BenQ GW2270 User Manual
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GW Series
LCD Monitor
User Manual

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Summary of Contents for BenQ GW2270

  • Page 1 GW Series LCD Monitor User Manual...
  • Page 2: Copyright

    Copyright Copyright © 2015 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
  • Page 3 BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...
  • Page 4: Table Of Contents

    How to detach the stand and the base ....................13 Using the monitor wall mounting kit ....................15 Getting the most from your BenQ monitor ..............16 How to install the monitor on a new computer ................17 How to upgrade the monitor on an existing computer ..............18 How to install on Windows 8 (8.1) system ..................
  • Page 5: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand (Supply varies by model.) Monitor Base (Supply varies by model.)
  • Page 6 Video Cable: DVI-D (Optional accessory) Video Cable: HDMI (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
  • Page 7: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Control buttons 2. Power button Back view 3. Input and output ports (vary by model, see Input and output ports on page 4. Stand release 5. Kensington lock slot • Above diagram may vary depending on the model. •...
  • Page 8: Input And Output Ports

    Input and output ports Available input and output ports may vary depending on your purchased model. Check the Specification document on the provided CD for details. Models with dual inputs 1. AC power input jack 2. HDMI sockets 3. DVI-D socket 4.
  • Page 9: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
  • Page 10 Tighten the thumbscrew on the bottom of the monitor base as illustrated. The illustrations in this document are for your reference only and may look different from the appearance of the product. Orient and align the stand arm with the monitor, then push them together until they click and lock into place.
  • Page 11 2. Connect the PC video cable Either Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems.
  • Page 12 Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
  • Page 13: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 14 3. Remove the monitor stand. Insert a pointed object such as a screwdriver to the hole above the monitor stand arm, and then push the screwdriver against the release button inside the hole. Then pull the monitor stand backward away from the monitor.
  • Page 15: Using The Monitor Wall Mounting Kit

    Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions •...
  • Page 16: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
  • Page 17: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...
  • Page 18: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
  • Page 19: How To Install On Windows 8 (8.1) System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 20: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 21: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...
  • Page 22: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.
  • Page 23 OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for . To change Custom Key 2 Input the default settings, see Customizing the hot keys on page • For Down/Decrease adjustment. •...
  • Page 24: Picture Optimization

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.
  • Page 25: Choosing An Appropriate Picture Mode For Reading

    Choosing an appropriate picture mode for reading Your monitor features a picture mode that is suitable for reading e-books and documents. 1. Press any of the control keys to bring up the hot key menu, and press to access (Menu) the main menu.
  • Page 26: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press to access the (Menu) main menu.
  • Page 27: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 28 Item Function Range Adjusts the horizontal position of the screen image. 0 to 100 H. Position Adjusts the vertical position of the screen image. 0 to 100 V. Position Adjusts the pixel clock frequency timing to 0 to 100 Pixel Clock synchronize with the analog input video signal.
  • Page 29: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 30 Item Function Range Adjusts the tone luminance. The default value is 3 (the • Gamma standard value for Windows). • • • • Allows video and still photographs to be viewed Color Normal Temperature with natural coloring. This is the factory default color.
  • Page 31: Picture Advanced Menu

    Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 32 Item Function Range For viewing multimedia files. -30% Multimedia For web surfing. -50% Surfing For office works or office environment. -60% Office For reading e-books or documents. -70% Reading For viewing videos. Movie For playing video games. Game For viewing still images. Photo For better color matching representation with the sRGB...
  • Page 33 Item Function Range Determines the color space ( ) based on the detected Color video signal. Format You might need to manually set the if colors shown on the Color Format monitor screen do not display properly. If the input source is HDMI, color format is not selectable. In other words, is automatically set depending on the input video source.
  • Page 34: Audio Menu (Selected Models Only)

    Audio menu (selected models only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 35: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 36 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 37 Item Function Range Allows the monitor settings to be set through the software • DDC/CI on the PC. • DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.
  • Page 38: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link on the CD, and then "Adjusting the Screen Resolution" select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test.
  • Page 39: Need More Help

    • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com. Troubleshooting...

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