Maytag Bravos series Use And Care Manual page 13

Automatic washer
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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/help
If you experience
Washer not performing as expected (cont.)
Washer won't run or fill,
washer stops working
(cont.)
Washer not draining/
spinning, loads are
still wet or spin light
remains on (indicating
that the washer was
unable to pump out
water within ten
minutes)
Incorrect or wrong
wash or rinse
temperatures
Load not rinsed
for assistance and to possibly avoid a service call.
Possible Causes
Normal washer operation.
Washer may be tightly packed.
Not using HE detergent or using too
much HE detergent.
Empty pockets and use garment bags
for small items.
Using cycles with a lower spin speed.
Washer may be tightly packed or
unbalanced.
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 4.5"
(114 mm).
Not using HE detergent or using too
much HE detergent.
Check for proper water supply.
Energy saving controlled
wash temperatures.
Check for proper water supply.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
The washer senses the dry load with short spins that may take
2 to 3 minutes before water is added. You may hear the hum
of the spins. This is normal.
Remove several items, rearrange load evenly in basket and add
detergent. Close lid and press START/PAUSE.
Do not add more than 1 or 2 additional items after cycle
has started.
Do not add more water to the washer.
Only use HE detergent. Suds from regular detergents can
slow or stop the washer. Always measure detergent and follow
detergent directions based on your load requirements.
To remove suds, cancel cycle. Select DRAIN & SPIN. Select your
cycle. Press START. Do not add more detergent.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment.
Tightly packed loads may not allow the washer to spin correctly,
leaving the load wetter than normal. Evenly arrange the wet load
for balanced spinning. Select DRAIN & SPIN to remove excess
water. See "Using Your Washer" for loading recommendations.
Check drain hose for proper installation. Use drain hose
form and securely attach to drainpipe or tub. Do not tape
over drain opening. Lower drain hose if the end is higher than 96"
(2.4 m) above the floor. Remove any clogs from drain hose.
Suds from regular detergent or using too much detergent can
slow or stop draining or spinning. Use only HE detergent.
Always measure and follow detergent directions for your
load. To remove extra suds, Select RINSE & SPIN. Do not
add detergent.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy Star washers may use cooler wash and rinse water
temperatures than your previous washer. This includes
cooler hot and warm washes.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Solution
13

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