How Onstar Service Works - Chevrolet HHR 2011 Owner's Manual

How OnStar Service Works

Q
: Push this blue button to connect to a specially
trained OnStar advisor to verify your account
information and to answer questions.
: Push this red emergency button to get priority help
from specially trained OnStar emergency advisors.
: Push this button for hands free, voice activated
calling and to give voice commands for Hands Free
Calling and Turn by Turn Navigation.
Automatic Crash Response, Emergency Services,
Crisis Assist, Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock, Roadside
Assistance, Turn by Turn Navigation, and Hands Free
Calling are available on most vehicles. Not all OnStar
services are available on all vehicles. For more
information, see the OnStar Owner's Guide; visit
www.onstar.com (U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR (1 888 466 7827)
or TTY 1 877 248 2080; or press
OnStar advisor 24 hours a day, 7 days a week.
For a full description of OnStar services and system
limitations, see the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the OnStar terms and
conditions included in the OnStar Subscriber
Information.
1-24
Q
to speak with an
OnStar service requires wireless communication
networks and the Global Positioning System (GPS)
satellite network. Not all OnStar services are available
everywhere or on all vehicles at all times.
OnStar service can t work unless your vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area, and the
wireless service provider has coverage, network
capacity, reception, and technology compatible with
OnStar's service. Service involving location information
about your vehicle can t work unless GPS signals are
available, unobstructed, and compatible with the OnStar
hardware. The vehicle has to have a working electrical
system and adequate battery power for the OnStar
equipment to operate. OnStar service may not work if
the OnStar equipment isn t properly installed or you
haven t maintained it and your vehicle is in good
working order and in compliance with all government
regulations. If you try to add, connect, or modify any
equipment or software in your vehicle, OnStar service
may not work. Other problems OnStar can t control may
prevent service to you, such as hills, tall buildings,
tunnels, weather, electrical system design and
architecture of your vehicle, damage to important parts
of your vehicle in a crash, or wireless phone network
congestion or jamming.