VTech ErisBusinessSystem UP406 User Manual

4-line office phones deskset

Advertisement

UP406
Go to
businessphones.vtech.com
to register your product for
enhanced warranty support and
4-Line Office Phones
latest VTech product news.
Deskset
Abridged user's manual

Advertisement

Table of Contents
loading

Summary of Contents for VTech ErisBusinessSystem UP406

  • Page 1 UP406 Go to businessphones.vtech.com to register your product for enhanced warranty support and 4-Line Office Phones latest VTech product news. Deskset Abridged user’s manual...
  • Page 2 Serial number: Purchase date: Place of purchase: Both the model and serial numbers of your VTech product can be found on the bottom of the deskset. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.
  • Page 3: Important Safety Information

    Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377.
  • Page 4: Save These Instructions

    Important safety information Especially about cordless telephones • Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
  • Page 5: Parts Checklist

    Go to UP406 businessphones.vtech.com to register your product for enhanced warranty support and 4-Line Office Phones latest VTech product news. Deskset Abridged user’s manual Abridged user’s Deskset power Handset with coiled adapter...
  • Page 6: Table Of Contents

    Table of contents Getting started One touch ..........23 Assign a one-touch entry ....23 Deskset overview ........1 To dial a one-touch entry .....24 Deskset icon display .........4 Alert tones and lights ........5 Directory Alert tones ..........5 Create directory entries ......25 Lights .............5 Create a new directory entry ....25 Deskset installation ........6 Search directory ........27...
  • Page 7: Getting Started Deskset Overview

    Getting started Deskset overview MENU/SELECT CALL HISTORY • Press to enter the menu. • Press to view caller ID • While in the menu, press to information. select an item or save an entry or setting. MESSAGE WAITING indicator • Flashes when there are new messages in the private mailbox.
  • Page 8: Directory Card

    Getting started Deskset overview One-touch keys • Press to dial the desired one-touch number. Directory card To write names on the directory card, follow the steps below: 1. Pull out the directory card. 2. Write the information on the directory card. 3.
  • Page 9: Main Menu

    Getting started Deskset overview Main menu The > symbol highlights a menu item. Main menu • Ringers >Ringers • Set Date/Time Set Date/Time • One Touch One Touch Phone Settings • Phone Settings • System Setup • Registration • Customer Support Using menus •...
  • Page 10: Deskset Icon Display

    Getting started Deskset icon display Telephone lines - On when this deskset is selected under the corresponding line group setting. Ringer off - On steadily when the ringer volume is set to OFF . Headset - On steadily when using a corded headset. Speakerphone - On steadily when using the speakerphone.
  • Page 11: Alert Tones And Lights

    Getting started Alert tones and lights Alert tones One beep You have set the hold reminder on. -OR- The telephone is recording a memo. -OR- You have set the message alert tone on. -OR- There is an incoming call waiting. Lights LINE 1/LINE 2/LINE 3/LINE 4 •...
  • Page 12: Deskset Installation

    Getting started Deskset installation • This is not a stand-alone telephone. Make sure you have completed the installation and basic setup of the UP416 console, before you proceed with the installation of your deskset. • Do not power up the deskset until you have plugged in the Ethernet cable as instructed in step 4.
  • Page 13 NOTES: • Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377. • If you want to use an occupied Ethernet wall jack, use the PC port on the deskset as an Internet pass-through.
  • Page 14 Getting started Deskset installation After the deskset is powered up, it takes at least one minute for the deskset to start up the system and the screen displays booting..during startup. The deskset is set to obtain IP address automatically by default. The screen displays Obtaining IP from DHCP server Please wait...
  • Page 15 Getting started Deskset installation 6. It takes up to 60 seconds to complete the connection. The screen displays Connected to Console (Console represents the name of the console) when the connection is successful. If the deskset displays Please check: 1. Console’s name and network •...
  • Page 16: Wall Mount Installation

    Getting started Wall mount installation To mount the deskset on the wall 1. Unplug the power adapter from the power outlet. Unplug the Ethernet cable from the Ethernet switch or router. 2. Put the corded handset aside. Use a coin to rotate the handset tab 180 degrees.
  • Page 17 Getting started Wall mount installation 4. Snap the kickstand into the outermost grooves until it locks into place. 5. Install the wall mount bracket to the deskset as shown below. Insert the upper tabs of the mounting bracket into the upper slots at the back of the deskset.
  • Page 18 Getting started Wall mount installation 6. Connect the Ethernet cable to the Ethernet network that your console is connected to. Plug the power adapter into an electrical outlet not controlled by a wall switch. Standard wall plate Ethernet switch/ Router Router Router 7.
  • Page 19: Wall Mount To Tabletop Installation

    Getting started Wall mount installation Wall mount to tabletop installation To change the deskset from the wall mount position to tabletop position, follow the steps below. Router Router 1. If the Ethernet cable and power adapter cord are bundled, untie them first. 2.
  • Page 20: System Setup

    Getting started System setup Prime line Use this feature, also known as automatic line selection, to choose which line is automatically selected each time you make an outside call. If you select Auto, the deskset picks up any plugged telephone line starting from Line 1. To set the prime line: 1.
  • Page 21: Telephone Settings Telephone Setup

    Telephone settings Telephone setup Ringer volume Use this feature to set the ringer volume to one of six levels or turn the ringer off. When the ringer is off, the icon appears on the deskset screen. The UP406 deskset stores the volume setting for all lines. 1.
  • Page 22: Lcd Language

    Telephone settings Telephone setup LCD language This feature allows you to change the language used for all screen displays. The language settings on the Ringers console, desksets and cordless handset are independent. Set Date/Time By default, the language is set to English. One Touch 1.
  • Page 23: Telephone Operation Telephone Operation

    Telephone operation Telephone operation The deskset comes programmed to select the line automatically for calls when you do not press a line key. To override the automatic line selection setting, see Prime line on page 14 for details. When you answer a call, the deskset automatically selects the ringing line.
  • Page 24: Options While On Calls

    Telephone operation Options while on calls Call waiting If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are in the middle of a call. • Press FLASH to put your current call on hold and take the new call.
  • Page 25: Redial

    Telephone operation Redial The last 10 telephone numbers dialed (up to 30 digits) are stored in system memory. If there is a cordless handset registered to this deskset, the redial memory shares between the deskset and its registered cordless handset. To view the 10 most recently dialed numbers 1.
  • Page 26: Conference Call

    Telephone operation Conference call The system can support 5-way conference with a maximum of one outside call and four system extensions (including the initiating party), or two outside calls and three system extensions (including the initiating party). The outside call must be established first because an intercom call cannot be placed on hold.
  • Page 27: Join A Call In Progress

    Telephone operation Conference call To drop an outside line • Press the corresponding line key (LINE 1-LINE 4). -OR- • If there are two outside calls, press MENU/ , and then press SELECT choose End Line X. Press /SELECT to confirm. MENU -OR- •...
  • Page 28: Intercom

    Telephone operation Intercom You can use the intercom feature for conversations between this deskset and a system deskset, or between two system desksets. The console and each deskset in the telephone system MUST be assigned a unique extension number for the intercom feature to work. The assignment is done when the deskset is initially set up.
  • Page 29: One Touch

    Telephone operation One touch This deskset has 32 one- and two-touch memory locations (speed dial locations) where you can store the phone numbers or system extension numbers you wish to dial using fewer keys than usual. You can store up to 30 digits in each location.
  • Page 30: To Dial A One-Touch Entry

    Telephone operation One touch Assign a one-touch entry (continued) to choose Done, then press SELECT to save the 6. Press MENU/ setting and return to the previous menu. To exit without making changes, to choose Cancel, then press SELECT, or press press MENU/ CANCEL to previous menu.
  • Page 31: Directory

    Directory Create directory entries Create a new directory entry Use the following steps to store a name and number in the directory. 1. When the deskset is idle, press DIRECTORY. 2. The deskset shows a summary with the number of directory entries stored. Press MENU to add an entry.
  • Page 32 Directory Create directory entries Create a new directory entry (continued) • Store a signal for switching to temporary tone signaling. If you have dial pulse (rotary) service, Enter Number this signal is required for some special services. 8005959511_ to choose Send tone, then press Press Select to: SELECT.
  • Page 33: Search Directory

    Directory Search directory Search by name The names appear in alphabetical order. Follow the steps below to search for directory entries on the deskset. 1. Press DIRECTORY on the deskset. The screen displays a summary with the number of directory entries stored. 2.
  • Page 34: Caller Id Caller Id Operation

    Caller ID Caller ID operation Review the caller ID information 1. When the deskset is idle, press CALL HISTORY. The deskset displays XX New calls (the number of missed call) and XX calls (the total number of missed calls and reviewed calls).
  • Page 35: Answering System Private Mailbox Setup

    Answering system Private mailbox setup This deskset has a private mailbox that can answer calls and record messages when the auto attendant of the console and the private mailbox of the deskset are turned on. When the auto attendant in the console picks up a call, the caller has to enter the extension number of this deskset to access the private mailbox.
  • Page 36: Answering System Operation

    Answering system Answering system operation Message playback You can choose to play the new messages only or play all messages (new messages and old messages). By default, the system announces the date and time of the recording before playing each message. After the last message, you hear “End of the messages.” To listen to messages in the mailbox: 1.
  • Page 37: Remote Access

    Answering system Remote access Use this feature to reach your answering system remotely by calling any telephone line connected this deskset from any touch-tone telephone. Make sure the auto attendant feature of your UP416 console, and the private mailbox of the extension are turned on for this feature to work. Remote access can only play messages stored in the private mailbox.
  • Page 38 Answering system Remote access NOTES: • If you do not enter the valid remote access code after you enter the answering system successfully, the answering system starts to record the message after the tone. • If the memory is full, the system announces, “Memory is full”...
  • Page 39: Appendix Troubleshooting

    • Refer to Deskset installation on pages 6-8 to reset the system. Allow at least one minute for the deskset to reset. • This system is not compatible with any other VTech 4 line business telephones, except for the UP416 and UP407 telephones.
  • Page 40 Appendix Troubleshooting I cannot dial out. • First try all the suggestions above. • Make sure you have a dial tone before dialing. The corded handset might take a second or two to connect the deskset and produce a dial tone. This is normal.
  • Page 41: Maintenance

    Appendix Maintenance Taking care of your telephone • Your telephone base contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the corded handset down gently. • Save the original packing materials to protect your telephone base if you ever need to ship it. Avoid water •...
  • Page 42: Fcc Part 68 And Acta

    Appendix FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
  • Page 43: Fcc Part 15

    Appendix FCC part 15 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
  • Page 44: Limited Warranty

    Limited warranty 1. What does this limited warranty cover? The manufacturer of this VTech product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions.
  • Page 45 Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT.
  • Page 46: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels Operating temperature 32°F - 122°F 0°C - 50°C Telephone base voltage 5.1VDC @1200mA (AC adapter output) Ethernet Network Ports 10/100 Mbps RJ-45 Port...
  • Page 48 And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2014 VTech Communications, Inc. All rights reserved. 04/14. UP406_ACIB_V1.0...

Table of Contents