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Alcatel Mobile Reflexes
Alcatel
OmniPCX Office
OK
A R C H I T E C T S O F A N I N T E R N E T W O R L D

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Summary of Contents for Alcatel Mobile 100

  • Page 1 Alcatel Mobile Reflexes ™ Alcatel OmniPCX Office A R C H I T E C T S O F A N I N T E R N E T W O R L D...
  • Page 3: User Manual

    Thank you for choosing the Mobile 100 or 200 Reflexes: this is a reliable telephone designed to make life easier. To find out the essential functions of the Mobile 100 or 200, we suggest that you read carefully the first chapters of this guide.
  • Page 4: Table Of Contents

    Contents Precautions for use ..... . p.8 Your telephone ......p.10 Display and corresponding icons .
  • Page 5 Contents Sharing ....... . p.32 Answering the general bell ..... . . p.32 Call pick-up .
  • Page 6 Contents Programming your telephone ... . . p.51 Initializing your voice mailbox..... p.51 Customising your voice greeting .
  • Page 7 Contents Accessories......p.79 10.1 Chargers ........p.79 10.2 Characteristics of the mains power adapter .
  • Page 8: Precautions For Use

    The DECT functions provided by your Alcatel system allow user mobility management via DECT cordless telephones. Radio coverage of the ALCATEL system is ensured by a network of radio terminals. The coverage area of a radio terminal is called a cell.
  • Page 9 • This telephone has been specially designed for use with an ALCATEL system as described in the manual. • As this telephone complies with the GAP standard, it can be used in simplified mode on another DECT/GAP system (other PABX or private residential base station).
  • Page 10: Your Telephone

    Your telephone Headset socket „ Erase a character „ Return to previous menu „ Delete an entire field (long press) „ Hang up „ Return to first screen „ Switch off ringer „ Lock/unlock keypad (long press) „ Activate/disable the vibrator (long press) „...
  • Page 11 Light • Exit from radio field (rapid flashing) „ Adjust audio volume „ Access MENU „ Navigate „ Apply „ Lift the receiver „ Redial (long press) „ Broker call (during enquiry call) „ Activate/deactivate loudspeaker „ Activate mute on hands free charger „...
  • Page 12: Display And Corresponding Icons

    Display and corresponding icons 2WKHU Features 1 line of status icons and 3 lines of 16 alphanumeric characters. The Mobile 200 also has a back-lit display and keypad. Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone.
  • Page 13: Menu Icons

    MENU icons The MENU is accessible from the welcome screen by pressing the OK key. (OK : It provides access to all the functions available on your system. Directories: manage your personal directory and access the company directory. Redial: call back the last number dialled. Diversion: divert your calls to another number.
  • Page 14: Call Icons

    Call icons Making a call Answering a call* In conversation* Call on hold* Accessing the directories Transferring a call Switching to DTMF signals Setting up a conference Putting on common hold Parking an external communication * In the event of a multiple call, the icons are given indices to represent the different correspondents...
  • Page 15: How To Read This Guide

    How to read this guide Press briefly on the navigation key to access the MENU and to confirm. Move the navigation key up or down. Move the navigation key to the left or right. Use the keypad to enter digits and letters. Description of an action or context Important information.
  • Page 16: Getting Started

    • To remove it Slide the battery Remove it from the towards the bottom slide of the telephone The Mobile 100 functions exclusively with the Ni-Mh battery, and the Mobile 200 with the Li-Ion battery.
  • Page 17: Charging Your Telephone Battery

    Charging your telephone battery Connect the charger and Battery being charged* place the telephone in the charging holder Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery. If the telephone is to remain unused or out of its charger for several weeks, remove the battery and store it separately.
  • Page 18: Switching On Your Telephone

    Switching on your telephone MARTIN Paul Wed 24 May 16:30 Switch on Wait a few seconds Your telephone is (long press) (about 3s). switched on If the display fails to light up or the battery icon is flashing, recharge the battery. If the radio reception icon doesn’t appear on the telephone display : •...
  • Page 19: Accessing The Menu And Navigating

    Accessing the MENU and navigating The MENU is accessible from the welcome screen by pressing the OK key. (OK : MARTIN Paul Wed 24 May 16:30 Confirm Accessing the functions: mbx greeting Select a function in the Confirm You can move horizontally MENU along the various icons within the function...
  • Page 20: Using Your Telephone

    Using your telephone 2WKHU Making a call John in conversation Transfer Dial Send the call Speak Hang up To make an external call, dial the outside line access code before dialling your correspondent’s number. Calling from your personal directory (Individual number) Pers Sp Dial Directory Select the...
  • Page 21: Calling Your Correspondent By Name

    Calling your correspondent by name (company directory) Pers Sp Dial Directory Select the Confirm Select ’Directory’ ’Directories’ function Type surname : Confirm Enter the first letter of your Select the Send the correspondent’s surname* desired name call * If several names come up, you can refine the search by entering the successive letters (second, third, etc.) of the name you are looking for.
  • Page 22: Answering A Call

    Answering a call Sophie Sophie is calling in conversation Transfer You are receiving a Off-hook Speak Hang up call The ringer does not ring if: . the vibrator is active, the vibrator active icon is displayed on the screen saver. .
  • Page 23: Requesting Automatic Callback If Internal Number Is Busy

    Requesting automatic callback if internal number is busy The telephone of the internal correspondent you are trying to contact is busy, and you want the person to call you back as soon as they are free. Sophie MARTIN Please wait Wed 24 May 16:30 Cback active Callback...
  • Page 24: During A Call

    During a call During a call and without losing the connection, there are several ways to access the options offered by your system, using: • the list of icons at the top of the screen • the list of items at the bottom of the screen Sophie in conversation Transfer...
  • Page 25 • Example: sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine: 0123456789 0123456789 in conversation in conversation Transfer Send MF Code? In conversation Select the ’Send MF Code’...
  • Page 26: Features In Conversation

    Features in conversation 2WKHU Make a second call Number? Paul in conversation Transfer Dial the number Send the call John in conversation Transfer The first Hang up the correspondent is ongoing call placed on hold You can also call a second correspondent by selecting the icon or 2nd call text, or else by using your personal directory or the company directory.
  • Page 27: Receive A Second Call

    Receive a second call You are in conversation and a correspondent is trying to contact you: Paul John is calling in conversation Transfer The caller’s name is displayed for 3 Off-hook seconds, and a beep is sent Paul in conversation Transfer The first Hang up the...
  • Page 28: Switching Between Calls (Broker Call)

    Switching between calls (broker call) During a call, to recover the correspondent on hold: Paul John in conversation in conversation Transfer Transfer Recover the correspondent on hold You can establish the identity of the waiting call without taking it by using the navigate-left-right key. (navigate-left-right : Paul John...
  • Page 29: Transferring A Call

    Transferring a call To transfer your correspondent to another person: Number? 0123456789 in conversation Transfer Dial the destination number Paul in conversation Transfer You are in Confirm the conversation with ’Transfer’ the destination option number After dialling the destination number, you can transfer the call directly without waiting for your correspondent’s reply by validating the ’Transfer’...
  • Page 30: Placing An Outside Call On Hold (Parking)

    Placing an outside call on hold (parking) You can park an outside correspondent in order to take the call on another set. 0612457845 0612457845 in conversation in conversation Transfer Park call? You are holding an Select the ’Parking’ icon Confirm external conversation Your correspondent is parked and hears the hold melody.
  • Page 31: Store A Number

    Store a number* To store the displayed number in the personal directory while a communication is in progress:; John Pers SP Dial Directory in conversation Transfer »Pers SP Dial Select the apply Confirm access to apply "Directories" "->Pers Sp Dial" function 1-....
  • Page 32: Sharing

    Sharing 2WKHU Answering the general bell When the operator is absent, incoming external calls are diverted to a general bell. You can answer these calls: Select the ’Pick-up’ Confirm function Ans Gen Bell OK ? Select the ’Answer Confirm to take the general bell’...
  • Page 33: Call Pick-Up

    Call pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. Select the ’Pick-up’ Confirm function Number? Pick-up Ind ..OK ? Confirm access to Enter number of ringing Confirm ’Terminal call pick-up’...
  • Page 34: Hunting Groups

    Hunting groups Hunting group call: Some extensions can be associated to form a group. You can contact any one of them by dialling the group number. Belonging to a group does not affect the management of direct calls. A specific telephone within a group can always be called by using its own number.
  • Page 35: Diverting Hunting Group Calls

    Diverting hunting group calls You can divert your own group calls: Diversion acknowledgement is displayed Code of the No. of Off-hook ’Group call diversion diversion’ telephone function To cancel this function, refer to chapter 6 ’Cancelling all diversions’. Sending a text message to an internal correspondent Select the ’Mail’...
  • Page 36 The following 27 predefined messages exist: CALL ME BACK 15 MEETING ON xx.xx.xx (*) CALL ME BACK TOMORROW 16 MEETING ON xx.xx.xx AT xx : xx (*) CALL ME BACK AT xx : xx (*) 17 OUT FOR A WHILE CALL BACK xx.xx.xx (*) 18 ABSENT FOR THE REST OF THE CALL THE ATTENDANT...
  • Page 37: Send A Voice Message Copy

    Send a voice message copy 1 voice mail Confirm access to the Confirm access to the ’Mail’ function voice mailbox Read a msg New 1 Old 4 Personal Apply Select the message to copy code 01/05 107 10 May 9:15 Send copy? Apply Number?
  • Page 38 Send copy Rec comment Apply Record Recording ... Stop? Start recording Apply Recording in Apply progress Please confirm Apply While recording a comment you can select other functions using the navigate-up-down key (navigate-up-down :...
  • Page 39: Sending A Recorded Message To A Number / A Distribution List

    Sending a recorded message to a number / a distribution list Confirm access to the Confirm access to 'Mail' function the voice mail Send a msg Apply Apply Number? ..no. or name of the recipient Apply or the list (000 - 050) * 01/05 Confirm? Select the message...
  • Page 40 • To record the message Record Recording ... Stop? Start the recording Apply Recording in Apply progress Please confirm Send the message Apply While the message is being recorded, you can select other functions with the navigate-up-down key. (navigate-up-down :...
  • Page 41: Keep In Touch

    Keep in touch 2WKHU Selecting calls to be diverted This function enables you to select the calls to be diverted. These can be: external calls, internal calls (local) or all calls. Select the ’Diversion’ Confirm function All calls Extern calls Local calls Select the ’List of calls’...
  • Page 42: Consulting Your Voice Mailbox

    Consulting your voice mailbox When you have received a message, the Voice mailbox initialization icon is displayed on the welcome screeen. (Voice mailbox initialization : 1 voice mail Confirm access to the Confirm access to the ’Mail’ function voice mailbox display number of new and old messages Personal...
  • Page 43 • To access voice mail functions You can move horizontally along the various icons. 01/05 107 10 May 9:15 Play new? Listen to the messages Erase the current message Call back the person who left the message Send a copy of a message Pause while listening to the message Go back 10 seconds Go forward 10 seconds...
  • Page 44: Activating/Deactivating The Personal Assistant

    Activating/deactivating the personal assistant As well as leaving a message in the voice mailbox, the personal assistant directs the caller to an extension number, an outside number, a mobile or the switchboard. Select the ’Customizing your Apply telephone’ function perso assist Select the ’Personal Apply Assistant’...
  • Page 45: Personal Assistant : Reaching You With One Number Only

    Personal assistant : reaching you with one number only Select the ’Customizing Apply your telephone’ function perso assist Select the Apply ’Personal Assistant’ icon Menu Select the ’Menu’ Apply icon...
  • Page 46 • To select the type of forwarding Internal Nb Modify? Enter the name of a Apply colleague or your assistant or any other name External Nb Modify? Key in an outside Apply number Mobile Nb Modify? Key in the number Apply of your mobile Choice ON...
  • Page 47: Diverting Calls To Another Number

    Diverting calls to another number (immediate diversion) The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.). Select the ’Diversion’ Confirm function Number? Div Imm ..OK ? Confirm access to Dial the Confirm immediate diversion destination...
  • Page 48: Different Types Of Diversions

    Different types of diversions + Example of diversion on busy • Different types of diversions You can initiate different types of forwarding from the call forward list. (call forward list : „ When you are in conversation, all your calls are Div Busy diverted to the number you choose.
  • Page 49: Cancelling All Diversions

    Cancelling all diversions Select the ’Diversion’ Confirm function Div Cancel OK ? Select the ’Diversion Confirm cancellation’ icon...
  • Page 50: Consulting Messages Left While You Were Away

    Consulting messages left while you were away When you have received a message, the Voice mailbox initialization icon is displayed on the welcome screeen. (Voice mailbox initialization : 2 Text mail Confirm access to the Select the ’Text mails’ ’Mail’ function icon <Message>...
  • Page 51: Programming Your Telephone

    Programming your telephone 2WKHU Initializing your voice mailbox You can use the Voice mailbox initialization icon on the welcome screen to initialize your voice mailbox. (Voice mailbox initialization : Init your voice mail Confirm Enter your password and record your name in accordance with the spoken instructions Your personal code is used to access your voice mailbox and to lock your telephone.
  • Page 52: Customising Your Voice Greeting

    Customising your voice greeting You can replace the greeting message by a personal message. Select the ’Customizing Confirm your telephone’ function mbx greeting Greeting: Dfault Mode: Record Custom? Select the ’Voice-mail Confirm Confirm access to Acceptance’ the voice mailbox Record Recording ...
  • Page 53 • To go back to the default message Select the ’Customizing Confirm your telephone’ function mbx greeting Select the ’Voice-mail Confirm Acceptance’ Greeting: Custom Mode: Record Default? Select the ’Default Confirm Message’ icon...
  • Page 54: Modifying Your Personal Code

    Modifying your personal code Your personal code is used to access your voice mailbox and to lock your telephone. Select the ’Customizing Confirm your telephone’ function Password user options Confirm access to Select the ’Options’ ’Password’ icon Old password? Enter the old Confirm password New password?
  • Page 55: Adjusting The Audio Functions

    Adjusting the audio functions You can choose the ring melody of your telephone (6 options) and adjust the audio volume (4 levels). A progressing ringing tone (meeting mode) can be used. • Choose the tune Select the ’Customizing Confirm your telephone’ function phone set Ring.
  • Page 56 • Set the ringing volume Select the ’Customizing Confirm your telephone’ function phone set Ring. level Select the Setting icon Confirm Select the ’Volume’ icon Level 1 Level 2 Level 3 Confirm Select the volume of your Confirm choice • Activate the buzzer or the ringer (Mobile 2000) MARTIN Paul MARTIN Paul...
  • Page 57: Rapid Customizing Of The Ringer

    • Rapid customizing of the ringer Depending on the operation, you can quickly modify the ring parameters by briefly pressing the on/off key then pressing the OK key. (switch on/off : , OK : Switch off the set? Switch off the telephone Activate/disable the vibrator (Mobile 200) Activate/disable the ringer Activate/disable meeting mode (progressive ringing)
  • Page 58: Activating Headset Mode

    Activating headset mode This mode allows you to answer calls automatically (without doing anything) and to direct the call to the external headset. phone set Select the ’Customizing Confirm Select the Setting your telephone’ icon function Headset mode Confirm Select the ’Headset Confirm mode’...
  • Page 59: Adjusting Your Telephone Functions

    Adjusting your telephone functions Select the ’Adjustment’ Confirm function Ringer Keypad beep Warning beep Select the function* you Activate / Return to want to activate or disable disable idle *You can activate or disable the following functions: „ The telephone lights up when you press a key Lighting (Mobile 200) „...
  • Page 60: Adjusting Screen Brightness

    Adjusting screen brightness Select the ’Adjustment’ Confirm function Contrast: 3/5 Select the ’Contrast’ icon Increase or decrease Return to the contrast idle...
  • Page 61: Selecting The Language

    Selecting the language Select the ’Customizing Confirm your telephone’ function Languages user options Confirm access to Confirm Select the ’Options’ ’Language’ icon Deutsch Franç ais English Confirm Select the language of your Confirm choice The initial language selection is made automatically by the system.
  • Page 62: Program Your Personal Directory

    Program your personal directory (Individual number) Your personal directory can contain up to 10 numbers. Select the Confirm ’Directories’ function Pers Sp Dial 1-.... Directory 2-.... 3-.... Confirm access to Select the chosen card Confirm ’Pers Sp Dial’ (long press) Name? MARTIN Enter the name *...
  • Page 63: Modifying A Card In The Personal Directory

    7.10 Modifying a card in the personal directory Select the Confirm ’Directories’ function Pers Sp Dial 1-MARTIN Directory 2-SOPHIE 3-VANESSA Confirm access to Select the card to be Confirm (long ’Pers Sp Dial’ modified press) Name? MARTIN Move onto the letter to be Modify Confirm modified...
  • Page 64: Programming An Appointment Reminder

    7.11 Programming an appointment reminder Select the Confirm 'Appointment' function Time? Temp Appt ...:... OK ? Select the 'Permanent Enter the time of the Confirm Appointment' or appointment 'Temporary Appointment' icon • Temporary appointment: call back within the next 24 hours •...
  • Page 65: Identify The Terminal You Are On

    7.12 Identify the terminal you are on The identifier or telephone number are displayed permanently when the telephone is within the radio coverage zone and is not being used (when standby screen not displayed). 7.13 Locking your telephone This service enables you to prohibit outside calls and any programming changes on your telephone: Select the ’Lock’...
  • Page 66: Using The Telephone In Gap Mode

    Using the telephone in GAP mode 2WKHU Your telephone complies with the GAP standard and can be used in simplified mode on another DECT/GAP system (other PABX or indoor relay unit). Unless otherwise specified, the functions described below are available on your telephone in combination with the mandatory functions provided by your fixed GAP system.
  • Page 67: Calling From Your Personal Directory

    Calling from your personal directory Select the ’Directories’ Confirm function 1-MARTIN 2-SOPHIE Select the name of the Send the call person you wish to call Redialling the last number dialled (redial) Press the unhook key (hold down for a few seconds). (unhook : Sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an...
  • Page 68: Programming Your Personal Directory

    Programming your personal directory Your directory can contain up to 12 numbers. 1-.... 2-.... 3-.... Select the ’Directories’ Confirm Select the desired entry function 1-Edit 2-Delete 3-Call Confirm Confirm Name? MARTIN Enter the name (10 Confirm characters maximum) Number? 0123456789 Enter the number Confirm Return to...
  • Page 69: Modifying A Name Or Number

    Modifying a name or number 1-MARTIN 2-SOPHIE Select the Confirm Select the card to be ’Directories’ function modified 1-Edit 2-Delete 3-Call Confirm Select ’Edit’ Confirm Name? MARTIN Move onto the letter to be Modify Confirm modified name Number? 0123456789 Move to the digit to be Modify Confirm modified...
  • Page 70: Deleting A Card

    Deleting a card 1-MARTIN 2-SOPHIE Select the ’Directories’ Confirm Select the card to be function deleted 1-Edit 2-Delete 3-Call Confirm Select ’Delete’ Confirm...
  • Page 71: Customizing And Adjusting Your Telephone

    8.10 Customizing and adjusting your telephone Choosing your melody: Melody 1 Melody 2 Melody 3 Select the ’Ringer’ Confirm Select the melody of your function choice Confirm Return to idle Adjusting the ringer volume: Volume: 3/4 Select the ’Ringer’ Confirm Select the ’Volume’...
  • Page 72 Selecting the language: Franç ais Deutsch English Select the ’Language’ Confirm Select the language of your function choice Confirm Return to idle Adjusting screen contrast: Contrast: 3/5 Select the ’Adjustment’ Confirm Select the ’Contrast’ icon function Increase / Return to reduce the idle contrast...
  • Page 73: Adjusting Your Telephone Functions

    8.11 Adjusting your telephone functions Select the ’Adjustment’ Confirm function Ringer Keypad beep Warning beep Select the function* you Activate / Return to want to activate or disable disable idle *You can activate or disable the following functions: „ The telephone lights up when you press a key Lighting (Mobile 200) „...
  • Page 74: Registering The Telephone

    Registering the telephone on a system for the first time For the mobile telephone to function, it must be registered on at least one Alcatel or GAP system (registration operation). If when first switched on the display indicates: ’System 1 — Auto install ?’ your telephone has not been registered on any system;...
  • Page 75 „ If the registration operation has not been successful, the station proposes launching the subscription again. Launch Subscription ? Utilization of the telephone in GAP mode can lead to functional limitations for which no claims will be considered under the terms of the warranty.
  • Page 76: Registering The Telephone On Other Systems

    Registering the telephone on other systems The telephone can be declared on several systems (maximum of 5). Note: the input is usually reserved for use with your main ALCATEL system. You can select the other inputs to register the telephone under another system (ALCATEL or other system).
  • Page 77 3. You have two subscription possibilities: a- If the system does not use an AC code Subscription Running… Launch subscription b- If the system uses an AC (authentication code) AC Code ..Launch Subscription ? Select ’AC’ Confirm Enter the code Launch Subscription Subscription ?
  • Page 78 Selecting your telephone system Your telephone can be programmed to function on 5 different DECT systems (ALCATEL or GAP). System 1 System 2 Lock to any Select the Confirm Select the desired input (the ’System’ function chosen option is indicated by...
  • Page 79: Accessories

    Accessories 2WKHU 10.1 Chargers The ’corded’ charger includes : a mains cable, via an AC/DC adaptor. The ’Basic Desktop’ charger includes : a telephone support, a mains cable, via an AC/DC adaptor. The ’Dual Desktop’ charger includes : a support with : - a place for the telephone, - a place for an additional battery,...
  • Page 80: Characteristics Of The Mains Power Adapter

    10.2 Characteristics of the mains power adapter „ Input: 230V- 50 Hz „ Output: 12V DC - 500 mA The mains power socket used must be close to the charger/ holder and easily accessible, so that it can be used as an ’on/ off’...
  • Page 81: Battery

    10.3 Battery „ The Mobile 200 is supplied with a Li-lon 600 mAh - 3.6V battery. „ The Mobile 100 is supplied with a NiMh 550 mAh - 3.6V battery. Autonomy of your telephone Li-Ion NiMh battery battery On standby in the radio coverage zone...
  • Page 82: Charging The Extra Battery (On The "Dual" Support)

    10.4 Charging the extra battery (on the ’Dual’ support) The charger is powered on (AC/DC adapter connected to mains supply). Place the extra battery in the appropriate recess of the charging holder. The charging time is about 2 hours 30 minutes (Li-Ion or NiMh battery). The two-colour indicator lamp on the dual charger gives the following indications : „...
  • Page 83: Transporting And Protecting Your Telephone

    10.7 Transporting and protecting your telephone To avoid losing your telephone, get into the habit of clipping it onto your belt. Your telephone can also be carried in a protective case. Various models of carrying case are available. Ask your installation technician for information.
  • Page 84: Glossary

    Function enabling a call to be transferred to another telephone within the system. „ Common directory: This directory contains all the speed-dial numbers accessible to the users of the Alcatel system. „ Conference: The conference function allows the user, in contact with two correspondents, to set up a three-way conference.
  • Page 85 „ Personal assistant: This facility enables the caller to avoid having to leave a message in the voice mailbox and directs him/her to an extension number, an outside number, a mobile or the switchboard. „ Parking: This function places an outside call on hold, for subsequent recovery on another “authorised”...
  • Page 86: Guarantee And Clauses

    Declaration of compliance We, Alcatel Business Systems, hereby declare that we assume the Alcatel Mobile 100 Reflexes, Alcatel Mobile 200 Reflexes and Alcatel Mobile 200 Ex Reflexes to be compliant with the essential requirements of Directive 1999/ 5/CE of the European Parliament and Council.

This manual is also suitable for:

Mobile 200 reflexesMobile 100 reflexes

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