HP Pavilion ze5200 Service Manual page 91

Call Center:
Symptom Suggestions
Notebook pauses or May be normal Windows
runs sluggishly. behavior (background
processing can affect
response time).
Certain operations (such as
virus scanning or file
browsers) can affect
performance.
Press Ctrl+Alt+Del to see if
an application is not
responding.
Restart notebook.
If hard disk has spun down to
conserve power, it can take
several seconds to spin up
(you can hear this). Use
Control Panel to modify hard
disk power settings.
Check for overheating—see
previous symptom.
If notebook's hard drive
frequently runs (as indicated
by hard drive light on front of
notebook) while notebook
appears to be paused or
running slowly, consider
installing additional SDRAM.
Make sure hard drive has
adequate free space. Delete
temporary and unneeded
files.
Notebook still on Press Ctrl+Alt+Del and end
but stops any application not
responding. responding.
Reset notebook (see
page 1-21).
Accessories
Port replicator Check notebook's power
problems. supply.
Check settings in BIOS
Setup.
Service Manual
Repair Center: Repair Center:
Likely Causes Comments
CPU module. If notebook slows after period
of continuous activity, check
Motherboard.
heatsink—see previous
symptom.
Port replicator. Port replicator is not
repairable, and must be
Motherboard.
exchanged.
Troubleshooting and Diagnostics 3-17