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Summary of Contents for VTech EriseBusinessSystem UP406
- Page 1 UP406 Go to businessphones.vtech.com to register your product for enhanced warranty support and 4-Line Office Phones latest VTech product news. Deskset User’s manual...
- Page 2 Serial number: Purchase date: Place of purchase: Both the model and serial numbers of your VTech product can be found on the bottom of the deskset. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.
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Page 3: Important Safety Information
Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377. -
Page 4: Save These Instructions
Important safety information Especially about cordless telephones • Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. -
Page 5: Parts Checklist
Go to UP406 businessphones.vtech.com to register your product for enhanced warranty support and 4-Line Office Phones latest VTech product news. Deskset Abridged user’s manual Abridged user’s Deskset power Handset with coiled adapter... -
Page 6: Table Of Contents
Table of contents Getting started Music on hold ........34 Hold reminder ........35 Deskset overview ........1 Phone rename ........35 Deskset icon display .........4 Set default ...........36 Alert tones and lights ........5 Customer support ........36 Alert tones ..........5 Lights .............5 Telephone operation Introduction ..........6 Telephone operation .......37 Planning your system .......7... - Page 7 End an intercom call ......50 Save a call history entry to the directory ..........66 Answer an incoming call during an intercom call ........50 Copy a caller ID entry to one touch ..68 Call transfer ..........51 Delete entries ........68 Blind transfer ........51 Reasons for missing caller ID information ..........69 Call transfer using intercom ....52...
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Page 8: Getting Started Deskset Overview
Getting started Deskset overview MENU/SELECT CALL HISTORY • Press to enter the menu. • Press to view caller ID • While in the menu, press to information (page 65). select an item or save an entry or setting. MESSAGE WAITING indicator •... -
Page 9: Directory Card
Getting started Deskset overview One-touch keys • Press to dial the desired one-touch number (page 54). Directory card To write names on the directory card, follow the steps below: 1. Pull out the directory card. 2. Write the information on the directory card. -
Page 10: Main Menu
Getting started Deskset overview Main menu The > symbol highlights a menu item. Main menu • Ringers (page 30) >Ringers • Set Date/Time (page 31) Set Date/Time • One Touch (pages 53-54) One Touch Phone Settings • Phone Settings (pages 30-36) •... -
Page 11: Deskset Icon Display
Getting started Deskset icon display Telephone lines - On when this deskset is selected under the corresponding line group setting. Ringer off - On steadily when the ringer volume is set to OFF . Headset - On steadily when using a corded headset. Speakerphone - On steadily when using the speakerphone. -
Page 12: Alert Tones And Lights
Getting started Alert tones and lights Alert tones One beep You have set the hold reminder on. -OR- The telephone is recording a memo. -OR- You have set the message alert tone on. -OR- There is an incoming call waiting. Lights LINE 1/LINE 2/LINE 3/LINE 4 •... -
Page 13: Introduction
This UP406 deskset is not a stand-alone telephone. You must purchase the UP416 console and connect this telephone to the console before use. This system is not compatible with any other VTech 4 line business telephones, except for the UP416 console and UP407 handset. -
Page 14: Planning Your System
You can have only one console in a system. • You can register only one UP407 cordless handset and one VTech IS6100 cordless headset to an UP406 deskset. For optimal performance, make sure you do not register more than five cordless accessories. -
Page 15: The Deskset
Getting started MS2015 Engraving: Planning your system Use only Use the existing Ethernet wall jack: Supplied MS2015 Engraving: Adapter Use the PC port on the deskset as an Internet pass-through. 1. Unplug your Ethernet cable of your computer from the existing Ethernet wall MS2085 Engraving: jack. -
Page 16: Installation
Your product may be shipped with a protective sticker covering the deskset display, remove it before use. For customer service or product information, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377. Avoid placing the deskset too close to: •... -
Page 17: Deskset Installation
Getting started Deskset installation • This is not a stand-alone telephone. Make sure you have completed the installation and basic setup of the UP416 console, before you proceed with the installation of your deskset. • Do not power up the deskset until you have plugged in the Ethernet cable as instructed in step 4. - Page 18 NOTES: • Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377. • If you want to use an occupied Ethernet wall jack, use the PC port on the deskset as an Internet pass- through.
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Page 19: Deskset Installation (Auto Set Ip)
Getting started Deskset installation (auto set IP) After the deskset is powered up, it takes at least one minute for the deskset to start up the system and the screen displays booting..during startup. The deskset is set to obtain IP address automatically by default. The screen displays Obtaining IP from DHCP server Please wait... - Page 20 Getting started Deskset installation (auto set IP) 6. The deskset screen displays Connecting to Console... It takes up to 60 seconds to complete the connection. The screen displays Connected to Console (Console represents the name of the console) when the connection is successful.
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Page 21: Deskset Installation (Set Static Ip)
Getting started Deskset installation (set static IP) To set static IP when initially setting up the deskset: Instructions on this page are for users to enter static IP to set up the deskset, due to a failure in obtaining IP from the Ethernet switch or router automatically. - Page 22 Getting started Deskset installation (set static IP) 8. The deskset displays Console’s name. The console’s name is set as Console by default. If you have changed your console’s name, enter the same name using dialing keys on the deskset. Otherwise, skip to step 9 to continue.
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Page 23: Wall Mount Installation
Getting started Wall mount installation To mount the deskset on the wall 1. Unplug the power adapter from the power outlet. Unplug the Ethernet cable from the Ethernet switch or router. 2. Put the corded handset aside. Use a coin to rotate the handset tab 180 degrees. - Page 24 Getting started Wall mount installation 4. Snap the kickstand into the outermost grooves until it locks into place. 5. Install the wall mount bracket to the deskset as shown below. Insert the upper tabs of the mounting bracket into the upper slots at the back of the deskset.
- Page 25 Getting started Wall mount installation 6. Connect the Ethernet cable to the Ethernet network that your console is connected to. Plug the power adapter into an electrical outlet not controlled by a wall switch. Standard wall plate Ethernet switch/ Router Router Router 7.
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Page 26: Wall Mount To Tabletop Installation
Getting started Wall mount installation Wall mount to tabletop installation To change the deskset from the wall mount position to tabletop position, follow the steps below. Router Router 1. If the Ethernet cable and power adapter cord are bundled, untie them first. 2. -
Page 27: Adding And Registering A Cordless Handset
Getting started Adding and registering a cordless handset You can add a new handset (UP407, purchased separately) to your deskset. The cordless handset must be registered with the UP406 deskset before use. When first purchased, the expansion handset shows Choose Handset in Registration at base menu. -
Page 28: Adding And Registering A Cordless Headset
Getting started Adding and registering a cordless headset You can use this deskset handsfree when you register a DECT 6.0 cordless headset (IS6100, purchased separately) to the deskset. You can only register one cordless headset to the deskset. Make sure the headset is charged before use. -
Page 29: Deregistering Cordless Handset And Cordless Headset
Getting started Deregistering cordless handset and cordless headset If you have a registered handset and/or headset, and need to replace one of them or both, you will have to deregister both devices first, then register each device to the deskset separately. Please read all the instructions on this page before beginning the deregistration process. -
Page 30: Adding A Corded Headset
Getting started Adding a corded headset You can use this telephone handsfree when you install any industry-standard 2.5mm corded telephone headset (purchased separately). To add a corded headset to the deskset Side view of the deskset Plug a 2.5 mm headset into Use only the HEADSET ( ) jack on... -
Page 31: System Setup
Getting started System setup Menu settings Use this menu to change the telephone system settings. 1. Press MENU when in idle mode (when the deskset is not in use) to /SELECT enter the main menu. to scroll to the feature to be changed. The > symbol indicates 2. -
Page 32: Prime Line
Getting started System setup Prime line Use this feature, also known as automatic line selection, to choose which line is automatically selected each time you make an outside call. If you select Auto, the deskset picks up any plugged telephone line starting from Line 1. To set the prime line: 1. -
Page 33: Network Setup
Getting started System setup Network setup The deskset must have an IP address locating its connection with the Ethernet switch or router. You can set the deskset to obtain IP from a DHCP server automatically or assign a specific IP on your own. The deskset obtains IP from the Ethernet switch or router automatically by default. - Page 34 Getting started System setup Network setup (continued) If you want to switch from Auto set IP to Set static IP, you have to disable the Auto set IP setting first. To disable the Auto set IP: 1. When the deskset is idle, press MENU /SELECT to scroll to System Setup, then press Auto Set IP...
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Page 35: Discovery Method
Getting started System setup Network setup (continued) SELECT to proceed. The screen displays 7. Press MENU/ Router/Gateway: XXX.XXX.X.XXX. Use the dialing Router/Gateway: keys to enter a specific gateway. 192.168.1._ Press DELETE to delete a digit. • <’#’ = Add dot> Press # to add a dot. -
Page 36: Network Info
Getting started System setup Network info Use this feature to view the information of the IP address, subnet mask, router/ gateway, DNS servers and DHCP server of the deskset. To check the network information: 1. When the deskset is idle, press MENU /SELECT Network Info to scroll to System Setup, then press... -
Page 37: Telephone Settings
Telephone settings Telephone setup Ringer volume Use this feature to set the ringer volume to one of six levels or turn the ringer off. When the ringer is off, the icon appears on the deskset screen. The UP406 deskset stores the volume setting for all lines. 1. -
Page 38: Set Date/Time
Telephone settings Telephone setup Set date/time The answering system displays the date and time of the message while playing messages. Before using the answering system, set the date and time as follows. Follow the steps below to set the month, day, year Ringers and time: >Set Date/Time... -
Page 39: Home Area Code
Telephone settings Telephone setup Home area code Use this feature to program this deskset to recognize your home area code. This feature makes it easy for you to place a call from the caller ID log. When you receive a call from within your home area code, the caller ID information only displays the seven digits of the telephone number. -
Page 40: Lcd Contrast
Telephone settings Telephone setup LCD contrast Use this feature to adjust the screen contrast to one of eight levels to optimize readability in different lighting conditions. 1. When the deskset is idle, press MENU /SELECT Phone Settings to scroll to Phone Settings, then press 2. -
Page 41: Call Privacy
Telephone settings Telephone setup Call privacy The call privacy is set to Off by default. The deskset allows other extensions to join a call in progress. You can turn this setting on to ensure that only one device uses a line at a time. To turn this feature on or off: 1. -
Page 42: Hold Reminder
Telephone settings Telephone setup Hold reminder When this feature is on and there is a call on hold, the deskset beeps once every 30 seconds. To turn this feature on or off: Phone Settings 1. When the deskset is idle, press MENU /SELECT Call Privacy to scroll to Phone Settings, then press... -
Page 43: Set Default
SELECT. The deskset reboots to reset 5. Press MENU/ to confirm all settings. Customer support Use this feature to display the VTech website. 1. When the deskset is idle, press MENU /SELECT businessphones. to scroll to Customer Support, then 2. Press vtech. -
Page 44: Telephone Operation Telephone Operation
Telephone operation Telephone operation The deskset comes programmed to select a line automatically for calls when you do not press a line key. To override the automatic line selection setting, see Prime line on page 25 for details. When you answer a call, the deskset automatically selects the ringing line. -
Page 45: On Hook Dialing (Predialing)
Telephone operation Telephone operation To make a call using a corded headset: Make sure a corded headset is connected to the deskset (page 23). 1. Press HEADSET on the deskset. 2. Wait for a dial tone, then dial the number. 3. -
Page 46: Options While On Calls
Telephone operation Options while on calls Call waiting If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are in the middle of a call. • Press FLASH to put your current call on hold and take the new call. -
Page 47: Hold
Telephone operation Options while on calls Hold Use this feature to hold one line while accessing another, or as part of the conference and call transfer features. While on a call, press HOLD. The corresponding line key (LINE 1-LINE 4) indicator for the line on hold flashes slowly. -
Page 48: Call Privacy
Telephone operation Options while on calls Call privacy During a call, you can temporarily change the call privacy setting to allow or disallow other extensions to join the call. The original setting is automatically restored after you hang up. To turn call privacy off during a call: PRIV 1. -
Page 49: Recording A Call
Telephone operation Options while on calls Recording a call Use this feature to record a phone conversation during a call. The recording is treated the same as memos and is marked as a new message in the private mailbox. You cannot record a conference call nor an intercom call, and you cannot use another line while you are recording a phone conversation. -
Page 50: Chain Dialing
Telephone operation Options while on calls Chain dialing While you are on a call, you can initiate a dialing sequence from the numbers in the directory, caller ID history, redial list or one-touch memory. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history, redial list or one-touch memory. -
Page 51: Redial
Telephone operation Redial The last 10 telephone numbers dialed (up to 30 digits) are stored in system memory. If there is a cordless handset registered to this deskset, the redial memory is shared between the deskset and its registered cordless handset. To view the 10 most recently dialed numbers 1. -
Page 52: To Copy A Redial Entry To One-Touch Memory
Telephone operation Redial To copy a redial entry to directory (continued) • You can store the flash signal required by some special services as part of a to choose Add flash, then press dialing sequence. Press SELECT. An F appears on the screen. MENU/ to choose Done, then press SELECT. -
Page 53: Auto-Redial
Telephone operation Redial Auto-redial Use this feature to automatically redial a number up to ten times. 1. Press AUTO REDIAL to enter the redial list and display the most recently called number. 2. Press to view other recently called numbers. 3. -
Page 54: Conference Call
Telephone operation Conference call The system can support 5-way conference with a maximum of one outside call and four system extensions (including the initiating party), or two outside calls and three system extensions (including the initiating party). The outside call must be established first because an intercom call cannot be placed on hold. -
Page 55: Join A Call In Progress
Telephone operation Conference call To drop an outside line • Press the corresponding line key (LINE 1-LINE 4). -OR- • If there are two outside calls, press MENU/ , and then press SELECT choose End Line X. Press /SELECT to confirm. MENU -OR- •... -
Page 56: Call Scenario
Telephone operation Conference call Call scenario The table below provides you with more information on the number of outside lines available for use during a conference call under different call scenarios. A. Inviting parties using Intercom Device that Number of Number of Outside lines starts a... -
Page 57: Intercom
Telephone operation Intercom You can use the intercom feature for conversations between this deskset and a system deskset, or between two system desksets. The console and each deskset in the telephone system MUST be assigned a unique extension number for the intercom feature to work. The assignment is done when the deskset is initially set up. -
Page 58: Call Transfer
Telephone operation Call transfer You can transfer a call to any other system telephone. Only the recipient extension can answer the transferred call; other extensions cannot seize the line at that moment. Blind transfer While on a call, you can transfer a call directly without notifying the desired extension: 1. -
Page 59: Call Transfer Using Intercom
Telephone operation Call transfer using intercom Transfer a call and speak to the receiving party You can transfer a call and speak to the receiving party before completing the transfer while on a call: 1. Press INTERCOM on the deskset while on a call. -
Page 60: One Touch
Telephone operation One touch This deskset has 32 one- and two-touch memory locations (speed dial locations) where you can store the phone numbers or system extension numbers you wish to dial using fewer keys than usual. You can store up to 30 digits in each location. -
Page 61: Review The One-Touch Entry
Telephone operation One touch Assign a one-touch entry (continued) to choose Done, then press SELECT to save the 6. Press MENU/ setting and return to the previous menu. To exit without making changes, to choose Cancel, then press SELECT, or press press MENU/ CANCEL to previous menu. -
Page 62: Edit The One-Touch Key
Telephone operation One touch Edit the one-touch key 1. When the deskset is idle, press MENU /SELECT to scroll to One Touch, then press 2. Press One Touch #18 SELECT or /SKIP. MENU/ 18005959511 to scroll to View, then press 3. -
Page 63: Directory About The Directory
Directory About the directory Use the directory to store names and phone numbers. Directory entries are not shared with other extensions. The console and each deskset have their own directories. If a cordless handset is registered to this deskset, the directory memory is shared between the deskset and its registered cordless handset. -
Page 64: Create Directory Entries
Directory Create directory entries Create a new directory entry Use the following steps to store a name and number in the directory. 1. When the deskset is idle, press DIRECTORY. 2. The deskset shows a summary with the number of directory entries stored. Press MENU to add an entry. -
Page 65: Review Directory Entries
Directory Create directory entries Create a new directory entry (continued) • Store a signal for switching to temporary tone signaling. If you have dial pulse (rotary) service, Enter Number this signal is required for some special services. 8005959511_ to choose Send tone, then press Press Select to: SELECT. -
Page 66: Search Directory
Directory Search directory Search by name The names appear in alphabetical order. Follow the steps below to search for directory entries on the deskset. 1. Press DIRECTORY on the deskset. The screen displays a summary with the number of directory entries stored. 2. -
Page 67: Dial, Delete Or Edit Entries
Directory Dial, delete or edit entries You can dial, delete or edit a directory entry (name and number) when it is shown on the deskset screen. You can use the directory review (page 58) or name search (page 59) to show an entry. Display dial When a number is displayed on the screen, you can dial the number by lifting the corded handset, or pressing SPEAKER... -
Page 68: Edit An Entry
Directory Dial, delete or edit entries Edit an entry SELECT. 1. When a directory entry appears, press MENU/ to choose Edit, then press SELECT. 2. Press MENU/ 32/50 3. The screen displays Enter Name. Use the dialing keys Christine Smith to edit the name. -
Page 69: Copy A Directory Entry To One Touch
Directory Dial, delete or edit entries Copy a directory entry to one touch SELECT. 1. When a directory entry appears, press MENU/ to choose Copy to 1-touch, then press SELECT. 2. Press MENU/ 3. The screen displays Enter Number. Use the dialing keys to edit the number. -
Page 70: Caller Id About The Caller Id
Caller ID About the caller ID This telephone supports caller ID services that most telephone service providers offer. Caller ID allows you to see the name, number, date and time of calls. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. -
Page 71: Caller Id Information
Caller ID Caller ID information How the caller ID information (call log) works The telephone stores caller ID information for the last 200 incoming calls in the deskset. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for new calls. Each extension has independent caller ID information. -
Page 72: Caller Id Operation
Caller ID Caller ID operation Memory match If the incoming telephone number is an exact match with a telephone number in your directory, the name that 001/090 Line 1 appears on the screen matches the corresponding name CHRISTINE SMITH in your directory. 8005959511 11:00PM MON 12/21... -
Page 73: View Dialing Options
Caller ID Caller ID operation View dialing options Although the incoming call history entries have 10 digits (the area code plus the 001/090 Line 1 seven-digit number), in some areas, you CHRISTINE SMITH may need to dial the seven digits only, Press # 8005959511 1 plus the seven digits, or 1 plus the area... - Page 74 Caller ID Caller ID operation 1. When in the caller ID history, press to browse to the number you wish to save. 2. Press MENU , then press to choose /SELECT 001/090 Copy to DIR. 8005959511 >Copy to DIR SELECT. The screen displays Enter 3.
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Page 75: Copy A Caller Id Entry To One Touch
Caller ID Caller ID operation Copy a caller ID entry to one touch SELECT. 1. When the desired number appears, press MENU/ to choose Copy to 1-touch, then press 2. Press 001/090 SELECT. MENU/ 8005959511 3. The deskset displays Press a 1-touch key to save Copy to DIR >Copy to 1-touch the number. -
Page 76: Reasons For Missing Caller Id Information
Caller ID Reasons for missing caller ID information Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number. -
Page 77: Answering System Private Mailbox Setup
Answering system Private mailbox setup This deskset has a private mailbox that can answer calls and record messages when the auto attendant of the console and the private mailbox of the deskset are turned on. When the auto attendant in the console picks up a call, the caller has to enter the extension number of this deskset to access the private mailbox. -
Page 78: Announcement
Answering system Private mailbox setup Announcement An announcement plays when calls are answered by the private mailbox. The system has a default announcement, “Hello, please leave a message after the tone.” You can use this announcement or record your own. You can record an announcement up to 150 seconds. -
Page 79: Call Intercept
Answering system Private mailbox setup To reset the announcement: 1. When the deskset is idle, press ANS SYS. Announcement to scroll to Private Mailbox, then press 2. Press Play SELECT or /SKIP. MENU/ Record to scroll to Announcement, then press 3. -
Page 80: Answering System Setup
Answering system Answering system setup Remote access code Use this code to select a three-digit number to allow remote access of the answering system from another telephone. You can change the code to any number from 000-999. This code is 333 by default. 1. -
Page 81: Message Alert
Answering system Answering system setup Message alert Use this feature to turn the audible message alert on or off. If the message alert tone is on, the deskset beeps every 30 seconds when there are new messages in the private mailbox. 1. -
Page 82: Call Screening
Answering system Answering system setup Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, your hear the incoming message on your deskset when a call comes in. 1. -
Page 83: Answering System Operation
Answering system Answering system operation New message indication icon displays on the deskset when there are new messages and/or memos in the private mailbox. The MESSAGE WAITING indictor on the deskset flashes when there are new messages in private mailbox. Call screening If the answering system and call screening are turned on (see Call screening on page 75), the announcement and the incoming message broadcast at the... -
Page 84: Options During Playback
Answering system Answering system operation Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, delete the message, or switch between speakerphone and handset earpiece. When a message is playing on the deskset: /VOLUME or VOLUME/ •... -
Page 85: Record Memo
Answering system Answering system operation Record memo Memos are messages you record as reminders for yourself. Play and delete them the same way as incoming messages. 1. When the deskset is idle, press ANS SYS. to scroll to Private Mailbox, then press 2. -
Page 86: Remote Access
Answering system Remote access Use this feature to reach your answering system remotely by calling any telephone line connected this deskset from any touch-tone telephone. Make sure the auto attendant feature of your UP416 console, and the private mailbox of the extension are turned on for this feature to work. Remote access can only play messages stored in the private mailbox. - Page 87 Answering system Remote access NOTES: • If you do not enter the valid remote access code after you enter the answering system successfully, the answering system starts to record the message after the tone. • If the memory is full, the system announces, “Memory is full”...
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Page 88: Appendix
Appendix Deskset display screen messages All messages in the private mailbox All messages are are erased. deleted There are no entries in the caller ID history. Call History EMPTY A Caller ID history is deleted. Caller ID deleted The deskset cannot obtain an IP address. Check network A number is saved to the directory. -
Page 89: Registration Failed
Appendix Deskset display screen messages The telephone line cord is not plugged into Line is not the console; or available at this time The line you are trying to reach is on a conference call; or Call privacy is turned on on the line your are trying to reach. -
Page 90: Dhcp Server
Appendix Deskset display screen messages All telephone lines are in use. System busy. Please try again later There is a transferred call from the console or Transfer from: a deskset extension. The deskset is transferring a call to a Transfer Line X system extension. -
Page 91: Troubleshooting
• Refer to Deskset installation on pages 10-11 to reset the system. Allow at least one minute for the deskset to reset. • This system is not compatible with any other VTech 4 line business telephones, except for the UP416 and UP407 telephones. - Page 92 Appendix Troubleshooting I cannot dial out. • First try all the suggestions above. • Make sure you have a dial tone before dialing. The corded handset might take a second or two to connect the deskset and produce a dial tone. This is normal.
- Page 93 Appendix Troubleshooting The deskset flashes Check network when idle. • Make sure you plug the Ethernet cable connecting to the Ethernet switch or router into the Ethernet port and the Ethernet cable connecting to the computer into the PC port. •...
- Page 94 Appendix Troubleshooting • Do not install this deskset near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating. • If you plug your telephone in with a modem or a surge protector, plug the deskset (or modem/surge protector) into a different location.
- Page 95 Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone base. • The caller must be calling from an area that supports caller ID. •...
- Page 96 Appendix Troubleshooting The private mailbox is recording incomplete messages. • If the message length is not set to unlimited and a caller leaves a very long message, part of it may be lost when the system disconnects the call after the set message length.
- Page 97 Appendix Troubleshooting Common cure for electronic equipment. If the telephone base does not seem to be responding normally, do the following (in the order listed): 1. Disconnect the power from the deskset. 2. Wait a few minutes. 3. Connect the power to the deskset. 4.
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Page 98: Maintenance
Appendix Maintenance Taking care of your telephone • Your telephone base contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the corded handset down gently. • Save the original packing materials to protect your telephone base if you ever need to ship it. Avoid water •... -
Page 99: Fcc Part 68 And Acta
Appendix FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request. -
Page 100: Fcc Part 15
Appendix FCC part 15 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. -
Page 101: Limited Warranty
Limited warranty 1. What does this limited warranty cover? The manufacturer of this VTech product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. - Page 102 Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT.
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Page 103: Technical Specifications
Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels Operating temperature 32°F - 122°F 0°C - 50°C Telephone base voltage 5.1VDC @1200mA (AC adapter output) Ethernet Network Ports 10/100 Mbps RJ-45 Port... -
Page 104: Index
Index Add a handset 20 End a call 37 Add a headset 21, 23 End a conference call 47, 48 Add a one-touch entry 53 End an intercom call 50 Alert tones 5 Announcement 71–72 FCC, ACTA and IC regulations 92–93 Answer a call 38 Flash 39 Answer an intercom call 50... - Page 105 Index Message date/time 73 Message indication 76 Screen contrast 33 Message playback 76 Search by name 59 Missed (new) calls indicator 65 Search for a contact 59 Mute 39 Set Date/Time 31 Set default 36 Set static IP 14–15, 27–28 Navigation keys 1 Settings 30–35 Network information 29...
- Page 106 And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2014 VTech Communications, Inc. All rights reserved. 04/14. UP406_WEBCIB_V1.0...