BenQ G Series User Manual
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BenQ G Series User Manual

BenQ G Series User Manual

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G Series
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Summary of Contents for BenQ G Series

  • Page 1 G Series LCD Monitor User Manual...

  • Page 2: Copyright

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.

  • Page 3: Product Support

    Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. • User manual and related document: www.BenQ.com...
  • Page 4 • An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed. For Germany only: •...
  • Page 5 If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution •...

  • Page 6: Table Of Contents

    How to detach the stand and the base ....................15 Using the monitor wall mounting kit ....................17 Getting the most from your BenQ monitor ..............18 Downloading the LCD Monitor driver files from the Internet............. 18 How to install the monitor on a new computer ................19 How to upgrade the monitor on an existing computer ..............

  • Page 7: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor (Models with standard bezel) (Edge-to-edge models) Monitor Stand (Supply varies by model.) Monitor Base (Supply varies by model.)
  • Page 8 Regulatory Statements Power Cord (Picture may differ from product supplied for your region.) Video Cable: D-Sub Video Cable: DVI-D (Optional accessory) Video Cable: HDMI (Optional accessory) Audio Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.

  • Page 9: Getting To Know Your Monitor

    Getting to know your monitor Front view (Models with standard bezel) (Edge-to-edge models) 1. Control buttons 2. Power button 3. Power LED indicator Back view (Models with standard bezel) (Edge-to-edge models) 4. Input and output ports (vary by model, see Input and output ports on page 5.

  • Page 10: Input And Output Ports

    Input and output ports Available input and output ports may vary depending on your purchased model. Check the product specifications on the website for details. Models with dual inputs 1. AC power input jack 2. HDMI sockets 3. DVI-D socket 4.

  • Page 11: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
  • Page 12 Tighten the thumbscrew on the bottom of the monitor base as illustrated. The illustrations in this document are for your reference only and may look different from the appearance of the product. Orient and align the stand arm with the monitor, then push them together until they click and lock into place.
  • Page 13 2. Connect the PC video cable Either Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems.
  • Page 14 GW2870H/GC2870H GW2270HM/GW2470HM Follow the instructions in Getting the most from your GW2470ML/GW2470EM BenQ monitor on page 18 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 15: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 16 3. Remove the monitor stand. Insert a pointed object such as a screwdriver to the hole above the monitor stand arm, and then push the screwdriver against the release button inside the hole. Then pull the monitor stand backward away from the monitor.

  • Page 17: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...

  • Page 18: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the local website. See Downloading the LCD Monitor driver files from the Internet on page 18 for details.

  • Page 19: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 20: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 21: How To Install On Windows 10 System

    Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...

  • Page 22: How To Install On Windows 8 (8.1) System

    Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...

  • Page 23: How To Install On Windows 7 System

    Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...

  • Page 24: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...

  • Page 25: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.
  • Page 26 OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for . To change Custom Key 2 Input the default settings, see Customizing the hot keys on page • For Down/Decrease adjustment. •...

  • Page 27: Picture Optimization

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display. The utility is available on the website.

  • Page 28: Choosing An Appropriate Picture Mode For Reading

    Choosing an appropriate picture mode for reading Your monitor features a picture mode that is suitable for reading e-books and documents. 1. Press any of the control keys to bring up the hot key menu, and press to access (Menu) the main menu.

  • Page 29: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press to access (Menu) the main menu. See Basic menu operation on page 25 for details.

  • Page 30: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 31 Item Function Range Use this to change the input to that appropriate to • Input D-Sub your video cable connection type. • (for models with DVI inputs) • (for HDMI models with HDMI inputs) (GW2475H) • D-Sub • HDMI 1 •...

  • Page 32: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 33 Item Function Range Adjusts the tone luminance. The default value is 3 (the • Gamma standard value for Windows). • • • • Allows video and still photographs to be viewed Color Normal Temperature with natural coloring. This is the factory default color.

  • Page 34: Picture Advanced Menu

    Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 35 Item Function Range Decreases the blue light emitted from the display to Low Blue (for reduce the risk of blue light exposure to your eyes. Light models with Low Blue The value for each mode indicates how Low Blue Light Light much blue light is decreased compared with the Standard...
  • Page 36 Item Function Range Slightly enlarges the input image. Use this feature to hide annoying • ON Overscan edge noise if present around your image. • OFF Available only when the input source is HDMI or D-Sub (VGA converted from Component). This feature is provided to allow aspect ratios other than 16:9 to be Display Mode...

  • Page 37: Audio Menu (Selected Models Only)

    Audio menu (selected models only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 38: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 39 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 40 Item Function Range Sets the function to be accessed by custom key 1. • Custom Key Picture Mode • Low Blue Light Sets the function to be accessed by custom key 2. Custom Key Blue Light Plus Sets the function to be accessed by custom key 3. Custom Key •...
  • Page 41 Item Function Range Resets all mode, color and geometry settings to the • Reset All factory default values. • *: Available menu options may vary, depending on the product supplied for your region. Navigating the main menu...

  • Page 42: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Download from the website (see Product support on page 3). Refer to Resolution file " ". And then select the correct resolution, refresh rate Adjusting the Screen Resolution and make adjustments based on these instructions. •...
  • Page 43 The image is displaced in one direction. Download from the website (see Product support on page 3). Refer to Resolution file " ". And then select the correct resolution, refresh rate and Adjusting the Screen Resolution make adjustments based on these instructions. Faint shadow from the static image displayed is visible on the screen.

  • Page 44: Need More Help

    Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting...

This manual is also suitable for:

Gw2475hGw2270hGw2270hmGw2270Gc2870hGw2470h

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