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412
Issue
I am having
trouble
connecting my
device.
SYNC does not
recognize my
device when I
turn on the car.
Bluetooth audio
does not stream.
2014 Edge (edg)
Owners Guide gf, 2nd Printing, March 2014
USA (fus)
SYNC®
USB and media issues
Possible
cause(s)
• Try turning off the device,
Possible device
malfunction.
resetting the device or removing
the device's battery, then trying
again.
• Make sure you are using the
manufacturer's cable.
• Make sure the USB cable is
properly inserted into the device
and the vehicle's USB port.
• Make sure that the device
does not have an auto-install
program or active security
settings.
This is a device
Make sure you are not leaving
limitation.
the device in your vehicle
during very hot or cold
temperatures.
• This is a
Make sure the device is
phone-dependent
connected to SYNC and that you
feature, OR
have pressed play on your
• The device is
device.
not connected.
Possible solution(s)
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