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When you select:
Master Reset
Application
Return
TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise,
see the tables below.
Use the website at any time to check your phone's compatibility,
register your account and set preferences as well as access a
customer representative via an online chat (during certain hours).
Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or
www.syncmaroute.ca for more information.
Issue
Excessive
The audio control
background noise
settings on your
during a phone
phone may be
call.
affecting SYNC
performance.
During a call,
Possible phone
I can hear the
malfunction.
other person but
they cannot hear
me.
2014 Edge (edg)
Owners Guide gf, 2nd Printing, March 2014
USA (fus)
SYNC®
You can:
Completely erase all information stored on
SYNC (all phonebook, call history, text
messages and all paired devices) and return
to the factory default settings.
Download new software applications
(if available) and then load the desired
applications through your USB port. See the
web site for more information.
Exit the current menu.
Phone issues
Possible
Possible solution(s)
cause(s)
Review your phone's user guide
regarding audio adjustments.
Try turning off the device,
resetting the device, removing
the device's battery, then trying
again.
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