Table of Contents
Advertisement
Back to Contents Page
Solving Problems
Dell™ Dimension™ 4500
Finding Help Information
Battery Problems
Drive Problems
E-Mail, Modem, and Internet Problems
Error Messages
General Problems
Keyboard Problems
Finding Help Information
To access the Tell Me How help file
1. Click the Start button, and then click Help and Support.
2. Click User and system guides, and then click User's guides.
3. Click Tell Me How.
To access Windows help
1. Click the Start button, and then click Help and Support.
2. Type a word or phrase that describes your problem, and then click the arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions shown on the screen.
To locate additional information for your computer —
Battery Problems
CAUTION:
There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type
recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.
CAUTION:
Before you begin any of the procedures in this section, follow the
Replace the battery —
If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or
date displays during start-up, replace the battery. If the battery still does not work properly, contact Dell. See "Contacting Dell" in the Dell
Owner's Manual for the correct number to call.
Drive Problems
Floppy drive problems
®
Ensure that Windows
recognizes the drive —
a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
Test the drive
Insert another disk to eliminate the possibility that the original floppy disk is defective.
l
Insert a bootable floppy disk and reboot the computer.
l
Ensure that the disk is not full or write-protected —
See the following illustration.
Mouse Problems
Network Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
Video and Monitor Problems
See
"Finding Information for Your
Click the Start button, and then click My Computer. If the floppy drive is not listed, perform
Ensure that the disk has available space and that it is not write-protected (locked).
Computer."
"Safety
Instructions."
Advertisement
Table of Contents
