your reference only and may look different from the appearance of the product. Orient and align the stand arm with the monitor, then push them together until they click and lock into place.
  • Page 12 2. Connect the PC video cable Either Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems.
  • Page 13 Turn on the computer too, and select an input source by the OSD control keys. GL2070/GW2270 Follow the instructions in Getting the most from your GW2270H/GW2470H BenQ monitor on page 17 to install the monitor GW2470HL/GW2470LE GW2870H/GC2870H software. GW2270HM/GW2470HM GW2470ML/GW2470EM To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 14: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 15 3. Remove the monitor stand. Insert a pointed object such as a screwdriver to the hole above the monitor stand arm, and then push the screwdriver against the release button inside the hole. Then pull the monitor stand backward away from the monitor.

  • Page 16: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...

  • Page 17: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.

  • Page 18: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 19: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 20: How To Install On Windows 10 System

    Driver Update Driver 5. Click the tab and the button. 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. Update Driver Software Browse my computer for 7. In the window, select the option driver software Browse 8.

  • Page 21: How To Install On Windows 8 (8.1) System

    Driver Update Driver 5. Click the tab and the button. 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. Update Driver Software Browse my computer for 7. In the window, select the option driver software Browse 8.

  • Page 22: How To Install On Windows 7 System

    Driver Update Driver 5. Click the tab and the button. 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. Update Driver Software Browse my computer for 7. In the window, select the option driver software Browse 8.

  • Page 23: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...

  • Page 24: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.
  • Page 25 OSD icon OSD in hot key in main Function menu menu Custom Key 2 Input • By default, the key is the hot key for . To change the default settings, see Customizing the hot keys on page • For Down/Decrease adjustment. Custom Key 3 Volume •...

  • Page 26: Picture Optimization

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.

  • Page 27: Choosing An Appropriate Picture Mode For Reading

    Choosing an appropriate picture mode for reading Your monitor features a picture mode that is suitable for reading e-books and documents. (Menu) 1. Press any of the control keys to bring up the hot key menu, and press to access the main menu.

  • Page 28: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. (Menu) Press any of the control keys to bring up the hot key menu, and press to access the main menu.

  • Page 29: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 30 Item Function Range Input D-Sub Use this to change the input to that appropriate to • your video cable connection type. • (for models with DVI inputs) HDMI • (for models with HDMI inputs) H. Position Adjusts the horizontal position of the screen image. 0 to 100 V.

  • Page 31: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 32 Item Function Range Gamma Adjusts the tone luminance. The default value is 3 (the • standard value for Windows). • • • • Color Normal Allows video and still photographs to be viewed Temperature with natural coloring. This is the factory default color.

  • Page 33: Picture Advanced Menu

    Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 34 Item Function Range Low Blue Decreases the blue light emitted from the display to Light (for reduce the risk of blue light exposure to your eyes. models with Low Blue Low Blue Light The value for each mode indicates how Light Standard much blue light is decreased compared with the...
  • Page 35 Item Function Range • ON Overscan Slightly enlarges the input image. Use this feature to hide annoying • OFF edge noise if present around your image. Available only when the input source is HDMI or D-Sub (VGA converted from Component). Display This feature is provided to allow aspect ratios other than 16:9 to be Mode...

  • Page 36: Audio Menu (Selected Models Only)

    Audio menu (selected models only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 37: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 38 Item Function Range Language English Sets the OSD menu language. • Settings Français • Deutsch The language options displayed on your OSD may • differ from those shown on the right, depending Italiano • on the product supplied in your region. Español •...
  • Page 39 Item Function Range Custom Key Picture Mode Sets the function to be accessed by custom key 1. • Low Blue • Light Custom Key Sets the function to be accessed by custom key 2. Blue Light Plus Custom Key Sets the function to be accessed by custom key 3. Display Mode •...
  • Page 40 Item Function Range Reset All Resets all mode, color and geometry settings to the • factory default values. • *: Available menu options may vary, depending on the product supplied for your region. Navigating the main menu...

  • Page 41: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. "Adjusting the Screen Resolution" • Read the instructions on the link on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. • If a VGA extension cable is used, remove the extension cable for the test. Is the image now "Adjusting in focus? If not, optimize the image by working through the instructions in the the refresh rate"...
  • Page 42 The image is displaced in one direction. "Adjusting the Screen Resolution" Read the instructions on the link on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. Faint shadow from the static image displayed is visible on the screen. •...

  • Page 43: Need More Help

    Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting...

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